醫師衛教門診評價研究－病人觀點

Patients' Perspectives on Health Education Clinics by Physicians

10.6288/TJPH2003-22-02-10

葉美玉(Mei-Yu Yeh)；康清雲(Ching-Yin Kang)

衛教門診 ； 衛生教育 ； 醫病關係 ； Health education clinic ； health education ； doctor-patient relationship

台灣公共衛生雜誌

22卷2期（2003 / 04 / 01）

141 - 146

繁體中文

目標：本研究主要目的在以病人觀點評價醫師衛教門診實施之成效。方法：母群為全國１２２家參與醫師衛教門診的公私立醫院，以分層隨機法選取３０家醫院，訪談醫師衛教門診就診病人，及在同一所醫院的非衛教門診的就診病人，共訪問６５２位。結果：（１）七成以上的受訪病人對醫師衛教門診提供的服務相當滿意。（２）醫師衛教門診的醫師提供衛教的時間以２至１０分鐘為最多。（３）病人對醫師衛教門診的實施，給予相當高且正面的評價，認為可以提升醫病關係以及醫療服務品質，並一致認為應繼續推廣。

Objective: This study aimed at evaluates the effects of a health education clinic run by physicians according to patients’ perspectives. Method: Out of 122 hospitals with health education clinics in Taiwan, 30 hospitals were stratified and selected randomly for this research. From health education clinics and the ones without health education service in the 30 chosen hospitals, 652 patients were surveyed. Results: (1) Over 70% of the interviewed patients were satisfied with physician’s clinic service; (2) Most physicians spent 2 to l0 minutes per patient on the health education clinic; (3) Respective effects of the health education clinic and non-health education on patients were significantly different in terms of doctor-patient relationship, medical treatment quality, doctor reliability and satisfaction. Conclusions: Most patients think highly of a health education clinic, agree that it can improve both the doctor-patient relationship and medical treatment quality and they hope hospitals can continue this service.

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