Asupply Chain Models in Senior Care Management

長期照護管理之供應鏈模型

10.29977/JCIIE.200905.0004

陳予修(Ye-Sho Chen)；林永修(Yung-Hsiu Lin)

供應鏈模型 ； 自動化供應鏈 ； 運籌 ； 長期照護管理 ； supply chain models ； e-supply chain ； logistics ； senior care management

工業工程學刊

26卷3期（2009 / 05 / 01）

184 - 194

英文

隨者全球性嬰兒潮人口逐漸老化，長期照護管理已成爲當前企業與政府之重要議題。本研究運用顧客服務生命週期來分析長期照護管理之需求，如：高齡人口日常生活中之健康、金錢、食、衣、住、行與娛樂等活動。並以供應與需求角度提出長期照護管理之供應鏈模型，以分析長期照護管理之市場與策略，此市場包含三類之高齡人口：健康且經常旅行者、居家且活動不便者與需要特殊協助與照護者。

As the baby boomers are aging, there is a growing population of seniors. This global phenomenon renders increasingly complicated new business issues and opportunities. In this paper, we analyze the demand in senior care management using the customer service life cycle approach. We then analyze the supply in senior care management based on the daily necessities seniors need, including health, money, eating, travelling, entertaining, living, clothing, and education. Based on the demand and supply classifications, we propose supply chain models of senior care management in three markets: frequent travel seniors, less healthy seniors, and elder seniors who need assisted living. The supply chain strategy for each model is analyzed.

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