题名

綠色供應鏈中供應商管理機制對交易成本影響之探討

并列篇名

How Supplier Management Practices Affect Exchange Cost when Going Green: An Empirical Study

DOI

10.6656/MR.2016.35.3.CNI.071

作者

羅明琇(Sonia Ming-Shiow Lo)

关键词

綠色供應鏈 ; 權力依賴 ; 綠色態度 ; 供應商管理 ; 交換成本 ; Green Supply Chain Management (Gscm) ; Power Dependency ; Green Attitude ; Supplier Management ; Exchange Cost

期刊名称

管理評論

卷期/出版年月

35卷3期(2016 / 07 / 01)

页次

71 - 92

内容语文

繁體中文

中文摘要

本研究從綠色供應鏈管理的角度出發,以台灣電子製造業為研究對象,了解企業對關鍵零組件供應商的依賴程度、企業本身投入綠色活動的積極度,兩者對供應商管理方法的選擇、以及企業與供應商交易的過程中所衍生的各種交換成本,即外顯單位效益成本、資訊搜尋成本、道德危機成本與專屬資產陷入成本之影響,並進一步找出對這四個交換成本有顯著影響的供應商管理方法為何。本研究採用問卷調查的方式,以1263家的台灣電子業上市公司作為抽樣對象,並回收186份(其中可用為174份),回收率為14.73%。有效樣本之統計分析結果顯示:企業對關鍵零組件供應商的依賴程度、以及企業本身投入綠色活動的積極度,兩者會造成企業在選擇供應商管理方法上有所不同,因而對交換成本有不同程度之影響。當企業投入綠色活動的意願愈高,愈會選擇多種的供應商管理方法來加強對供應商的控制,藉以確保供應商提供的商品能符合企業的需求,而這類型的企業在與供應商交易的過程中,總體的交換成本是相對較低的;相反地,當企業較不積極地投入綠色相關的活動時,也會較不投入於供應商管理,總體的交換成本較高,特別是在企業對供應商的依賴程度愈低時,整體的交換成本愈高。而在供應商管理方法中,最能有效降低交換成本的方法為「關係品質」,即企業與供應商之間擁有共同的目標、將品質列為優先考量、彼此之間存在信任、並且了解雙方的需求。

英文摘要

This paper aims to empirically examine the relationship among firms' attitudes toward green, dependence to supplier, supplier relationship management (SRM) practices, and exchange cost. It collected quantitative data by conducting a questionnaire based survey. The main objects are firms in the high-tech industry of Taiwan. 1263 copies of the questionnaire were sent out. A total of 186 organizations (of which 174 were usable) responded to this survey at a response rate of 14.73%. The results indicate that the degree of organizations' dependence on their key component suppliers and their aggressiveness toward going green have significant influence on the adoption of SRM practices, and in turn, the exchange costs during the trading process. If organizations are aggressive toward going green, they will choose numerous supplier management practices to ensure suppliers realize their requirements. The overall exchange cost of these organizations is relatively low. In contrast, when organizations are not aggressive toward going green, they will less emphasize on managing their supplier on green issues. As a result of this is the high overall exchange cost. Moreover, among the ten supplier management practices investigated, 'relationship quality' is found to be the most effective practice in reducing the overall exchange cost. With this respect, it is suggested that organizations should set a common goal with their suppliers, take quality as first priority, and understand each other's needs on a trust basis.

