應用諮商概念設計與執行臺北市地方文化館營運輔導機制

Jieh-Horng Tseng; I-Ching Lu

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P5 - 33

人文学 > 艺术
社会科学 > 教育学
社会科学 > 管理学

DOI： 10.6432/TMR

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应用谘商概念设计与执行台北市地方文化馆营运辅导机制

Applying Concepts of Counseling to Design and Implement the Operation Guidance Mechanism for Local Cultural Houses in Taipei City

曾介宏(Jieh-Horng Tseng) ；吕怡青(I-Ching Lu)

科技博物； 27 卷 3 期 (2023 / 09 / 01) ， P5 - 33

繁体中文;英文

地方文化馆；谘商辅导；知识中介；随创； Local Cultural House ； counseling ； Knowledge mediation ； co-creation

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摘要 │ 参考文献 (12) │ 国际计量

摘要〈TOP〉

并列摘要〈TOP〉

Taiwan's Ministry of Culture launched the "Local Cultural House Project" in 2002 and later introduced the "Museum and Local Cultural House Project", which subsidizes county and city governments to each implement their own "Museum & Local Cultural House Development and Operation Project", aimed at enhancing the county or city's operations management awareness in the development of its cultural facilities. In these projects, the professional teams of the operation project offices responsible for maintaining operations are often referred to as operations teams, which act as an intermediary between cultural affairs bureaus/departments and museums, and assist local cultural houses in handling difficulties and resolving problems. The success or failure of an operations team as an intermediary depends on its ability to grasp the following questions: How to enter the site and build a trusting relationship with the museum? How to provide the museum with counseling that best suits its needs? How to assist the museum so that it is matched with and utilizes the proper resources? This research is based on the operation counseling of 93 cultural centers/houses/museums during the Taipei City Department of Cultural Affairs' Museum & Local Cultural House Development and Operation Project between 2016 and 2022, with a total of 116 sessions and 252 hours of counseling. The study found that an effective operational counseling mechanism should focus on the flexible application of five stages, namely: calibration, acceptance, empathy, counseling, and production of specific plans. In addition, the operation of these five stages can not only directly assist the counseling center in solving problems in addition to solving problems and getting rid of difficulties, but it can also indirectly build a relationship of trust between the counselor and the counselee. Through the practical application of this research, it is found that the operational counseling mechanism that applies concepts of counseling is indeed helpful in creating a supportive communication environment between the official, the cultural houses and the operational counseling team, and the trust of the three parties based on joint cooperation to solve problems can also be continuously improved. However, there are still several characteristics worthy of special attention: first, the process of the cultural houses operation counselling is nonlinear; second, the application of positive counseling, knowledge mediation, and bricolage concepts does not affect the quality of the cultural houses operation counselling; third, there are challenges in both transformation and change on the roles of all parties involved in the cultural houses operation counselling are established; fourth, the benefits of the government's implementation of operational research guidance are not immediately apparent.

参考文献 ( 12 ) 〈TOP〉

刘淑慧,孙颂贤,夏允中,王智弘(2017)。後现代思维与第二波正向心理学在谘商的应用。中华辅导与谘商学报，49，1-15。
连结：
潘小慧(2004)。哲学谘商的意义与价值：以「对话」为核心的探讨。哲学与文化，30(1)，23-39。
连结：
萧瑞麟,欧素华,吴彦宽(2017)。逆势拼凑：化资源制约为创新来源。中山管理评论，25(1)，219-268。
连结：
萧瑞麟,欧素华,苏筠(2017)。逆强论：随创式的资源建构过程。台大管理论丛，27(4)，1-32。
连结：
Gable, S. L.,Haidt, J.(2005).What (and why) is positive psychology?.Review of General Psychology,9(2),103-110.

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