健康照護科技之評值方法介紹

An Introduction to Methods for Evaluating Health Care Technology

10.6224/JN.62.3.17

李亭亭(Ting-Ting Lee)

資訊科技 ； 評值法 ； 訪談 ； 問卷調查 ； 工作取樣 ； 資料探勘 ； information technology ； evaluation method ； interviews ； questionnaire survey ； work sampling ； data mining

護理雜誌

62卷3期（2015 / 06 / 01）

17 - 22

繁體中文

健康照護科技的進步一日千里，但如何了解科技使用的成效使否達其當初採用的目的呢？本文將介紹三種健康照護人員可採用的科技評值方法：使用者之經驗感受、使用者工作行為改變、病歷回顧或資料探勘。第一種方式又可區分為兩種類別，分別是訪談以瞭解使用者的經驗；另一是以理論為基礎的問卷調查。第二種評值法乃藉由工作取樣法以觀察使用者的工作行為改變。最後一種方法為病歷回顧或資料探勘以分析相關變項。結論為評值結果可以回饋於改善科技的設計及應用，但人員本身的資訊能力或資訊素養，卻是未來可探討的議題。

The rapid and continual advance of healthcare technology makes ensuring that this technology is used effectively to achieve its original goals a critical issue. This paper presents three methods that may be applied by healthcare professionals in the evaluation of healthcare technology. These methods include: the perception/experiences of users, user work-pattern changes, and chart review or data mining. The first method includes two categories: using interviews to explore the user experience and using theory-based questionnaire surveys. The second method applies work sampling to observe the work pattern changes of users. The last method conducts chart reviews or data mining to analyze the designated variables. In conclusion, while evaluative feedback may be used to improve the design and development of healthcare technology applications, the informatics competency and informatics literacy of users may be further explored in future research.

1. Lin, T. C.(2011).A computer literacy scale for newly enrolled nursing college students: Development and validation.the Journal of Nursing Research,19(4),305-317.
   連結：
2. Chang, C. P.,Lee, T. T.,Chou, C. C.,Mills, M. E.(2013).Telecare for diabetes mellitus: Case managers’ experiences.CIN: Computers, Informatics, Nursing,31(7),505-511.
3. Chou, C. C.,Chang, C. P.,Lee, T. T.,Chou, H. F.,Mills, M. E.(2013).Technology acceptance and quality of life of the elderly in a telecare program.CIN: Computers, Informatics, Nursing,31(7),335-342.
4. Davis, F. D.(1989).Perceived usefulness, perceived ease of use, and user acceptance of information technology.MIS Quarterly,13(3),319-340.
5. Gardner, G.,Gardner, A.,Middleton, S.,Gibb, M.,Della, P.,Duffield, C.(2010).Development and validation of a novel approach to work sampling: A study of nurse practitioner work patterns.Australian Journal of Advanced Nursing,27(4),4-12.
6. Hall, S.,Murchie, P.,Campbell, C.,Murray, S. A.(2012).Introducing an electronic palliative care summary (ePCS) in Scotland: Patient, carer and professional perspectives.Family Practice,29(5),576-585.
7. Huang, H. Y.,Lee, T. T.(2011).Impact of bar-code medication administration on nursing activity patterns and usage experience in Taiwan.CIN: Computers, Informatics, Nursing,29(10),554-563.
8. Huang, H.,Lee, T. T.(2011).Evaluation of ICU nurses’ use of clinical information system in Taiwan.CIN: Computers, Informatics, Nursing,29(4),221-229.
9. Huang, Z.,Tao, H.,Meng, Q.,Jing, L.(2015).Management of endocrine disease. Effects of telecare intervention on glycemic control in type 2 diabetes: A systematic review and meta-analysis of randomized controlled trials.European Journal of Endocrinology,172(3),R93-R101.
10. Kuo, Y. H.,Lee, T. T.,Mills, M. E.,Lin, K. C.(2012).the evaluation of a web-based incident reporting system.CIN: Computers, Informatics, Nursing,30(7),386-394.
11. Lee, T. T.,Huang, T. Y.,Chang, C. P.,Lin, K. C.,Tu, H. M.,Fan, C. J.,Mills, M. E.(2014).The evaluation of diabetic patients’ use of the telehealth program.CIN: Computers, Informatics, Nursing,32(12),569-577.
12. Lee, T. T.,Lin, K. C.,Mills, M. E.,Kuo, Y. H.(2012).Factors related to the prevention and management of pressure ulcers.CIN: Computers, Informatics, Nursing,30(9),489-495.
13. Lee, T. T.,Liu, C. Y.,Kuo, Y. H.,Mills, M. E.,Fong, J. G.,Hung, C.(2011).Application of data mining to the identification of critical factors in patient falls using a web-based reporting system.International Journal of Medical Informatics,80(2),141-150.
14. Liu, C. H.,Lee, T. T.,Mills, M. E.(2015).The experience of informatics nurses in Taiwan.Journal of Professional Nursing,31(2),158-164.
15. Mathar, H.,Fastholm, P.,Sandholm, N.(2015).A qualitative study of televideo consultations for COPD patients.British Journal of Nursing,24(4),205-209.
16. McGarry, D.,Cashin, A.,Fowler, C.(2012).Child and adolescent psychiatric nursing and the ‘plastic man’: Reflections on the implementation of change drawing insights from Lewin’s theory of planned change.Contemporary Nurse,41(2),263-270.
17. Peeters, J. M.,de Veer, A. J. E.,van der Hoek, L.,Francke, A. L.(2012).Factors influencing the adoption of home telecare by elderly or chronically ill people: A national survey.Journal of Clinical Nursing,21(21-22),3183-3193.
18. Rosenbaum, B. P.(2014).Radio frequency identification (RFID) in health care: Privacy and security concerns limiting adoption.Journal of Medical System,38(3),1-6.
19. Shih, Y. S.,Lee, T. T.,Liu, C. Y.,Mills, M. E.(2013).Evaluation of an online orientation program for new healthcare employees.CIN: Computers, Informatics, Nursing,31(7),343-350.
20. Tsai, P. R.,Lee, T. T.,Lin, H. R.,Lee-Hsien, J.,Mills, M. E.(2015).Nurses’ erceptionsof e-portofolio training in Taiwan.CIN: Computers, Informatics, Nursing,33(1),21-27.
21. Wu, M. W.,Lee, T. T.,Tsai, T. C.,Lin, K. C.,Huang, C. Y.,Mills, M. E.(2013).Evaluation of a mobile shift report system on nursing documentation quality.CIN: Computers, Informatics, Nursing,31(2),85-93.
22. 陳麗梅, L. M.,彭麗蓉, L. J.,蔡育真, Y. C.,王玉霞, Y. H.,吳玫錚, M. C.(2011)。護理人員資訊素養能力及其相關因素之探討：以某醫療體系為例。秀傳醫學雜誌，10(3&4)，143-155。
23. 黃惠玲, H. L.,李亭亭, T. T.,林寬佳, K. C.,江蔚文, W. W.(2014)。探討門診護理人員對護理資訊系統的科技接受度。護理暨健康照護研究，10(4)，255-264。

1. 陳雅美,陳定紘,郭年真,邱琬育,林欽裕,杜裕康(2023)。居家護理資訊系統使用者使用意願研究。長期照護雜誌，26(2)，119-137。
2. 黃馨,李亭亭(2018)。護理人員對行動護理站接受度及其相關因素調查。源遠護理，12(2)，30-40。
3. 鄭茜如,劉介宇,陳孝範,李亭亭(2020)。資訊護理紀錄系統導入之使用者評值探討。榮總護理，37(3)，268-278。