主题分类 社會科學 > 經濟學
社會科學 > 管理學
参考文献
  1. Bai, Chunguang,Sarkis, Joseph(2014).Determining and Applying Sustainable Supplier Key Performance Indicators.Supply Chain Management: An International Journal,19(3),275-291.
  2. Baron, Reuben M.,Kenny, David A.(1986).The Moderator-Mediator Variable Distinction in Social Psychological Research: Conceptual, Strategic, and Statistical Considerations.Journal of Personality and Social Psychology,51(6),1173-1182.
  3. Browne, Jim,Dubois, Didier,Rathmill, Keith,Sethi, Suresh P.,Stecke, Kathryn E.(1984).Classification of Flexible Manufacturing Systems.The FMS Magazine,2(2),747-756.
  4. Cai, Shaohan,Yang, Zhilin(2008).Development of Cooperative Norms in the Buyer-Supplier Relationship: The Chinese Experience.Journal of Supply Chain Management,44(1),55-70.
  5. Caniëls, Marjolein C. J.,Gelderman, Cees J.(2007).Power and Interdependence in Buyer Supplier Relationships: A Purchasing Portfolio Approach.Industrial Marketing Management,36(2),219-229.
  6. Cantor, David E.,Morrow, Paula C.,McElroy, James C.,Montabon, Fank(2013).The Role of Individual and Organizational Factors in Promoting Firm Environmental Practices.International Journal of Physical Distribution & Logistics Management,43(5-6),407-426.
  7. Carter, Craig R.,Ellram, Lisa M.(1998).Reverse Logistics: A Review of the Literature and Framework for Future Investigation.Journal of Business Logistics,19(1),85-102.
  8. Chen, Yu-Shan,Chang, Ching-Hsun,Wu, Feng-Shang(2012).Origins of Green Innovations: The Differences between Proactive and Reactive Green Innovations.Management Decision,50(3),368-398.
  9. Chiou, Jyh-Shen(2006).Strategic Marketing Analysis: Framework and Practical Applications.Taipei:Best Wise Publisher.
  10. Chun, Hye-Jeong,Wei, June(2006).Development of a User-Friendly Commerce Framework for Air Travel Agencies.Information Systems Education Journal,4(18),3-11.
  11. Churchill, Gilbert A., Jr.(1979).A Paradigm for Developing Better Measures of Marketing Constructs.Journal of Marketing Research,16(1),64-73.
  12. Das, Tushar K.,Elango, Balasubramanian(1995).Managing Strategic Flexibility: Key to Effective Performance.Journal of General Management,20(3),60-75.
  13. Government Information Office(2015).Taiwan Yearbook 2014: Economy.Taipei, Taiwan:
  14. Govindan, Kannan,Rajendran, Sivakumar,Sarkis, Joseph,Murugesan, Parasurama(2015).Multi Criteria Decision Making Approaches for Green Supplier Evaluation and Selection: A Literature Review.Journal of Cleaner Production,98,66-83.
  15. Green, Ken,Morton, Barbara,New, Steve(1996).Purchasing and Environmental Management: Interaction, Policies and Opportunities.Business Strategy and the Environment,5(3),188-197.
  16. Gunasekaran, Angappa,Subramanian, Nachiappan,Rahman, Shams(2015).Green Supply Chain Collaboration and Incentives: Current Trends and Future Directions.Transportation Research Part E: Logistics and Transportation Review,74,1-10.
  17. Gupta, Yash P.,Somers, Toni M.(1996).Business Strategy, Manufacturing Flexibility, and Organizational Performance Relationships: A Path Analysis Approach.Production and Operations Management,5(3),204-231.
  18. Hair, Joseph F.,Black, William C.,Babin, Barry J.,Anderson, Rolph E.,Tatham, Ronald L.(2006).Multivariate Data Analysis.Upper Saddle River, N.J.:Pearson Prentice Hall.
  19. Harrison, Terry P.(ed.),Lee, Hau L.(ed.),Neale, John J.(ed.)(2004).The Practice of Supply Chain Management: Where Theory and Application Converge.US:Springer.
  20. Heide, Jan B.(1994).Interorganizational Governance in Marketing Channels.Journal of Marketing,58(1),71-85.
  21. Heide, Jan B.,Stump, Rodney L.(1995).Performance Implications of Buyer-Supplier Relationships in Industrial Markets: A Transaction Cost Explanation.Journal of Business Research,32(1),57-66.
  22. Hervani, Aref A.,Helms, Marilyn M.,Sarkis, Joseph(2005).Performance Measurement for Green Supply Chain Management.Benchmarking: An International Journal,12(4),330-353.
