台灣企業資訊倫理衡量指標之研究

A Study of Constructing Corporate Information Ethics Indicators

莊雅茹(Yea-Ru Chuang)；曾嘉慧(Chia-Hui Tseng)；胡俊之(Jyun-Jy Hu)

資訊倫理 ； 企業資訊倫理 ； 資訊倫理指標 ； information ethics ； corporate information ethics ； indicators of information ethics

輔仁管理評論

21卷3期（2014 / 09 / 01）

95 - 122

繁體中文

本研究旨在建構適合衡量台灣企業資訊倫理落實程度之指標。首先透過探討相關文獻、訪談企業與專家學者建立出指標架構；其次採用德爾菲法，透過專精於企業資訊倫理領域之13位專家學者，進行三回合專家問卷調查，以評估指標之適切性；最後再以階層分析法求取構面及概念之權重值，建構出企業資訊倫理落實程度之評量表。根據分析結果，本研究提出之量表包含四大構面、13個概念、與60個指標項目，四大構面分別是「高層主管對資訊倫理的認知與支持度」、「資訊倫理政策」、「資訊倫理管控機制」及「資訊倫理教育」。本量表可做為企業瞭解自身資訊倫理施行與落實情形之檢測工具，做為企業制訂與推動資訊倫理相關政策之依據。

The purpose of this study was to construct indicators of measuring corporate fulfillment of information ethics in Taiwan through reviewing related literatures and interviewing corporate executives and academic scholars to establish the structure of indicators. The indicators were organized into four categories, namely, corporate executives' cognition and supports in information ethics, information ethics policy, control mechanism on information ethics, and information ethics education. The purpose of this study was to construct indicators of measuring corporate fulfillment of information ethics in Taiwan through reviewing related literatures and interviewing corporate executives and academic scholars to establish the structure of indicators. The indicators were organized into four categories, namely, corporate executives' cognition and supports in information ethics, information ethics policy, control mechanism on information ethics, and information ethics education. Finally, a reliable and valid tool for evaluating corporate practice on the information ethics was presented based on the findings of the study.

