题名

網路藥物諮詢提問內容分析研究

并列篇名

An Analysis of the Questions of Online Medication Consultation Service

DOI

10.6120/JoEMLS.2017.543/0037.RS.AM

作者

朱凱纓(Kai-Ying Chu)；邱銘心(Ming-Hsin Phoebe Chiu)

关键词

網路藥物諮詢 ； 消費者健康資訊 ； 資訊尋求 ； 內容分析 ； Online medication consultation ； Consumer health information ； Information needs ； Content analysis

期刊名称

教育資料與圖書館學

卷期/出版年月

54卷3期（2017 / 11 / 01）

页次

305 - 336

内容语文

繁體中文
中文摘要

由於網路科技的發展，網路諮詢的形式成為消費者尋求醫療資訊的另一參考來源。藥物諮詢為醫療諮詢的一項，藥物治療在照護病人中扮演著重要角色，遵從醫囑使用藥物則可改善健康，依照不同的人口特徵差異，對醫囑的需求也各有不同，因此本研究以台灣e 院提供之性別、年齡作為人口特徵變項，分析網路藥物諮詢提問者之語意表達及提問特徵、提問需求特徵、提問需求表現特徵。研究對象為台灣e院之藥物諮詢相關提問共1,272則，逐篇分析其內容，以期提供藥物資訊提供者了解民眾對藥物資訊之需求。
英文摘要

Due to the development of the Internet, online medical consultation has become another source for consumers to search for medical information. Medication consultation is one of the medical consultation, and drug treatment acts an important role in the course of treatment for the patients. The health will be improved by following the medical compliance. Based on different demographic differences, the demand for the medical advice is also different. Thus, the research is based on the gender and age, and sets to analyze the expression, requirement and require performance characteristics of the online medication consultation. This study content analyzed 1,272 medication consultation questions posted on Taiwan e-Doctor platform, an official online medical consultation service supported by Ministry of Health and Welfare in Taiwan. It is aimed to provide insights and understanding into people’s information need for medication.
主题分类 人文學 > 圖書資訊學
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