  23. Hoejmose, Stefan Ulstrup,Grosvold, Johanne,Millington, Andrew(2013).Socially Responsible Supply Chains: Power Asymmetries and Joint Dependence.Supply Chain Management: An International Journal,18(3),277-291.
  24. Hsu, Chia-Wei,Kuo, Tsai-Chi,Chen, Sheng-Hung,Hu, Allen H.(2013).Using DEMATEL to Develop a Carbon Management Model of Supplier Selection in Green Supply Chain Management.Journal of Cleaner Production,56,164-172.
  25. Hu, Allen H.,Hsu, Chia-Wei(2010).Critical Factors for Implementing Green Supply Chain Management Practice: An Empirical Study of Electrical and Electronics Industries in Taiwan.Management Research Review,33(6),586-608.
  26. Johnston, Robert(1999).Service Operations Management: Return to Roots.International Journal of Operations & Production Management,19(2),104-124.
  27. Johnston, Robert(2005).Service Operations Management: From the Roots Up.International Journal of Operations & Production Management,25(12),1298-1308.
  28. Kähkönen, Anni-Kaisa(2014).The Influence of Power Position on the Depth of Collaboration.Supply Chain Management: An International Journal,19(1),17-30.
  29. Kannan, Devika,Jabbour, Ana Beatriz L.S.,Jabbour, Charbel J.C.(2014).Selecting Green Suppliers Based on GSCM Practices: Using Fuzzy TOPSIS Applied to a Brazilian Electronics Company.European Journal of Operational Research,233(2),432-447.
  30. Klassen, Robert D.(2001).Plant-Level Environmental Management Orientation: The Influence of Management Views and Plant Characteristics.Production and Operations Management,10(3),257-275.
  31. Kopicki, Ronald,Berg, Michael J.,Legg, Leslie(1993).Reuse and Recycling: Reverse Logistics Opportunities.Oak Brook, IL:Council of Logistics Management.
  32. Koste, Lori L.,Malhotra, Manoj K.,Sharma, Subhash(2004).Measuring Dimensions of Manufacturing Flexibility.Journal of Operations Management,22(2),171-196.
  33. Lehmann, Donald R.(1979).Market Research and Analysis.Homewood, IL:R.D. Irwin.
  34. Lo, Sonia M.(2015).Impact of Greening Attitude and Buyer Power on Supplier Environmental Management Strategy: Supplier Environmental Management Strategy.International Journal of Environmental Science and Technology,12(10),3145-3160.
  35. Lo, Sonia M.,Power, Damien J.(2010).An Empirical Investigation of the Relationship between Product Nature and Supply Chain Strategy.Supply Chain Management: An International Journal,15(2),139-153.
  36. Miller, Danny(1992).Environmental Fit versus Internal Fit.Organization Science,3(2),159-178.
  37. Pfeffer, Jeffrey(1981).Power in Organizations.Massachusetts:Pitman Puboishing Inc..
  38. Pfeffer, Jeffrey,Salancik, Gerald R.(1978).The External Control of Organizations: A Resource Dependence Perspective.New York:Harper & Row.
  39. Sambasivan, Murali,Siew-Phaik, Loke,Mohamed, Zainal Abidin,Leong, Yee Choy(2013).Factors Influencing Strategic Alliance Outcomes in a Manufacturing Supply Chain: Role of Alliance Motives, Interdependence, Asset Specificy and Relational Capital.International Journal of Production Economics,141(1),339-351.
  40. Sanchez, Juan I.,Brock, Petra(1996).Outcomes of Perceived Discrimination among Hispanic Employees: Is Diversity Management a Luxury or a Necessity?.Academy of Management Journal,39(9),704-719.
  41. Santos-Vijande, Maria Leticia,López-Sánchez, Jose Angel,Antonio Trespalacios, Juan(2012).How Organizational Learning Affects a Firm's Flexibility, Competitive Strategy, and Performance.Journal of Business Research,65(8),1079-1089.
  42. Shen, Lixin,Olfat, Laya,Govindan, Kannan,Khodaverdi, Roohollal,Diabat, Ali(2013).A Fuzzy Multi Criteria Approach for Evaluating Green Supplier's Performance in Green Supply Chain with Linguistic Preferences.Resources, Conservation and Recycling,74,170-179.
  43. Smart, Alan,Dudas, Andreas(2007).Developing a Decision-Making Framework for Implementing Purchasing Synergy: A Case Study.International Journal of Physical Distribution & Logistics Management,37(1),64-89.
