题名

出國購買伴手禮行為因素探討

并列篇名

Exploring the Factors in Outbound Gift Purchase Behavior

DOI

10.6267/JTLS.201908_25(2).0003

作者

李淑慧(Shu-Hui Lee);古永嘉(Yeong-Jia Goo)

关键词

伴手禮 ; 計劃行為理論 ; 命令性規範 ; 描述性規範 ; Gift ; Theory of planned behavior ; Injunctive norms ; Descriptive norms

期刊名称

觀光休閒學報

卷期/出版年月

25卷2期(2019 / 08 / 01)

页次

197 - 224

内容语文

繁體中文

中文摘要

2017年國人出國1565.46萬人次,且中央銀行發布旅行支出179.92億美元,因此本研究以計劃行為理論為基礎,探討國人出國購買伴手禮的關鍵決策因素,蒐集438份問卷,建構模式並採用偏最小平方法加以驗證。結果顯示:(1)「態度」、「描述性規範」、及「知覺行為控制」因素,對購買伴手禮「行為意圖」影響效果顯著。(2)「知覺行為控制」對「實際行為」有顯著影響效果。(3)「行為意圖」為部份中介。(4)「行為意圖」與「實際行為」解釋變異量分別為61.8%與65%。(5)「命令性規範」與「描述性規範」同時存在於模型當中時,「命令性規範」的效果,被「描述性規範」取代。研究結論深化TPB理論,另外研究所提出的TBP模式架構可作為發展更完整的消費者決策過程的基礎。

英文摘要

In 2017, they were 15,654,600 Taiwanese passengers who traveled abroad, and the Central Bank issued a foreign exchange for travel abroad totaling 17.992 billion US dollars. In order to research the gift purchase behavior of people going abroad and bringing gifts back with them, this study collected data from 438 subjects. Their purchases were analyzed according to the Theory of Planned Behavior (TPB), as constructed and tested using the least-squares method. The empirical results show: (1) The attitude, descriptive norms and perceived behavior control (PBC) significantly affect purchasing intentions. (2) The PBC has a significant effect on actual behavior. (3) The variable of behavioral intention has a partial mediating effect. (4) The explanatory variances of behavioral intentions and actual behaviors are 61.8% and 65%, respectively and the effects are significant. (5) When comparing the injunctive norms and descriptive norms in the same model and at the same time, the effect of injunctive norms could be substituted by descriptive norms. Research conclusions indicate that deepening the TPB and the proposed TBP model architecture can serve as the basis for developing a more complete consumer decision-making process.

