M-learning與員工工作能力關係之研究：系統動態學之觀點

A Study of M-learning and Employee Competence: System Dynamics Perspective

10.6147/JHRM.2010.1002.02

翁興利(Seng-Lee Wong)；郭香蘭(Shiang-Lan Kuo)

行動學習 ； 系統動態學 ； 企業人力資源發展 ； 工作能力 ； 企業競爭優勢 ； M-learning Mobile learning ； system dynamics ； business human resource development ； competence ； business competitive advantage

人力資源管理學報

10卷2期（2010 / 06 / 01）

27 - 51

繁體中文

本研究是透過系統動態學的思考方式與建模過程，探討行動學習(M-learning; Mobile learning)與壽險公司員工工作能力的關係。首先運用ithink8.1.1軟體，建構系統動態模型，然後進行系統行爲分析與系統效度分析，最後運用行動學習的相關因子爲政策工具，進行政策設計與系統模擬。研究結果顯示：增加M-learning使用率與壽險公司員工工作能力的關係，呈現同向變動；提高M-learning分享比率與壽險公司員工工作能力的關係，呈現同向變動；提升善用時間管理比率與壽險公司員工工作能力的關係，呈現同向變動。

This research used system dynamic to explore M-learning and the employee competence of the life insurance company. First, making use of ithink8.1.1 software, constructing the system dynamic model, then carrying on the system behavior analysis and the system validity analysis, finally, making use of related factor of M-learning for the policy tool, carrying on the policy design and the system emulation. The results are as follows: The two variables of increasing the M-learning utilization rate and the employee competence of the life insurance company are moving toward the same direction. The two variables of raising the M-learning sharing rate and the employee competence of the life insurance company are moving toward the same direction. The two variables of raising the time management rate and the employee competence of the life insurance company are moving toward the same direction.

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