题名

倫理領導、信任、個人需求實現對組織承諾的影響

并列篇名

The Impact of Ethical Leadership, Trust in Superiors, and Personal Need Fulfillment on Organizational Commitment

作者

方妙玲(Miao-Ling Fang)

关键词

倫理領導 ； 對主管的信任 ； 個人需求實現 ； 組織承諾 ； Ethical leadership ； Trust in superiors ； Personal need fulfillment ； Organizational commitment

期刊名称

企業管理學報

卷期/出版年月

74期（2007 / 09 / 01）

页次

1 - 40

内容语文

繁體中文
中文摘要

本研究探討主管的倫理領導對員工個人組織承諾的影響，並考驗信任於倫理領導與組織承諾之間的中介效果，另外，信任對組織承諾的影響可能會受到員工個人需求實現的干擾，亦將予以驗證。倫理領導包含主管人員個人的道德修養以及倫理行為表現兩大層面；組織承諾劃分為情感承諾以及持續承諾；個人需求則區分為經濟、成就感以及友誼三大需求。本研究以問卷收集量化資料，研究對象為台灣企業的現職員工，有效樣本計有224份。 實證結果，主管的道德修養以及領導行為之倫理性對部屬的情感承諾有正面影響效果，而部屬對主管的信任程度具有中介效果；員工個人成就感需求以及友誼需求的實現程度，會干擾信任對情感承諾的影響，而員工個人經濟需求以及友誼需求的實現程度，會干擾信任對持續承諾的影響。除此，根據資料所顯示的現象進而提出兩個命題：(1)部屬對主管的信任程度，受到主管之道德修養的影響，會大於受到主管之倫理領導行為表現的影響；(2)部屬對主管的信任程度會影響其組織承諾，而對情感承諾的影響會大於對持續承諾的影響。
英文摘要

