模糊語意整合運算法建立高中教師評鑑輔助系統

Appraisal Support System for High School Teacher Based on Fuzzy Linguistic Integrating Operation

10.6147/JHRM.2004.0403.04

鄭景俗(Ching-Hsue Cheng)；王佳文(Jia-Wen Wang)；蔡孟峰(Meng-Fong Tsai)；黃堃承(Kun-Cheng Huang)

教師評鑑 ； 模糊語意量表 ； 模糊排序 ； teacher appraisal ； Fuzzy linguistic questionnaire ； Fuzzy ranking

人力資源管理學報

4卷3期（2004 / 09 / 01）

73 - 89

繁體中文

台灣至今除了學年度終了時的成績考核外，很少舉行中小學教師的考核與評鑑。而成績考核的準則除了教育部89年修改通過實行的「公立學校教職員成績考核辦法」外，並無相關法令，而該辦法又太過抽象，如四條－款中的：「教法優良、進度適宜、成績卓著」、「訓輔工作得法，效果良好者」、「服務熱誠，對校務能切實配合者」等均相當抽象主觀，很難從中明確判斷出教師績效。 本文提出(1)以百分比填答之「模糊語意量表」，進行教育專家及高中職校長的專家問卷(2)模糊語意整合運算法來整合模糊語意量表問項，(3)教師評鑑模式。本文研究程序為：(1)由回收之專家問卷，取模糊值大於模糊中位數來萃取出評鑑教師的準則、次準則，建立教師評鑑表供學校行政主管實施評鑑。(2)請教評委員依教師評鑑表給予各準則的權重及依次準則進行教師評分。(3)回收教師評鑑表後，以模糊集方式表達，將各抽象的準則轉為量化的三角模糊數。(4)利用Lee and Li (1988)與Chen &Cheng (2002)的排序方法評鑑教師的優劣。實例驗證方面，以某高中教師評鑑為例，來驗證提出之模式與方法。為避免評鑑量表回收時換算複雜，將以PHP與MYSQL開發模糊語意評鑑輔助系統，以簡化演算程序，供學校行政主管作為教師評鑑之使用。

So far only a few of senior and junior high schools have evaluated the teacher appraisal from time to time, at the end of school-semester. Besides, there are no rules or laws for these school to follow, but only based on the ”The teacher appraisal ways of public school” proclaimed by Ministry of Education which were revised in 2000. The rules are too ambiguous to follow, such as the rules for ”excellent teaching method”, ”appropriate teaching schedule” and ”remarkable scholastic performance”. It is pretty hard to determine the quality and performance of these high school teachers. This paper uses ”Fuzzy linguistic questionnaire”, which interview the education experts and principals' opinions, to reconstruct and measure the performance of school teachers. After collecting the questionnaires, the linguistic representation will be converted into triangular fuzzy number (TFN) by fuzzy set and calculated its fuzzy mean and spread by Lee and Li (1988) and Chen & Cheng (2002) methods. For easy computation, we use PHP and MYSQL to develop a fuzzy linguistic evaluation support system.

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