1. 台灣商業軟體聯盟，，2005 年12 月，2007 年11 月4 日，取自：http://w3.bsa.org/taiwan//report/upload/2005-IDC-study_TWN.pdf。
2. 李怡慧，網路流言殺傷力強～蘋果電腦6 分鐘損失台幣9 百億元，2007 年5 年19 日；2007 年8月26 日，取自：http://ettvasia.ettoday.com/2007/05/19/339-2099076.htm。
3. 吳佩諭，優質網路社會與良善資訊倫理之建立，2007 年1 月1 日；2007 年8 月2 日，取自：http://www.ithome.com.tw/itadm/article.php?c=41521。
4. Adamski, A.(1998).Crime Related to the Computer Network, Threats and Opportunities: Criminological Perspective.Proceedings of the VI European Colloquium on Crime and Criminal Policy,Helesinki Finlan:
5. Anderson R.E.,Johnson D.G.,Gotterbarn, D.,Judith, Perrole(1993).Using the New ACM code of ethics in Decision Making.Communications of ACM,36(2),98-107.
6. Athey, S.(1993).A Comparison of Expert's and High Tech Students' Ethical Beliefs in Computer-related Situations.Journal of Business Ethics,12,359-370.
7. Bommer, M.,Gratto, C.,Gravander, J.,Tuttle, M.(1987).A behavioral model of ethical and unethical decision making.Journal of Business Ethics,6,265-280.
8. Bynum, T.W.(2001).Coumputer Ethics: Its Birth and Its Future.Ethics and Information Technology,3(2),109-112.
9. Charlesworth, M.,Sewry, D.(2002).Ethical Issues in Enabling Information Technologies.SAICSIT
10. Conger, S.,Loch, K.D.,Helft, B.L.(1995).Ethics and Information Technology Use: A Factor Analysis of attitudes to Computer Use.Information Systems Journal,5,161-184.
11. Fimbel, N.,Burstein, J.S.(1990).Defining the Ethical Standards of the High-Technology Industry.Journal of Business Ethics,9,929-948.
12. Genfan, H.(1987).Formalizing business ethics.Traning and Development Journal,1987(Nov.),35-37.
13. Heide, D.,Hightower, J. K.(1983).Organizations, Ethics, and the Computing professional.Journal of Systems Management,34(11),37-42.
14. Hitt, W.D.(1990).Ethics and Leadership: Putting Theory into Practices.Battelle Memorial Institute.
15. Johnson, D.,Snapper, S.(1985).Ethical Issues in the Use of Computers.Belmont, CA:Wadsworth Publishing.
16. Keith-Spiegel, P.,Koocher, G. P.(1985).Ethics in psychology: Professional standards and cases.New York:Random House.
17. Kling, R.(1980).Computer Abuse and Computer Crime as Organizational Activities.Computer/Law Journal,2(2),186-196.
18. Laudon, K. C.,Laudon, J. P.(1998).Management Information Systems: New Approach to Organization and Technology.Englewood Cliffs, New Jersey, USA:Prentice Hall.
19. Mason, R.O.(1986).Four Ethical Issues of The Information Age.MIS Quarterly,4-12.
20. McDonald, G.M.,Zepp, R.A.(1990).What should be done? A Practice Approach to Business Ethics.Management Decision,28,9-14.
21. Murry, J.W.,Hammons, J. O.(1995).Delphi: A Versatile Methodology for Conducting Qualitative Research.The Review of Higher Education,18(4),423-436.
22. Parker, D.B.(1981).Ethical Dilemmas in Computer Technology: Ethics and Management of computer Technology.Proceedings of the Fourth National Conference on Business Ethics,Waltham, MA:
23. Robin, D.,Giallourakis, M.,David, F.R.,Moritz, T.E.(1989).A Different Look at Codes of Ethics.Business Horizons,32(1),66-73.
24. Saaty, T.L.(1994).Decision Making in Economic, Political, Social and Technological Environments: The Analytic Hierarchy Process.RWS Publications, University of Pittsburgh.
25. Sergiovanni, T.J.(1992).Moral Leadership: Getting to the heart of School Improvement.San Francisco:Jossey-Bass Publishers.
26. Siau, K.,Nah, F.,Teng, L.(2002).Acceptable Internet Use Policy.Communications of the ACM,45(1),75-79.
27. Straub, D.W.,Nance, W.D.(1990).Discovering and Disciplining Computer Abuse in organizations: A Field Study.MIS Quarterly,45-60.
28. Sturge, P.(2009).Information Ethics in 21st Century.Australian Academic & Research Libraries,40(4),241-251.
29. Trevino, L.K.(1986).Ethical Decision Making in Organizations: A Person-Situation Interactionist Model.Academy of Management Review,11(3),601-617.
30. Trevino, L.K.,Brown, M.,Hartman, L.P.(2003).A Qualitative Investigation of Perceived Executive Ethical Leadership: Perceptions From Inside and Outside the Executive Suite.Human Relations,56(1),5-37.
31. Vitell, S.J.,Davis, D.L.(1990).Ethical Beliefs of MIS Professionals: The Frequency and Opportunity for Unethical Behavior.Journal of Business Ethics,9(1),63-70.
32. 丁惠民(2002)。建構企業資訊安全防護網。電子化企業經理人報告，40，58-67。
33. 王世中(1999)。碩士論文(碩士論文)。國立政治大學公共行政學系。
34. 吳永猛、餘坤東、陳松柏(2004)。企業倫理。台北:國立空中大學。
35. 吳成豐(2002)。企業倫理的實踐。台北:前程文化事業有限公司。
36. 吳健平(2007)。碩士論文(碩士論文)。私立輔仁大學資訊管理所。
37. 李順仁(2003)。資訊安全。台北:文魁資訊股份有限公司。
38. 林杏子(2001)。資訊倫理。台北:華泰文化事業公司。
39. 林杏子(2003)。博士論文(博士論文)。國立中山大學資訊管理所。
40. 林宜隆(2007)。資訊倫理與資訊教育之新思維、新挑戰。2007 年第四屆「資訊科技與人文管理教育論壇」研討會論文集
41. 林東清、許孟祥(1997)。資訊倫理守則現況：以社會層級及倫理議題分析。中山管理評論，5(2)，383-412。
42. 莊道明(1996)。資訊網路倫理初探。21 世紀資訊科學與技術的展望國際學術研討會
43. 許明恥(2005)。碩士論文(碩士論文)。國立台灣科技大學企業管理系。
44. 郭俊宏(2006)。碩士論文(碩士論文)。私立輔仁大學資訊管理所。
45. 黃貞芬、許孟祥(1996)。資訊倫理守則現況：以社會層級及倫理議題分析。中央研究院「資訊科技與社會轉型」研討會論文集
46. 楊政學(2006)。企業倫理。台北:揚智文化。
47. 劉建人、柯菁菁、陳協志(2004)。資訊倫理與社會－重建網路社會新秩序。臺北:普林斯頓國際有限公司。
48. 謝明昆(1994)。道德教學法。台北:心理出版社。

1. 韓慧林、廖敏惠、黃羿寧、陳宥靜、周妏軒、王芝婷(2018)。實踐大學資管系之資訊倫理教育成效探討。管理資訊計算，7(1)，11-22。
2. 黃瀞瑩,陳家荷,林維真,岳修平,石媛菱(2023)。以網絡分析方法探索台灣商管科系資訊倫理教育。資訊管理學報，30(4)，445-468。
3. 葉豐銘,葉靜輝,楊千慧(2023)。台灣驗光人員專業倫理規範建構之研究。輔仁管理評論，30(2)，60-84。
4. (2024)。台灣公共衛生師專業倫理規範建構初探之研究。健康促進與衛生教育學報，58，1-25。