非營利組織知識創新之機遇與挑戰

The Challenge and Opportunity of Knowledge Creating for Nonprofits

10.6978/YKSYK.200312.0013

王士峰(Charles S. Wang)

非營利組織 ； 知識管理 ； 超聯結組織 ； 邊緣競爭 ； nonprofits ； knowledge management ； hypertext organization ； competing on the edge

研考雙月刊

27卷6期（2003 / 12 / 01）

13 - 21

繁體中文

處在知識經濟的環境下，組織最有價值的資産，將是組織內的知識，而知識管理即在將知識做最有效的運用管理，促使組織成為學習型組織，發揮優勢。 本文擬提出下列之管理模式之建議，以做為一個知識型非營利組織之機遇，即：策略規劃以顧客為導向，組織結構以知識創造為導向、組織設計以提供有利知識創造之情境為導向、企業文化以內隱及外顯並重為導向及知識管理系統以靈活運用現代工具與技術為導向等。最後，將提出實施知識管理策略之建議。

To survive in the knowledge economy, nonprofits must perform effectively the knowledge management. This paper proposed the management models for the knowledge-based nonprofits as the opportunities in the knowledge economy. The proposed models are: customer orientation in strategic planning, knowledge-creating orientation in organizing, orientation of providing incentives to favor the knowledge creating in the structuring the organization, orientation of equally emphasizing the tacit and explicit knowledge, and orientation of flexible using the modem technologies. Finally, this paper proposed the strategy to manage the knowledge in the nonprofits.