题名

學校行銷與組織績效關係之研究-以組織結構為干擾變項

并列篇名

A Study of Relationships between Marketing for Schools and Organizational Performance: Organizational Structure as Moderator

DOI

10.7044/NHCUE.200606.0025

作者

郭維哲(Wei-Zhe Guo)

关键词

學校行銷 ; 組織績效 ; 組織結構 ; marketing for school ; organizational performance ; organizational structure

期刊名称

新竹教育大學學報

卷期/出版年月

22期(2006 / 06 / 01)

页次

25 - 56

内容语文

繁體中文

中文摘要

在教育市場開放之後,學校經營上勢必要引入多元的競爭策略,為了提升經營績效,適時引進學校行銷的策略有其必要性與正當性。再則,從結構追隨策略而言,在探討學校行銷與組織績效的同時,組織結構卻有著不容忽視的影響力。因此,本研究從策略、結構與績效的角度,來說明學校行銷、組織結構與組織績效的關係,其目的主要在於探討學校行銷與組織績效的關係,並進一步以組織結構為干擾變項,探討其對兩者的干擾效果。透過問卷調查蒐集資料,並採用線性多元迴歸及階層式干擾迴歸分析,結果發現學校行銷對組織績效具有不錯的解釋力,有助於組織績效的提高,此外,組織結構對學校行銷與組織績效亦有干擾效果。最後針對重要結論,分析其在學校經營管理意涵並提出建議及未來研究之課題。

英文摘要

After opening the educational markets, in order to improve the organizational performance, there are their necessities and proper to introduce the marketing for schools in good time. Moreover, from the view of 'structure follows strategy', while probing into relationships between marketing for schools and organizational performance, organizational structure has influence power that can't be ignored. Therefore, this research was mainly focused on relationships between marketing for schools and organizational performance. Besides, organizational structure as a moderator is expected to have moderating effect to their relationships. The major findings from this research through questionnaire investigation include, marketing for schools have good explanation strength and enhance the organizational performance. Besides, organizational structure has interference effect to relationships between marketing for schools and organizational performance. Finally, according to the conceptual framework and research findings, it also draws upon some suggestions for the school management and academic implications for the future research.