主题分类 人文學 > 地理及區域研究
社會科學 > 體育學
参考文献
  1. Ajzen, I.(1991).The theory of planned behavior.Organizational Behavior and Human Decision Processes,50,179-211.
  2. Ajzen, I.(1985).From intentions to actions: A theory of planned behavior.Action-control: From cognition to behavior,Heidelberg, Germany:
  3. Ajzen, I.(2015).Consumer Attitudes and Behavior: The Theory of Planned Behavior Applied to Food Consumption Decisions.Rivista di Economia Agraria,70(2),121-138.
  4. Ajzen, I. (2002). Constructing a TPB Questionnaire: Conceptual and Methodological Considerations. Retrieved November 22, 2017 from https://scholar.google.com.tw/citations?user=FS6qgIwAAAA J&hl=zh-TW&oi=sra
  5. Ajzen, I.,Czasch, C.,Flood, M. G.(2009).From intentions to behavior: Implementation intention, commitment, and conscientiousness.Journal of Applied Social Psychology,39(6),1356-1372.
  6. Ajzen, I.,Fishbein, M.(1977).Attitude-behaviour relations: A theoretical analysis and review of empirical research.Psychological Bulletin,84,888-918.
  7. Ajzen, I.,Fishbein, M.(1980).Understanding attitudes and predicting social behavior.Englewood Cliffs, NJ:Prentice Hall.
  8. Ajzen, I.,Madden, T. J.(1986).Prediction of goal directed behavior: Attitudes, intentions, and perceived behavioral control.Journal of Experimental Social Psychology,22,453-474.
  9. Armitage, C. J.,Christian, J.(2003).From attitudes to behaviour: Basic and applied research, on the theory of planned behavior.Current Psychology: Developmental, Learning, Personality, Social,22,187-195.
  10. Armitage, C. J.,Conner, M.(2001).Efficacy of the theory of planned behavior: A meta-analytic review.British Journal of Social Psychology,40,471-499.
  11. Bagozzi, R. P.,Dholakia, U. M.,Mookerjee, A.(2006).Individual and group bases of social influence in online environments.Media Psychology,8,95-126.
  12. Bagozzi, R.P.,Yi, Y.(1988).On the evaluation structural equation models.Academic of Marketing Science,16(1),74-94.
  13. Bandura, A.(1977).Self-efficacy: Toward a unifying theory of behavior change.Psychological Review,84(2),191-215.
  14. Bandura, A.(1992).On rectifying the comparative anatomy of perceived control: Comments on "Cognates of personal control".Applied and Preventive Psychology,1(2),121-126.
  15. Bandura, A.(1986).Social foundations of thought and action: A social cognitive theory.Englewood Cliffs, NJ:Prentice Hall.
  16. Bandura, A.(1982).Self-efficacy mechanism in human agency.American Psychologist,37,122-147.
  17. Budeanu A.(2007).Sustainable tourist behaviour: A discussion of opportunities for change.International Studies of Consumer Studies,31,499-508.
  18. Carrington, M. J.,Neville, B. A.,Whitwell, G. J.(2014).Lost in translation: exploring the ethical consumer intention–behavior gap.Journal of Business Research,67,2759-2767.
  19. Chen, M. F.,Tung, P. J.(2014).Developing an extended Theory of Planned Behavior model to predict consumers’ intention to visit green hotels.International Journal of Hospitality Management,36,221-230.
  20. Cialdini, R. B.,Kallgren, C.A.,Reno, R .R.(1991).A focus theory of normative conduct.Advances in Experimental Social Psychology,24,201-234.
  21. Cialdini, R. B.,Reno, R. R.,Kallgren, C. A.(1990).A focus theory of normative conduct: Recycling the concept of norms to reduce littering in public places.Journal of Personality and Social Psychology,58(6),1015-1026.
  22. Conner, M.,Armitage, C. J.(1998).Extending the theory of planned behavior: A review and avenues for further research.Journal of Applied Social Psychology,1(28),1429-1464.
  23. Eagly, A. H.,Chaiken, S.(1993).The psychology of attitudes.Orlando, FL:Harcourt Brace Jovanovich College Publishers.
  24. Engel, J.F.,Blackwell, R. D.,Kollatt, D.(1978).Consumer Behavior.Hinsdale, IL:The Dryden Press.
  25. Engel, J.F.,Blackwell, R. D.,Miniard, P.W.(1993).Consumer Behavior.Fort Worth, TX:Dryden.
  26. Fang, W. T.,Ng, E.,Wang, C. M.,Hsu, M. L.(2017).Normative beliefs, attitudes, and social norms: People reduce waste as an index of social relationships when spending leisure time.Sustainability,9(10),1696.
  27. Fishbein, M.(1963).An Investigation of the Relationships between Beliefs about an Object and the Attitude Toward that Object.Human Relations,16,233-239.
  28. Fishbein, M.(Ed.)(1967).Readings in attitude theory and measurement.New York, NY:Wiley.
  29. Fishbein, M.,Ajzen, I.(1975).Belief, attitude, intention, and behavior: An introduction to theory and research.Reading, MA:Addison-Wesley.
  30. Fornell, C.,Larcker, D. F.(1981).Evaluating structural equation models with Unobservable variables and measurement error.Journal of Marketing Research,18(3),39-50.
  31. Gefen, D.,Straub, D. W.(2000).The Relative Importance of Perceived Ease-of-Use in IS Adoption: A Study of E-Commerce Adoption.Journal of the Association for Information System,1(8),1-30.
  32. Gollwitzer, P. M.(1999).Implementation intentions: Strong effects of simple plans.American Psychologist,54,493-503.
  33. Gordon, B.(1986).The souvenir: Messenger of the extraordinary.Journal of Popular Culture,20(3),135-146.
