飯店房務清潔人員工作特性與肌肉骨骼不適之橫斷式研究

A Cross-Sectional Study of Musculoskeletal Discomfort with Hotel Guestroom Attendant Work Content

10.7005/JOSH.200709.0232

全中妤(Jong-Yu Chyuan)；嚴雯聖(Wen-Shen Yen)；李中一(Chung-Yi Li)；陳志勇(Chih-Yong Chen)

房務清潔人員 ； 職業性肌肉骨骼不適 ； hotel attendant ； work-related musculoskeletal discomfort WMSD

勞工安全衛生研究季刊

15卷3期（2007 / 09 / 01）

232 - 242

繁體中文

Objective: To estimate the prevalence and severity of work-related musculoskeletal discomfort (WMSD). This study was designed to assess the relationship between WMSD and work activity in a sample of hotel attendants in Taiwan. Method: A cross-sectional survey, using a structured questionnaire, was conducted in a convenience sample of 198 attendants from 17 hotels. A multinomial multiple logistical regression model was used to assess the relationship between work activity/frequency and WMSD. Results: Many employees performed ”repetitive hand activity” (48.0%), ”pulling the cleaning cart” (39.4%), and ”bending both wrists forcefully” (35.0%) during work. These employees experienced shoulder/neck (78.8%), wrist/finger (66.2%), and lower back (62.2%) discomfort within the past 6 months. Results indicated that the attendants' age correlated with ankle/feet discomfort (OR=6.6), ”doing house work for more than 1.5 hours” with lower back discomfort (OR=3.2), and ”daily work over 8 hours” with ankle/feet discomfort (OR=5.5) with p＜0.01. ”Picking up small things with fingers” had a strong relationship with shoulder/neck (OR=10.8), wrist/finger (OR=8.4), and ankle/feet (OR=6.1) discomfort (p＜0.001). ”Carrying heavy things for more than 1 minute” was associated with ankle/feet discomfort (OR=17.3, p＜0.001). Conclusions: This study revealed that the attendants' prevalence of WMSD for specific body parts was between 78.8% (shoulder/neck) and 50.0% (ankle/feet). The WMSD of attendants was associated with the type of guest room cleaning done in the hotel.

Objective: To estimate the prevalence and severity of work-related musculoskeletal discomfort (WMSD). This study was designed to assess the relationship between WMSD and work activity in a sample of hotel attendants in Taiwan. Method: A cross-sectional survey, using a structured questionnaire, was conducted in a convenience sample of 198 attendants from 17 hotels. A multinomial multiple logistical regression model was used to assess the relationship between work activity/frequency and WMSD. Results: Many employees performed ”repetitive hand activity” (48.0%), ”pulling the cleaning cart” (39.4%), and ”bending both wrists forcefully” (35.0%) during work. These employees experienced shoulder/neck (78.8%), wrist/finger (66.2%), and lower back (62.2%) discomfort within the past 6 months. Results indicated that the attendants' age correlated with ankle/feet discomfort (OR=6.6), ”doing house work for more than 1.5 hours” with lower back discomfort (OR=3.2), and ”daily work over 8 hours” with ankle/feet discomfort (OR=5.5) with p＜0.01. ”Picking up small things with fingers” had a strong relationship with shoulder/neck (OR=10.8), wrist/finger (OR=8.4), and ankle/feet (OR=6.1) discomfort (p＜0.001). ”Carrying heavy things for more than 1 minute” was associated with ankle/feet discomfort (OR=17.3, p＜0.001). Conclusions: This study revealed that the attendants' prevalence of WMSD for specific body parts was between 78.8% (shoulder/neck) and 50.0% (ankle/feet). The WMSD of attendants was associated with the type of guest room cleaning done in the hotel.

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