工作特性與信任在領導風格對工作績效影響的干擾效果－以台灣投信產業為例

The Moderating Effects of Job Characteristics and Trust between the Influences of Leadership Style on Job Performance: An Example of Investment Trust Industry in Taiwan

林隆儀(Long-Yi Lin)；胡梅莉(May M. L. Hu)

領導風格 ； 工作特性 ； 信任 ； 工作績效 ； Leadership Style ； Job Characteristics ； Trust ； Job Performance

企業管理學報

82期（2009 / 09 / 01）

48 - 89

繁體中文

本研究旨在探討工作特性與信任在投信產業部門主管的領導風格對工作績效影響的干擾效果。根據投信公司的基金規模市場占有率，採用配額抽樣法分配樣本數，每一投信公司依分配之樣本數以便利抽樣法選取受訪者，以電子郵件問卷作為蒐集初級資料的工具，共發出問卷423份，回收有效問卷400份，有效問卷回收率為94.56%。採用迴歸分析與t檢定驗證研究假說。研究結果發現：(1)部門主管採用倡導型與關懷型領導風格對員工工作績效都有顯著的正向影響；(2)部門主管採用倡導型領導風格對員工工作績效的影響，大於採用關懷型領導風格對員工工作績效的影響；(3)多樣性與回饋性工作特性在部門主管領導風格對員工工作績效影響中，具有顯著的干擾效果；(4)正直在部門主管領導風格對員工工作績效影響中，具有顯著的干擾效果，而能力則沒有顯著的干擾效果。

The main purpose of this research is to investigate the moderating effects of job characteristics and trust between the influences of leadership style on job performance in the investment trust industry. Based on the mutual fund market share of companies in the investment trust industry, quota sampling method was adopted to determine the sample size. The questionnaire survey was conducted with the convenience sampling method, using electronic questionnaires to collect primary data. A total of 423 questionnaires were distributed and 400 effective questionnaires were collected, comprising the effective return rate of 94.56%. Regression analysis and t-test were used to test the hypotheses. The findings were as following: (1) both initiating structure and consideration leadership styles have significant positive effects on job performance; (2) the moderating effect of initiating structure leadership style is stronger than that of consideration leadership style; (3)job characteristics of variety and feedback have significant moderating effects between the influence of leadership style on job performance; (4) integrity has significant moderating effects between the influence of leadership style on job performance but ability does not have the same effect.

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