視訊面談與現場面談情況下面試官給予應徵者表現評價的比較：面試官調節焦點之干擾效果

Comparison Between Interviewers' Evaluation of Interviewee Performance in Face to Face and Video Interview Scenarios: The Moderating Effect of Interviewers' Regulatory Focus

10.6147/JHRM.202112_21(2).0003

羅新興(Hsin-Hsin Lo)；高婷鈺(Ting-Yu Kao)；羅景文(Ching-Wen Lo)

視訊面談 ； 現場面談 ； 調節焦點 ； 面談表現評價 ； video interview ； face to face interview ； regulatory focus ； evaluation of interviewee performance

人力資源管理學報

21卷2期（2021 / 12 / 01）

57 - 74

繁體中文

本研究目的在比較面試官在視訊面談與現場面談不同媒介下給予應徵者表現評價的差異性，同時比較促進焦點型與預防焦點型面試官給予應徵者表現評價的差異性，進一步分析面談媒介與面試官調節焦點類型對應徵者表現評價的交互作用。本研究採用模擬面談的受試者間類實驗設計，分析280位在職大學生及EMBA研究生的樣本資料獲得以下發現：首先，面試官在現場面談情況給予應徵者的表現評價高於視訊面談情況；其次，促進焦點型面試官給予應徵者表現評價高於預防焦點型面試官；最後，促進焦點型面試官在現場面談與視訊面談情況給予應徵者的表現評價無顯著差異，但是預防焦點型面試官在現場面談情況下給予應徵者的表現評價高於視訊面談情況。本研究討論研究發現在學術發展的價值以及在面談實務上的意義。

This study aimed to explore the differences between video and face to face interviews regarding the interviewer's evaluation on the interviewee's performance. Concurrently, promotion-focused and prevention-focused interviewers were compared in relation to their evaluation of interviewee performance to further analyze the interaction effect between interview medium and the interviewer's regulatory focus on his or her evaluation of an interviewee's performance. This study adopted a between-subject quasi experimental design and conducted interview simulations, in which researcher A role-played as the interviewee according to a script prepared in advance. Convenience sampling was performed to recruit participants among students with work experience from an EMBA program and a continuing education program at a university of science and technology in northern Taiwan. An analysis on 280 valid responses revealed the following results. The interviewers had higher evaluation of the interviewee performance in face to face interviews than in video interviews. Promotion-focused interviewers gave higher evaluation of the interviewee performance than did prevention-focused interviewers. Promotion-focused interviewers' evaluation of interviewee performance did not differ in the in-person and video interview scenarios. By contrasts, prevention-focused interviewers' evaluation of interviewee performance was higher in the in-person interview scenario than in the video interview scenario. The research findings contribute to academic development and provide practical implications in interview settings.

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