This study examined relationships among ethical leadership, trust in superiors, personal need fulfillment, and organizational commitment. Ethical leadership includes both ethical leadership characteristics and ethical leadership behavior. Personal need includes economic needs, achievement needs, and friendship need. Organizational commitment includes affective commitment and continuance commitment. The research hypotheses were tested using a survey methodology. Subjects in the study included 224 employees from Taiwan enterprises. The data suggested that ethical leadership will be positively related to affective commitment. Trust in superiors mediated the relationships between ethical leadership and affective commitment. Achievement and friendship needs fulfillment moderated the relationship between trust in superiors and affective commitment. Economic and friendship needs fulfillment moderated the relationship between trust in superiors and continuance commitment. Implications of these findings are discussed.
主题分类 社會科學 > 經濟學
社會科學 > 管理學
参考文献
  1. 林純雯(2002).國民中學校長道德領導之研究.教育研究集刊,48(2),69-111.
    連結：
  2. 鄭伯壎,謝佩鴛,周麗芳(2002).校長領導作風、上下關係品質及教師角色外行爲：轉型式與家長式領導的效果.本土心理學研究,17,105-161.
    連結：
  3. Allen, N. J.,Meyer, J. P.(1990).The Measurement and Antecedents of Affective, Continuance, and Normative Commitment to the Organization.Journal of Occupational Psychology,63(1),1-18.
  4. Aronson, E.(2001).Integrating Leadership Styles and Ethical Perspectives.Canadian Journal of Administrative Sciences,18,244-256.
  5. Aryee, S.,Budhwar, P. S.,Chen , Z. X.(2002).Trust as a Mediator of the Relationship between Organizational Justice and Work Outcomes: Test of a Social Exchange Model.Journal of Organizational Behavior,23(3),267-282.
  6. Baron, R. M.,Kenny, D. A.(1986).The Moderator-mediator Distinction in Social Psychological Research: Conceptual, Strategic, and Statistical Considerations.Journal of Personality and Social Psychology,51,1173-1182.
  7. Brockner, J.,Siegel, P. A.,Daly, J. P.,Tyler, T.,Martin, C.(1997).When Trust Matters: The Moderating Effect of Outcome Favorability.Administrative Science Quarterly,42(3),558-583.
  8. Buchholz, R. A.,Rosenthal, S. B.(1998).Business Ethics: The Pragmatic Path Beyond Principles to Process.Hemel Hempstead:Prentice-Hall Inc.
  9. Burns, J. M.(1978).Leadership, Harper & Row.New York:
  10. Caldwell, C.,Clapham, S. E.(2003).Organizational Trustworthiness: An International Perspective.Journal of Business Ethics,47(4),349-364.
  11. Chen, Z. X.,Aryee, S.,Lee, C.(2005).Test of a Mediation Model of Perceived Organizational Support.Journal of Vocational Behavior,66(3),457-469.
  12. Ciulla, J. B.(2001).Carving Leaders from the Warped Wood of Humanity Canadian.Journal of Administrative Sciences,18(4),313-319.
  13. Cook, J.,Wall, T.(1980).New Work Attitude Measures of Trust, Organizational Commitment and Personal Need Non-fulfillment.Journal of Occupational Psychology,53(1),39-40.
  14. Copper, T. L.(1994).Handbook of Administrative Ethics.New York:M. Dekker.
  15. Coppola, David Lee,Ph.D.(1998).Moral Leadership: A Proposed Theory Illustrated by Select Catholic Secondary School Principals.AAT:Fordham University.
  16. Coyle-Shapiro,Jacqueline A-M,Morrow, P. C.,Richardson, R.,Dunn, S. R.(2002).Using Profit Sharing to Enhance Employee Attitudes: A Longitudinal Examination of the Effects on Trust and Commitment.Human Resource Management,41(4),423-440.
  17. Cunningham, W. G.,Cordeiro, P. A.(2000).Educational Administration: A Problem-based Approach.Boston:Allyn and Bacon.
  18. DeConinck, J. B.,Brock, B. A.(1993).The Influence of Real Estate Sales Manager`s Supervisory Behaviors on the Role Clarity and Job Satisfaction of Real Estate Salespeople.Journal of Applied Business Research,9(3),119-128.
  19. Ekvall, G.(1991).Change-centered Leaders: Empirical Evidence of a Third Dimension of Leadership.Leadership & Organization Development Journal,12(6),18-23.
  20. Elliott, K.,Hall, M.(1994).Organizational Commitment and Job Involvement: Applying Blau and Boal`s Typology to Purchasing Professionals.American Business Review,12(1),6-14.
  21. Gabarro, J. J.,Kotter, J. P.(2005).Managing Your Boss.Harvard Business Review,83(1),92-99.
  22. Gilligan, C.(1982).In a Different Voice: Psychological Theory and Women`s Development.Harvard University Press, M.A.:Cambridge.
  23. Goris, J. R.,Vaught, B. C.,Pettit Jr., J. D.(2003).Effects of Trust in Superiors and Influence of Superiors on the Association between Individual-job Congruence and Job Performance/satisfaction.Journal of Business and Psychology,17(3),327-343.
  24. Hair, J. F.,Anderson, R. E.,Tatham, R. L.,Black, W. C.(1998).Multivariate Data Analysis.New Jersey:Prentice-Hall.
  25. Hill, Charles W.L.,Jones, G. R.(1998).Strategy Management Theory.M.A.:Houghton Mifflin Company.
  26. Hitt, W. D.(1990).Ethics and Leadership: Putting Theory into Practices.Columbus:Battelle Memorial Institute.
  27. Hudson, J.(1997).Ethical Leadership: The Soul of Policy Making.Journal of School Leadership,7(5),506-520.
  28. Karr, A. R.(1999).Work Week: A Special News Report about Life on the Job--And Trends Taking Shape There.The Wall Street Journal,Jun(29),A1.
