比較醫療與非醫療機構護理職場霸凌及相關因素

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比较医疗与非医疗机构护理职场霸凌及相关因素

Comparing Nursing Workplace Bullying and Related Factors in Medical and non-Medical Facilities

林莉雯 , 硕士　　导师：庄昭华　　

繁体中文

医疗机构；非医疗机构；护理；职场；霸凌； Medical facility ； non-medical facility ； nursing ； workplace, bullying

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摘要 │ 参考文献 (67) │ 被引用文献 (1) │ 国际计量

摘要〈TOP〉

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Background：Nursing workplace bullying is a common phenomenon. However, it exits different situation of bullying in different settings due to specific characteristics. 
Purpose：The purpose of this study is to compare nursing workplace bullying and related factors in medical and non-medical facilities. 
Methods：This is a cross-sectional study design. We recruited nurses from different settings have been working more than six months between October 2015 and December 2015 in Taiwan. A structured questionnaire was used to collect information, and data is analyzed with SPSS 20.0.
Results：Total 823 completed questionnaires were collected. Most of the subjects were female (97.9%), 31 to 40 years old (51.6%) with university educational level (73.4%) and from medical setting (70.4%). More than 50% subjects were married with children and without religion. Nearly 90% nurses did not have in-service training and nearly 50% those had 51-80 ten thousand yearly salary. Overall, bullying score (percentage of total score) was 48.1 (40.0). Furthermore, it was 49.1 (40.9) in medical settings and 45.7(38.1) in non- medical settings. In the past six months, self- experienced bullying of nurses working in overall, medical settings, and non-medical settings were 24.5%, 25.9%, and21.3%, respectively. Two kinds of bully, patient / family / visitors and colleagues, showed the significant difference in medical and non-medical settings ( p <.01). Weekly working hours, marital status, current job seniority, and yearly salary were related factors of bullying (p <0.05). The bullying experience of nurses were related with religious, weekly working hours, and clinical ladder level (p <0.05). 72.3%, 90.1%, 69.3%, 82.7%, and 77.2% of nurses with experience of bullying had the negative effects on physiological, psychological, social, working willingness and quality. In addition, 64.4% of them appeared vent behavior. 
Conclusions：Bullying is common in all nursing workplace, but there are different level and related factors in medical and non-medical facilities. In future, the appropriate support system or intervention should be provided according different characteristics in medical and non-medical facilities to reduce bullying, and to promote nurses’ health and quality of medical services.

参考文献 ( 67 ) 〈TOP〉

毛义方、蔡忠融、徐雅媛、徐儆晖、毛镜琪、卢士一、陈美莲（2011）‧我国医院员工超时与轮班研究‧劳工安全卫生研究季刊，19(2)，223-246。
连结：
中华民国护理师护士公会全国联合会（2009）‧99年医事人力需求推估论坛‧取自http://www.nurse.org.tw/userfiles/file/Projects/99%E5%B9%
连结：
中华民国护理师护士公会全国联合会（2015）‧台闽地区护理人员统计表-104年11月‧取自http://www.nurse.org.tw/DataSearch/manpowerVi-
连结：
利怡慧、林伶黛、蔡菁菁、周嫚君、林梅香（2012）‧N3 护理人员参加临床能力进阶制度意愿之相关影响因素‧护理杂志，59(1)，41-50。
连结：
何清治、张睿欣、洪锦墩（2016）‧中部某区域教学医院职场霸凌之研究‧澄清医护管理杂志，12(2)，39-48。
连结：

被引用文献 (1) 〈TOP〉

陈国凤(2017)。医疗机构资浅护理人员生活品质相关因素探讨。长荣大学护理学系(所)学位论文。2017。1-40。

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使用DOI作为永久连结

引用含有DOI的文献

DOI可强化引用精确性、增强学术圈连结，并给予使用者跨平台的良好使用经验，目前在全世界已有超过五千万个对象申请DOI。 如想对DOI的使用与概念有进一步了解，请参考 （ ） 。

DOI可强化引用精确性、增强学术圈连结，并给予使用者跨平台的良好使用经验，目前在全世界已有超过五千万个对象申请DOI。如想对DOI的使用与概念有进一步了解，请参考（）。