题名

台灣智慧型手機市場中品牌形象對於再購意願的影響-以HTC智慧型手機為例

并列篇名

The Influence of Brand Image on Repurchase Intentions in the Taiwan Smartphone Market -Taking HTC Smartphone as an Example

作者

陳筱華(Sheau-Hwa Chen);林至信(Chih-Hsin Lin)

关键词

智慧型手機 ; 品牌形象 ; 品牌態度 ; 知覺價值 ; 再購意願 ; Smartphone ; Brand image ; Brand attitude ; Perceived value ; Repurchase intention

期刊名称

企業管理學報

卷期/出版年月

110期(2016 / 09 / 01)

页次

27 - 45

内容语文

繁體中文

中文摘要

隨著時代的變遷,許多智慧型手機品牌廠商不斷地推出最新款的智慧型手機,不論是在功能性、記憶體容量,都不斷地改良而HTC智慧型手機如何在設計、美觀與使用者體驗上加以創新,進而打人全球的消費市場是HTC公司所要採取的重要策略。本研究針對台灣地區使用過HTC智慧型手機的使用者,以問卷調查法進行資料蒐集,實證結果顯示品牌形象對品牌態度之間具有因果關係,而且知覺價值在品牌形象與再購意願之間具有中介效果。

英文摘要

Nowadays, many smartphone brand manufacturers keep introducing new smart phones, of which the functionality and memory capacity are greatly improved. Accordingly, how to be innovative in design, aesthetics and user experience, and thereby put HTC back on top in the global consumer market is an important issue for this company. This study collects opinions from smart phone users of HTC and finds that there is causality between brand image and brand attitude, and perceived value has a mediating effect between brand image and repurchase intention.