  29. Kidron, A.(1978).Work Values and Organizational Commitment.Academy of Management Journal,21(2),239-247.
  30. Kirkpatrick, S. A.,Locke, E. A.(1991).Leadership: Do Traits Matter?.The Executive,5(2),48-60.
  31. Kohlberg, L.(1984).The Psychology of Moral Development.S. F.:Harper and Row.
  32. Kouzes, J. M.,Posner, B. Z.(1992).Ethical Leaders: An Essay about being in Love.Journal of Business Ethics,11,479-484.
  33. Kouzes, J. M.,Posner, B. Z.(1990).The Credibility Factor: What Followers Expect from Their Leaders.Management Review,79(1),29-33.
  34. Lindell M.,Rosenqvist, G.(1992).Management Behavior Dimensions and Development Orientation.Leadership Quarterly,Winter,355-377.
  35. McNeese-Smith, D. K.,Nazarey, M.(2001).A Nursing Shortage: Building Organizational Commitment among Nurses /practitioner Application.Journal of Healthcare Management,46(3),173-187.
  36. Mcshane, Steven L.,Glinow, M. A. V.(2001).Organizational Behavior.New York:McGraw-Hill Inc..
  37. Morrhead, G.,Griffin, R. W.(2004).Organizational Behavior-Managing People and Organization.New York:Houghton Mifflin Company.
  38. Mowday, R. T.,Porter, L. W.,Steers, R. M.(1979).The Measurement of Organizational Commitment.Journal of Vocational Behavior,14,224-247.
  39. Owen, Charles Bryan, Ph.D.(2000).The Role of Narrative Ethics in the Formation of Religious and Moral Leadership in the Church.AAT:Vanderbilt University.
  40. Pate, J.,Martin, G.,Staines, H.(2000).Exploring the Relationship between Psychological Contracts and Organizational Change: A Process Model and Case Study Evidence.Strategic Change,9(8),481-493.
  41. Perry, R. W.(2004).The Relationship of Affective Organizational Commitment with Supervisory Trust.Review of Public Personnel Administration,24(2),133-148.
  42. Porter, L. W.,Steers, R. M.,Mowday, R. T.,Boulian, P. V.(1974).Organizational Commitment, Job Satisfaction, and Turnover among Psychiatric Technicians.Journal of Applied Psychology,59,603-609.
  43. Pratley, P.(1995).The Essence of Business Ethics.Hemel Hempstead:Prentice-Hill Inc..
  44. Rost, J. C.(1993).Leadership for the Twenty-first Century.Westport, CF:Praeger.
  45. Rousseau, D. M.,Sitkin, S. B.,Burt, R. S.,Camerer, C.(1998).Not so Different after all: A Cross-discipline View of Trust.The Academy of Management Review,23(3),393-404.
  46. Rowden, R. W.(2000).The Relationship between Charismatic Leadership Behaviors and Organizational Commitment.Leadership & Organization Development Journal,21(1/2),30-35.
  47. Schindler, P. L.,Thomas, C. C.(1993).The Structure of Interpersonal Trust in the Workplace.Psychological Reports,October,563-573.
  48. Scholarios, D.,Marks, A.(2004).Work-life Balance and the Software Worker.Human Resource Management Journal,14(2),54-74.
  49. Sergiovanni, T. J.(1992).Moral Leadership: Getting to the Heart of School Improvement.San Francisco:Jossey-Bass.
  50. Staw, B. M.(1977).Psychological Foundations of Organizational Behavior.Calif:Goodyear Pub Co.
  51. Stayer, R.(1989).Letters to Fortune.Fortune,July(31),269.
  52. Steers, R. M.(1977).Antecedents and Outcome of Organizational Commitment.Administrative Science Quarterly,22(1),46-56.
  53. Turner, N.,Barling, J.,Epitropaki, O.,Butcher, V.,Milner, C.(2002).Transformational Leadership and Moral Reasoning.Journal of Applied Psychology,87(2),304-31.
  54. Wagner, S. L.,Rush, M. C.(2000).Altruistic Organizational Citizenship Behavior: Context, Disposition, and Age.The Journal of Social Psychology,140(3),379-391.
  55. Weiss, J. W.(1994).Business Ethics: A Managerial Stakeholder Approach.Belmont:Wadsworth Publishing Company.
  56. Yukl, G.(2002).Leadership in Organization.N.J.:Prentice Hall Inc..
  57. Zaleznik, A.(1992).Managers and Leaders: Are they Different?.Harvard Business Review,70(2),126-135.
  58. Zand, D. E.(1997).The Leadership Triad: Knowledge, Trust, and Power.New York:Oxford Press.
  59. Zhu, W.,May, D. R.,Avolio, B. J.(2004).The Impact of Ethical Leadership Behavior on Employee Outcomes: The Roles of Psychological Empowerment and Authenticity.Journal of Leadership & Organizational Studies,11(1),16-26.
  60. Zikmund, W. G.(1997).Business Research Methods.Florida:The Dryden Press.
  61. 余坤東,徐木蘭(1998).企業經營者道德特質對企業倫理風格之影響研究.人文及社會科學集刊,10(3),399-419.
  62. 吳文傑(2004).國立台北大學企業管理學系.
  63. 吳成豐(1998).臺灣企業主管工作價值、決策型態及其與企業倫理的相關性之研究.人力資源學報,10,158-174.
  64. 吳成豐(2002).企業倫理的實踐.台北:前程企業管理有限公司.
  65. 吳成豐(1995).不同組織主管價值型態的差異及其決策時影響道德的考量因素之研究.臺大管理論叢,6(2),135-157.
  66. 吳明隆(2000).SPSS統計應用實務.台北:松崗電腦圖書.
  67. 周冠廷(2003).國立中山大學人力資源管理研究所.
  68. 林火旺(2001).倫理學.台北:五南圖書出版公司.
  69. 洪春吉(1999).臺灣地區中、美、日資企業主管之企業文化與企業倫理、領導行爲之實證比較.交大管理學報,19(1),87-123.
  70. 凌文輇(1991).基層軍事幹部有效領導行為之因素分析: 領導績效領導角色與領導行爲之關係.中華心理學刊,4,2-41.
  71. 張慧芳(1995).國立臺灣大學心理學研究所.
  72. 廖國鋒,王湧水,戴坤輝(2004).轉換型領導、交易型領導、組織自尊與工作滿足及組織承諾關聯性之研究--信任的中介效果.國防管理學報,25(2),1-16.
  73. 蔡進雄(2003).論校長如何展現倫理領導.人文及社會科學教學通訊,14(1),25-36.
  74. 蕭武桐(2000).企業倫理.台北:中華電視股份有限公司.
  75. 謝文全,林玉体（主編）(1998).跨世紀的教育演變.台北:文景出版社.
  76. 謝貴枝(2000).華人組織的家長式領導：研究前景.本土心理學研究,13,181-186.
被引用次数
  1. 陳秀玉、許順旺、張勻絜(2012)。國際觀光旅館主管組織變革認知、工作態度與工作績效之相關研究─以薪酬制度為干擾變項。運動休閒餐旅研究，7(2)，1-28。
  2. 廖紫柔、李文佑、巫沛倉(2016)。組織公平與主管承諾之結構模式研究─以信任與關係進行影響效果分析。管理資訊計算，5(1)，23-33。
  3. 莫茜淯、林麗雪(2010)。組織信任與智慧資本之關聯性─以高科技產業為例。明新學報，36(2)，143-158。
print cancel