Relationships between Critical Factors Associated with Virtual Work and Virtual Worker's Organizational Identification

影響工作虛擬化關鍵因素與虛擬工作者組織認同關係之研究

10.29698/FJMR.200801.0005

廖國鋒(Gou-Fong Liaw)；梁淑梅(Shu-Mei Liang)；王湧水(Yung-Shue Wang)

虛擬工作者 ； 組織認同 ； virtual workers ； organizational identification

輔仁管理評論

15卷1期（2008 / 01 / 01）

105 - 137

英文

隨著資訊科技與網際網路的發達，企業組織朝向虛擬化已形成趨勢，也形成愈來愈多的虛擬工作者。本研究主要目的在探討影響工作虛擬化的關鍵因素，及其對虛擬工作者之組織認同的影響。問卷調查資料蒐集字自140位虛擬工作者，經LISREL分析結果顯示，三項影響工作虛擬化關鍵因素中，清楚的績效評估指標與充分溝通等二因素對虛擬工作者的組織認同有顯著影響，但工作自主性的負向影響預期則未獲實證資料的支持。同時，充分溝通分別對工作自主性及清楚的績效評估指標與組織認同關係間的干擾效果也未獲支持。然而，不同虛擬工作者的年齡、工作職位、薪資待遇等卻對工作自主性與組織認同間的關係具有干擾作用，當虛擬工作者爲年長、高職位與高薪資所得時，工作自主性對組織認同的負項影響將明顯相對較低。最後本研究針對研究結果提出一些實務管理意涵與未來研究建議的討論。

By the progress of information technology and Internet, the virtual organization has become a trend, thus there are more and more virtual workers. The purpose of this research is to explore the relationships between critical factors associated with virtual work and virtual worker's organizational identification. Data was collected from 140 virtual workers, the results through LISREL analysis showed that clear evaluation criteria, adequate communication, which among three critical factors influencing works to be virtualized, was significant related to organizational identification. However, the third factor of work independence which was expected to negatively associate with organizational identification was not supported. Regarding to the moderating effect, the results show that adequate communication would not moderate the relationship between both the factors of clear evaluation criteria and work independence and organizational identification. On the other hand, virtual worker's age, position, and salary would have moderating effect on the relationship between work independence and organizational identification. When the virtual worker was older, on a higher position, and higher salary, then the work independence negatively effect on organizational identification would become weaker. Finally, we provided some implications of practice and discussed some suggestions for the future studies.

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