新冠肺炎專責病房暴力事件預防與員工防疫心理支持之經驗分享

張倩蜜; 魏崑銘; 張秀鳳

doi:10.6647/CN.202206_29(2).0012

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P71 - 78

医药卫生 > 预防保健与卫生学
医药卫生 > 社会医学

DOI： 10.6647/CN

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新冠肺炎专责病房暴力事件预防与员工防疫心理支持之经验分享

Experience Sharing of Violent Incident Prevention and Staff Epidemic Prevention Psychological Support in the Special Ward for COVID-19

张倩蜜(Chien-Mi Chang) ；魏崑铭(Kun-Ming Wei) ；张秀凤(Siou-Fong Chang)

彰化护理； 29 卷 2 期 (2022 / 06 / 01) ， P71 - 78

繁体中文 DOI： 10.6647/CN.202206_29(2).0012

新冠肺炎；暴力；心理支持； COVID-19 ； Violence ； Psychological Support

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摘要 │ 参考文献 (7) │ 国际计量

摘要〈TOP〉

并列摘要〈TOP〉

According to the annual medical violence statistics announcement of the Department of Medical Affairs of the Ministry of Health and Welfare, the average number of violent incidents in the 2020 has reached about 252 cases per year. Practitioners in the public health and health care systems all faced great pressure. In the early 2020, due to insufficient information on this newly emerging infectious disease, they were worried about getting infected. Later, in 2021, due to the surge in the number of infected people in Taiwan, most medical staff felt fatigue and powerless which would invisibly increase the psychological pressure and emotional distress of medical staff. Furthermore, if the care objects are confirmed patients, they may suffer from anxiety and even violent tendencies due to the threat of disease and isolation. Nursing staff are the most vulnerable to workplace violence in the medical system. In order to attach importance to the value of nursing work and recognize the role and function of professional workers, effective prevention and response strategies should be established, which will help reduce the impact of workplace violence on nursing staff. Professional influence. In response to the occurrence of violence in the special ward for COVID-19, Changhua Christian Hospital has implemented measures to prevent violence, including adding standard operating procedures for special care, arranging education and training, anti-riot drills, and providing self-protection measures (self-defense alarm bell, online emergency bells, alarms on ward doors), etc., and in July 2021, a questionnaire survey on the satisfaction of violence prevention measures in special wards was conducted, a total of 46 questionnaires were collected, and the overall satisfaction rate reached 98.7%, of which ＂education and training＂ was the highest. . Through the psychological care measures for employees in the hospital's psychological counseling center, it can reduce the physical and mental distress of employees, so that employees can feel at ease, at ease, and have positive emotions to continue in clinical care.

参考文献 ( 7 ) 〈TOP〉

明金莲,黄惠美,洪晓佩,曾丽华,黄美淑,江淑华,董贞吟(2016)。以系统性文献回顾探讨护理人员职场暴力现况与影响。台湾公共卫生杂志，35(2)，116-135。
连结：
Byon, H. D.,Sagherian, K.,Kim, Y.,Lipscomb, J.,Crandall, M.,Steege, L.(2021).Nurses´experience with type II workplace violence and underreporting during the COVID-19 pandemic.Workplace health & safety
Devi, S.(2020).COVID-19 exacerbates violence against health workers.The Lancet,396(10252),658.
Lee, S. M.,Kang, W. S.,Cho, A. R.,Kim, T.,Park, J. K.(2018).Psychological impact of the 2015 MERS outbreak on hospital workers and quarantined hemodialysis patients.Comprehensive Psychiatry,87,123-127.
Razai, M. S.,Oakeshott, P.,Kankam, H.,Galea, S.,Stokes-Lampard, H.(2020).Mitigating the psychological effects of social isolation during the covid-19 pandemic.bmj,369,m1904.

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