  44. Spekman, Robert E.,Kamauff, John W., Jr.,Muhr, Niklas(1998).An Empirical Investigation into Supply Chain Management: A Perspective on Partnerships.International Journal of Physical Distribution & Logistics Management,28(8),630-650.
  45. Srivastava, Samir K.(2007).Green Supply-Chain Management: A State-of-the-Art Literature Review.International Journal of Management Reviews,9(1),53-80.
  46. Stevenson, Mark,Spring, Martin(2007).Flexibility from a Supply Chain Perspective: Definition and Review.International Journal of Operations & Production Management,27(7),685-713.
  47. Stock, Gregory N.,Greis, Noel P.,Kasarda, John D.(2000).Enterprise Logistics and Supply Chain Structure: The Role of Fit.Journal of Operations Management,18(5),531-547.
  48. Tan, Keah-Choon,Kannan, Vijay R.,Handfield, Robert B.,Ghosh, Soumen(1999).Supply Chain Management: An Empirical Study of its Impact on Performance.International Journal of Operations & Production Management,19(10),1034-1052.
  49. Theodorakioglou, Ypatia,Gotzamani, Katerina,Tsiolvas, George(2006).Supplier Management and its Relationship to Buyer's Quality Management.Supply Chain Management: An International Journal,11(2),148-159.
  50. Tippins, Michael J.,Sohi, Ravipreet S.(2003).IT Competency and Firm Performance: Is Organizational Learning a Missing Link?.Strategic Management Journal,2(4),745-761.
  51. Vachon, Stephan,Klassen, Robert D.(2008).Environmental Management and Manufacturing Performance: The Role of Collaboration in the Supply Chain.International Journal of Production Economics,111(2),299-315.
  52. Vallet-Bellmunt, Teresa,Rivera-Torres, Pilar(2013).Integration: Attitudes, Patterns and Practices.Supply Chain Management: An International Journal,18(3),308-323.
  53. van Hoek, Remko I.(1999).From Reversed Logistics to Green Supply Chains.Supply Chain Management: An International Journal,4(3),129-135.
  54. Venkatraman, Nenkat,Prescott, John E.(1990).Environment-Strategy Coalignment: An Empirical Test of its Performance Implications.Strategic Management Journal,11(1),1-23.
  55. Walter, Achim,Muller, Thilo A.,Helfert, Gabriele,Ritter, Thomas(2003).Functions of Industrial Supplier Relationships and their Impact on Relationship Quality.Industrial Marketing Management,32(2),159-169.
  56. Walton, Steve V.,Handfield, Robert B.,Melnyk, Steven A.(1998).The Green Supply Chain: Integrating Suppliers into Environmental Management Processes.International Journal of Purchasing & Materials Management,34(2),2-11.
  57. Williamson, Oliver E.(1979).Transaction-Cost Economics: The Governance of Contractual Relations.Journal of Law and Economics,22(2),233-261.
  58. Wright, Patrick M.,Snell, Scott A.(1991).Toward an Integrative View of Strategic Human Resource Management.Human Resource Management Review,1(3),203-225.
  59. Wu, Guo Ciang(2013).The Influence of Green Supply Chain Integration and Environmental Uncertainty on Green Innovation in Taiwan's IT Industry.Supply Chain Management: An International Journal,18(5),539-552.
  60. Zhao, Xiande,Huo, Baofeng,Flynn, Barbara B.,Yeung, Jeff Hoi Yan(2008).The Impact of Power and Relationship Commitment on the Integration between Manufacturers and Customers in a Supply Chain.Journal of Operations Management,26(3),368-388.
  61. Zhu, Qinghua,Dou, Yijie,Sarkis, Joseph(2010).A Portfolio-Based Analysis for Green Supplier Management Using the Analytical Network Process.Supply Chain Management: An International Journal,15(4),306-319.
  62. Zhu, Qinghua,Geng, Yong,Lai, Kee-Hung(2010).Circular Economy Practices among Chinese Manufacturers Varying in Environmental-Oriented Supply Chain Cooperation and the Performance Implications.Journal of Environmental Management,91(6),1324-1331.
  63. Zhu, Qinghua,Sarkis, Joseph(2006).An Inter-Sectoral Comparison of Green Supply Chain Management in China: Drivers and Practices.Journal of Cleaner Production,14(5),472-486.
被引用次数
  1. 蕭至惠,陳冠仰,汪益民(2020)。品牌知名度與綠色消費認知對低碳旅遊套裝行程的知覺品質之影響-兼論產品知識的干擾效果。行銷評論,17(2),153-178。