主题分类 社會科學 > 經濟學
社會科學 > 管理學
参考文献
  1. 高端訓、方文昌(2012)。企業社會責任對消費者購買意願影響之研究─品牌依附及品牌形象之中介效果。企業管理學報,94(3),41-68。
    連結:
  2. 張玉琳(2013)。企業運動贊助對贊助績效影響之硏究:形象轉移中介角色、品牌熟悉度稀釋效果與一致性調節形中介角色之探討。企業管理學報,97(4),87-112。
    連結:
  3. 劉財龍(2012)。手機產業品牌形象之研究。大仁學報,40(5),75-99。
    連結:
  4. 鄧巧琍(2014)。DisplaySearch :全球智慧手機品牌排名因低價市場成長而有所改變。 線上檢索日期:2014 年 I2 月 02 日。取自:http://www.displaysearch.com.tw/news.php?id=506
  5. 鄭仁富、林素珠(2014)。智慧型行動裝置普及率近7成市場即將飽和!資策會FIND : 行動族群半年增加逾100萬人、全臺滑世代破1,432萬。財圑法人資訊工業策進會。 線上檢索日期:2014 年 12 月 29 日。取自 http://www.find.org.tw/market_info.aspx?n_ID=8303
  6. Aaker, D. A.(1996).Measuring brand equity across products and markets.California Management Review,38(3),103.
  7. Bettman, J. R.,Luce, M. F.,Payne, J. W.(1998).Constructive consumer choice processes.Journal of Consumer Research,25(3),187-217.
  8. Chang, E. C.,Tseng, Y. F.(2013).Research note: E-store image, perceived value and perceived risk.Journal of Business Research,66(7),864-870.
  9. Dhurup, M.(2014).Sport fans and athlete celebrity endorsers: Relationships between celebrity familiarity and endorser-brand fit with brand attitude and brand purchase intentions.African Journal for Physical Health Education, Recreation and Dance,20(4),1537-1550.
  10. Dodds, W. B.,Monroe, K. B.,Grewal, D.(1991).Effects of price, brand, and store information on buyersf product evaluations.Journal of Marketing Research,28(3),307-319.
  11. Fornell, C.,Larcker, D. F.(1981).Evaluating structural equation models with unobservable variables and measurement error.Journal of Marketing Research,18(1),39-50.
  12. Grewal, D.,Monroe, K. B.,Krishnan, R.(1998).The effects of price-comparison advertising on buyers' perceptions of acquisition value, transaction value, and behavioral intentions.Journal of Marketing,42(2),46-59.
  13. Hair, J. F.,Anderson, R. E.,Tatham, R. L.,William, C. Black(1998).Multivariate Data Analysis.New Jersey, NJ:Prentice-Hall Inc..
  14. Hsieh, M. H.,Pan, S. L.,Setiono, R.(2004).Product-, corporate-, and country-image dimensions and purchase behavior: A multicountry analysis.Journal of the Academy of Marketing Science,32(3),251-270.
  15. Kamins, M. A.,Marks, L. J.(1991).The perception of kosher as a third party certification claim in advertising for familiar and unfamiliar brands.Journal of the Academy of Marketing Science,19(3),177-185.
  16. Keller, K. L.(1993).Conceptualizing, measuring, and managing customer-based brand equity.Journal of Marketings,57(1),1-22.
  17. Kotler, P.(1997).Marketing Management: analysis, planning, implementation, and control.New Jersey, NJ:Prentice Hall Inc..
  18. Low, G. S.,Lamb Jr, C. W.(2000).The measurement and dimensionality of brand associations.Journal of Product & Brand Management,9(6),350-370.
  19. Mitchell, A. A.,Olson, J. C.(2000).Are product attribute beliefs the only mediator of advertising effects on brand attitude?.Advertising & Society Review,1(1),318-332.
  20. Mittal, V.,Ross, W. T.,Baldasare, P. M.(1998).The asymmetric impact of negative and positive attribute-level performance on overall satisfaction and repurchase intentions.Journal of Marketing,62(1),33-47.
  21. Najmi, M.,Atefi, Y.,Mirbagheri, S.(2012).Attitude toward brand: An integrative look at mediators and moderators.Academy of Marketing Studies Journal,16(1),111-133.
  22. Park, B. W.,Lee, K. C.(2011).Exploring the value of purchasing online game items.Computers in Human Behavior,27(6),2178-2185.
  23. Park, J.,Stoel, L.(2005).Effect of brand familiarity, experience and information on online apparel purchase.International Journal of Retail & Distribution Management,33(2),148-160.
  24. Percy, L.,Rossiter, J. R.(1992).A model of brand awareness and brand attitude advertising strategies.Psychology & Marketings,9(4),263-274.
  25. Romaniuk, J.,Sharp, B.(2003).Brand salience and customer defection in subscription markets.Journal of Marketing Management,19(1-2),25-44.
  26. Ryu, K.,Lee, H. R.,Gon Kim, W.(2012).The influence of the quality of the physical environment, food, and service on restaurant image, customer perceived value, customer satisfaction, and behavioral intentions.International Journal of Contemporary Hospitality Management,24(2),200-223.
  27. Schiffman, L. G.,Kanuk, L. L.(1994).Consumer Behavior.New Jersey, NJ:Prentice Hall Inc..
  28. Shimp, T. A.(1981).Attitude toward the ad as a mediator of consumer brand choice.Journal of Advertising,10(2),9-48.
  29. Spears, N.,Singh, S. N.(2004).Measuring attitude toward the brand and purchase intentions.Journal of Current Issues & Research in Advertising,26(2),53-66.
  30. Srivastava, M.,Kamdar, R. M.(2009).Brand image formation as a function of involvement and familiarity.Paradigm,13(1),84-90.
  31. Sweeney, J. C.,Soutar, G. N.(2001).Consumer perceived value: The development of a multiple item scale.Journal of Retailings,77(2),203-220.
  32. Sweldens, S.,Van Osselaer, S. M.,Janiszewski, C.(2010).Evaluative conditioning procedures and the resilience of conditioned brand attitudes.Journal of Consumer Research,37(3),473-489.
  33. Teas, R. K.,Agarwal, S.(2000).The effects of extrinsic product cues on consumers' perceptions of quality, sacrifice, and value.Journal of the Academy of Marketing Science,28(2),278-290.
  34. Yoffie, D. B.,Alcacer, J.,Kim, R.(2012).Harvard Business School Case.Boston, MA:Harvard Business School.
  35. Zeithaml, V. A.(1988).Consumer perceptions of price, quality, and value: a means-end model and synthesis of evidence.Journal of Marketing,52(3),2-22.
  36. 王傳中(2011)。碩士論文(碩士論文)。南台科技大學。
  37. 樊祖燁、劉芳梅、吳慈耘(2012)。企業形象、知覺價值和網站品質對旅遊網站忠誠度之影響。企業管理學報,103(4),63-89。
被引用次数
  1. 林燕瑩(2017)。品質不良事件對品牌形象、品牌信任、品牌權益與購買意願影響之研究。淡江大學管理科學學系碩士班學位論文。2017。1-64。