From Mediate and Moderate View to Untangle the Relationship among Product Innovation Performance, Cross-Functional Cooperation and Quality Practices

10.6186/IJIMS.2010.21.4.1

Wen-Chin Wei

Quality Practices ； Cross-functional Cooperation ； Product Innovation Performance ； Structural Equation Modeling

International Journal of Information and Management Sciences

21：4（2010 / 12 / 01）

365 - 390

英文

This study advances research on quality practices and product innovation performance by examining how critical quality practices and cross-functional cooperation will influence innovation, under the process of mediation and moderation of knowledge integration mechanism. Based on 344 effective respondents from three categories of Taiwan's companies: bicycles, motors, manufacturing, the evidence indicates that quality objective will be the potent drivers of product innovation performance. In addition, managers need to make efforts to lessen the negative impact that derive from the sticky standardization procedures of ISO 9000 they may stifle the creativity of employee. Lastly, the evidence supports that the influence created by cross-functional cooperation on product innovation will be strengthened by knowledge integration mechanism.

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