  34. Higgins, E. T.(Ed.),Sorrentino, R. M.(Ed.)(1990).Handbook of motivation and cognition.New York, NY:Guilford.
  35. Kacen,J. J.,Lee, J. A(2002).The Influence of Culture on Consumer Impulsive Buying Behavior.Journal of consumer psychology,12(2),163-176.
  36. Kim, S.(1997).International tourists' souvenir purchasing behavior.Ames, IA:Iowa State University.
  37. Lavidge , R. J.,Steiner, G.(1961).A model for predictive measurement of advertising effectiveness.Journal of Marketing Research,25(4),59-62.
  38. Littrell, M. A.,Baizerman, S.,Kran, R.,Gahring, S.,Nierneyer, S.,Reilly, R.,Stout, J.(1994).Souvenirs and tourism styles.Journal of Travel Research,33(1),3-11.
  39. Maichum, K.,Parichatnon, S.,Peng, K.-C.(2016).Application of the Extended Theory of Planned Behavior Model to Investigate Purchase Intention of Green Products among Thai Consumers.Sustainability,8(10),1077.
  40. McMillan, B.,Conner, M.(2003).Applying an extended version of the theory of planned behaviour to illicit drug use among students.Journal of Applied Social Psychology,33,1662-1683.
  41. Meng, F.,Xu, Y.(2012).Tourism shopping behavior: planned, impulsive, or experiential?.International Journal of Culture, Tourism and Hospitality Research,6(3),250-265.
  42. Mogindol, S. H.,Pengiran Bagul, A. H. B.(2014).Tourists’ perceptions about an appealing handicraft.Tourism, Leisure and Global Change,1(1),110-124.
  43. Mok, C.,DeFranco, A. L.(2000).Chinese cultural values: Their implications for travel and tourism marketing.Journal of Travel and Tourism Marketing,8(2),99-114.
  44. Niu, J.(2010).The Design and Development of Tourist Souvenirs in Henan.2010 International Symposium on Tourism Resources and Management,Macau:
  45. Nunnally, J. C.(1978).Psychometric Theory.New York, NY:McGraw-Hill.
  46. Park, M. K.(2000).‘Social and cultural factors influencing tourists’ souvenir purchasing behavior: A comparative study on Japanese "omiyage" and Korean "sunmul".Journal of Travel and Tourism Marketing,9(1/2),81-91.
  47. Reno, R. R.,Cialdini, R. B.,Kallgren, C. A.(1993).The transsituational influence of social norms.Journal of Personality and Social Psychology,64(1),104-112.
  48. Rivis, A.,Shreeran, P.(2003).Descriptive norms as an additional predictor in the theory of planned behaviour: A meta- analysis.Current Psychology: Developmental, Learning, Personality, Social,22(3),218-233.
  49. Rucker, M.,Kaiser, S.,Barry, M.,Brummett, D.,Freeman, C.,Peters, A.(1986).The imported export market: An investigation of foreign visitors’ gift and personal purchase.Developments in marketing science,Greenvale, NY:
  50. Runyon, K.E.,Stewart, D.W.(1987).Consumer Behavior and the Practice of Marketing.Columbus, OH:Merrill.
  51. Sparks, B.,Pan, G.(2009).Chinese Outbound tourists: understanding their attitudes, constraints and use of information sources.Tourism Management,30(4),483-494.
  52. Swanson, K. K.(2004).Tourists’ and retailers’ perceptions of souvenirs.Journal of Vacation Marketing,10(4),363-377.
  53. Swanson, K. K.,Horridge, P. E.(2006).Travel motivations as souvenir purchase indicators.Tourism Management,27(4),671-683.
  54. Triandis, H. C.(1980).Values, attitudes, and interpersonal behavior.Nebraska symposium on motivation,Lincoln, NE:
  55. Turner, L.W.,Reisinger, Y.(2001).Shopping satisfaction for domestic tourists.Journal of Retailing and Consumer Services,8,15-27.
  56. Vakratsas, D.,Ambler, T.(1999).How advertising works: What do we really know?.Journal of Marketing,63(1),26-43.
  57. van den Putte, B.(1991).van den Putte, B. (1991). 20 years of the theory of reasoned action of Fishbein and Ajzen: A meta-analysis. Unpublished manuscript, University of Amsterdam, The Netherlands..
  58. White, K.M.,Smith, J.R.,Terry, D.J.,Greenslade, J.H.,McKimmie, B.M.(2009).Social influence in the theory of planned behaviour: The role of descriptive, injunctive, and in-group norms.British Journal of Social Psychology,48,135-158.
  59. Wilkins, H.(2011).Souvenirs: What and why we buy.Journal of Travel Research,50(3),239-247.
  60. Zeithaml, V. A.(1988).Consumer perceptions of price, quality, and value: A means-end model and synthesis of evidence.Journal of Marketing,52,2-22.
  61. 中央銀行,(2018),國際收支細表,【線上資料】,來源:https://www.cbc.gov.tw/lp.asp?ctNode=538&CtUnit=248&BaseDSD=7&mp=1 [2018, August 22] 【Central Bank of the Republic of China (Taiwan). (2018). Balance of payments. Retrieved August 22 ,2018 from https://www.cbc.gov.tw/lp.asp?ctNode=538&CtUnit=248&BaseDSD=7&mp=1
  62. 交通部觀光局,(2018),中華民國 106 年國人旅遊狀況調查,【線上資料】,來源:https://admin.taiwan.net.tw/Handlers/FileHandler.ashx?fid=11f15ccb-e211-4cdd-8548-9b325ae2771a&type=4&no=1 [2018,August 22] 【Tourism Bureau of the Republic of China (Taiwan). (2018). Survey of Travel by R.O.C. Citizens, 2017. Retrieved August 22 ,2018 from https://admin.taiwan.net.tw/Handlers/FileHandler.ashx?fid=11f15ccb-e211-4cdd-8548-9b325ae2771a&type=4&no=1
被引用次数
  1. 謝心慧,潘蕙綺,楊舒涵,陳昱安,李佳如(2023)。目的地意象、旅遊動機、體驗價值與行為意向之研究-以平溪老街為例。觀光旅遊研究學刊,18(1),43-63。
  2. (2023)。探討環保意識對綠色餐飲消費認知與行為意向之研究-運用計畫行為理論。島嶼觀光研究,14(4),22-43。
  3. (2024)。營養知識對營養飲食行為之機制-以輔仁大學體育學系為例。輔仁大學體育學刊,23,73-92。