The Effects of Information Systems Quality on Nurses

Yung-Ming Cheng

doi:10.1097/JNR.0b013e31824777aa

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P19 - 31

医药卫生 > 预防保健与卫生学
医药卫生 > 社会医学

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The Effects of Information Systems Quality on Nurses' Acceptance of the Electronic Learning System

资讯系统品质对护理人员接受数位学习系统之影响

程永明(Yung-Ming Cheng)

The Journal of Nursing Research ； 20 卷 1 期 (2012 / 03 / 01) ， P19 - 31

英文 DOI： 10.1097/JNR.0b013e31824777aa

系统品质；资讯品质；服务品质；使用者介面设计品质；护理人员对数位学习系统之接受程度； system quality ； information quality ； service quality ； user-interface design quality ； nurses' acceptance of the e-learning system

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摘要 │ 参考文献 (43) │ 被引用文献 (3) │ 国际计量

摘要〈TOP〉

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Background: To ensure the quality of healthcare provision, nurses must continuously enhance their professional knowledge and competencies via continuing education. As compared with traditional learning, electronic learning (e-learning) is a more flexible method for nurses' in-service learning. Hence, e-learning is expected to play a key role in providing continuing education for nurses.Purpose: The main purpose of this study was to examine whether system quality, information quality, service quality, and user-interface design quality as the antecedents to nurse beliefs can affect nurses' intention to use the e-learning system.Methods: A cross-sectional design was used to investigate the effects of information systems quality on nurses' acceptance of the e-learning system. This study gathered sample data from nurses at 3 hospitals in Taiwan. A total of 450 questionnaires were distributed, and 320 effective questionnaires were analyzed in this study, indicating an effective response rate of 71.1%. Collected data were analyzed using structural equation modeling.Results: System quality, information quality, and user-interface design quality had significant effects on perceived usefulness (PU), perceived ease of use (PEOU), and perceived enjoyment (PE), and service quality had significant effects on PU and PEOU. Moreover, PEOU had significant effects on PU and PE, and the effects of PU, PEOU, and PE on intention to use were significant. Conclusions/Implications for Practice: User-interface design quality is the most key antecedent that can make significant impacts on nurses' PU and PE, and more efforts should be made to develop a friendlier user interface via designing useful and enjoyable features to induce nurses to use the e-learning system. Moreover, system quality can make the greatest impact on nurses' PEOU; thus, medical institutions should effectively enhance system quality to deliver benefits and pleasure to boost nurses' usage intention of the e-learning system via reducing the complexity.

参考文献 ( 43 ) 〈TOP〉

Lin, J. S.,Lin, K. C.,Jiang, W. W.,Lee, T. T.(2007).An exploration of nursing informatics competency and satisfaction related to network education.The Journal of Nursing Research,15(1),54-66.
连结：
Sheen, S. T. H.,Chang, W. Y.,Chen, H. L.,Chao, H. L.,Tseng, C. P.(2008).E-learning education program for registered nurses: The experience of a teaching medical center.The Journal of Nursing Research,16(3),195-201.
连结：
Adams, D. A.,Nelson, R. R.,Todd, P. A.(1992).Perceived usefulness, ease of use, and usage of information technology: A replication.MIS Quarterly,16(2),227-247.
Ahn, T.,Ryu, S.,Han, I.(2007).The impact of Web quality and playfulness on user acceptance of online retailing.Information & Management,44(3),263-275.
Anderson, J. C.,Gerbing, D. W.(1988).Structural equation modeling in practice: A review and recommended two-step approach.Psychological Bulletin,103(3),411-423.

被引用文献 ( 3 ) 〈TOP〉

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