組織成員的人際信任與言論禁忌之關聯性－以國軍軍官為研究樣本

The Relationships between Interpersonal Trust and Speech Taboo of Organizational Members: Using Military Officers as Research Sample

10.6226/NTURM1998.9.1.177

戚樹誠(Shu-Cheng Chi)；羅新興(Shin-Shing Lou)；黃敏萍(Ming-Ping Huang)

人際信任 ； 言論禁忌 ； 恐懼感 ； 軍事組織 ； Interpersonal Trust ； Speech Taboo ； Fear ； Military Organizations

臺大管理論叢

9卷1期（1998 / 12 / 01）

177 - 200

繁體中文

本研究針對組織中的人際信任與組織成員的官論禁忌之關係進行探討，研究設計選擇以國軍軍官為樣本，檢視國軍組織中可能存在的政治言論禁忌。研究者首先進行了小樣本的深度訪視，受訪人數為12人。根據訪談結果進行定量研究的研究設計。問卷的發放與回收採取便利取樣。受試者均為三軍部隊及所屬機關的志願役軍官。總計發出問卷155份，有效回收問卷114份，有效回收率為73.5%。最終LISREL因果模式之整體配適度可以接受，其路徑係數顯示：受訪者對於觸犯言論禁忌可能帶來的負面後果有恐懼感，並且透過直接與間接的路逕，影響其離職傾向。另外，受訪者對上司與政戰人員的信任程度愈高，其犯禁行為的恐懼感愈低，自我生涯期望則愈高。根據研究結果，研究者討論人際信任對組織的正面意涵。

This study explores the relationships between interpersonal trust and members' speech taboo in organizations. The research design chose to examine the possible prohibitions of member's expressing political opinions in military organizations. The researchers first went through an in-depth interview of a small sample of 12 informants. Then based on the interview results, they designed a quantitative study. Questionnaires were sent out using a convenient sampling technique. Respondents were voluntary officers from military settings. Altogether, 155 questionnaires were distributed and 114 were effective ones. The overall goodness-of-fit of the final LISREL model was acceptable. Its path coefficients showed that: The respondents feared about possible negative consequences if they violated speech taboo; consequently, their turnover tendency was affected either directly or indirectly. Also, the higher a respondent's trust on superior or on political staff officer, the lower his/her fear of violating the taboo, the higher his/her career self-expectations. According to the results of this study, the researchers discuss the positive implications of interpersonal trust in organizations.

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