主题分类 社會科學 > 教育學
参考文献
  1. 黃義良(2004)。博士論文(博士論文)。高雄,國立高雄師範大學教育研究所。
    連結:
  2. Bagozzi, R. P.,Y. Yi(1988).On the Evaluation for Structural Equation Models.Journal of the Academy of Marketing Science,16,74-94.
  3. Barnes, C.(1994).Practical marketing for schools.Oxford:Blackwell.
  4. Baumgartner, H.,C. Homburg(1996).Applications of Structural Equation Modeling in Marketing and Consumer Research: A Review.International Journal of Research in Marketing,13,139-161.
  5. Bell, L.,Rowley, A.(2002).The impact of educational policy on headship in primary schools in England, 1994-2001.Journal of Educational Administration,40(3),195-210.
  6. Burgleman, R.A.(1983).A process model of internal corporate venturing in the diversified major firm.Administrative Science Quarterly,28(2),223-244.
  7. Caldwell, B.(1994).Leading the transformation of Australia`s schools.Educational Management and Administration,22(2),76-84.
  8. Caldwell, B.(1996).International perspectives on the iImpact of school-based management.Journal of Primary Education,5(2),1-9.
  9. Chaganti, R.,Damanpour, F.(1991).Institutional ownership, capital structure, and firm perform.Strategic Management Journal,12,479-491.
  10. Chakravarthy, B. S.(1982).Adaptation: a promising metaphor for strategic management.Acamedy of Management Review,7,35-44.
  11. Champion, D. J.(1975).The sociology of organization.New York:Mcgraw-Hill.
  12. Chandler, D.(1962).Strategy and structure.Mass:M. I. T..
  13. Cheng, Y. C.(1996).School effectiveness and school-based management: A mechanism for development.London:Falmer Press.
  14. Child, J.(1972).Organization structure environment and performance: The role of strategic choice.Sociology,6,1-22.
  15. David, J. L.(1996).Site-based management: Make it work.Educational Leadership,53(5),4-9.
  16. Davis, B.,Ellison, L.(1997).Strategic marketing for schools.London:Pitman.
  17. Doll W. J.,Raghunathan T.S.,Lim J.S.,Y. P. Gupta(1995).A Confirmatory Factor Analysis of the User Information Satisfaction Instrument.Information Systems Research,6(2),177-189.
  18. Eismann, D. A.(1985).An assessment of a model of educational and organizational effects.Dissertation Abstracts International,46(2),309-310.
  19. Ettlie, J. E.,Bridges, W. P.,O`keefe, R. T.(1984).Organization strategy and structural differences for radical versus incremental innovation.Management Science,30(6),683-695.
  20. Etzioni, A.(1964).Modern organizations.N.J.:Prentice-Hall.
  21. Evans, I.(1995).Marketing for Schools.London:Cassell.
  22. Farrell, F.(2001).Postmodernism and educational marketing.Educational Management and Administration,29(2),169-179.
  23. Fornell, C.,D. F. Larcker(1981).Evaluating Structural Equation Models with Unobservableand Measurement Errors.Journal of Marketing Research,18,39-50.
  24. Foskett, N.(1998).Schools and marketization.Educational Management and Administration,26(2),197-210.
  25. Foskett, N.,Bush, T.,Bell, L. (Eds.)(2002).The Principles and Practice of Educational Management.London:Paul Chapman.
  26. Gibson, J. L.,Ivancevich, J. M.,Donnelly, J. H.(1970).Organizations: Behavior, structure, and processes.Dallas, Taxas:Business Publications, Inc.
  27. Goh, M.,Lau, G. T.,Neo, L.(1999).Strategic role and contribution of purchasing in Singapore: A survey of CEOs.Journal of Supply Chain Management,35,12-22.
  28. Gronroos, C.(1984).From marketing mix to relationship marketing towards paradigm shift in marketing.Management Decision,32(2),4-22.
  29. Gross, E.(1967).The definition of organizational goal.British Journal of Sociology,20,287-291.
  30. Hage, J.,Aiken, M.(1970).Social change in complexorganizations.New York:Random House.
  31. Hage, J.,Aiken, M.(1967).Relationship of centralization to other structural properties.Administrative Science Quarterly,12,72-92.
  32. Hair, J. F.,R. E. Anderson,R. L. Tatham,W. C. Black(1998).Multivariate Data Analysis.New York:Macmillan.
  33. Hammon, V.(1995).Developing a marketing strategy for an early childhood education program in Hawaii.FL:Nova University, College of education.
  34. Hekmat, F.,Heischmidt, K. A.(1993).Application of program life cycle concept for fund raising strategies in higher education.Journal of Marketing for Higher Education,4(2),121-126.
  35. Hrebiniak, L. G.(1974).Effects of job level and participation on employee attitudes and perceptions of influence.Academy of Management Journal,17,649-662.
  36. James, C.,Phillips, P.(1995).The practice of educational marketing in schools.Educational Management and Administration,23(2),75-88.
  37. Jöreskog, K. G.,D. Sörbom(1992).LISREL 8: User`s Reference Guide.Chicago:Scientific Software International, Inc.
  38. Kast, F. E.,Rosenzweig, J. E.(1985).Organization and management: A systems and contingency approach.N.Y.:McGraw-Hill, Inc.
  39. Kotler, P.,Fox, K.(1995).Strategic marketing for educational institutions.New York:Prentice-Hall.
  40. Levin, B.(2001).Reforming education: From origins to outcomes.London:Routledge.
  41. Litten, L. H.(1990).Marketing for higher education.Journal of Higher Educational,51(1),40-58.
  42. Lumby, J.,Foskett, N. (Eds)(1990).Managing External Relations in Schools and Colleges.London:Paul Chapman.
  43. Lusch, R. F.,Brown, J. R.(1996).Interdependency, contracting and relational behavior in marketing channels.Journal of Marketing,60,19-38.
  44. Marsh, H. W.,D. Hocevar(1985).Application of Confirmatory Factor Analysis to the Study of Self-Concept: First and Higher Order Factor Models and Their Invariance Across Groups.Psychological Bulletin,97(3),562-582.
  45. Miller, D.(1988).Relating Porter`s business strategies to environment and structure: Analysis and performance implications.Academy of Management Journal,31,280-308.
  46. Miller, D.,P. Friesen(1986).Porter`s generic strategies and performance: An empirical examination with American data.Organization Studies,7,255-261.
  47. Moenaert, R. K.,Deschoolmeester, D.(1990).Organizational strategy and resource allocation for technological turnaround.Rand D Management,20(4),291-304.
  48. Mohr, Fisher,Nevin J.(1996).Collaborative communication in interfirm relationships: Moderating effects of integration and control.Journal of Marketing,12,61-74.
  49. Morgan, R. M.,Hunt, S. D.(1994).The commitment- trust theory of relationship marketing.Journal of Marketing,58,20-38.
  50. Murphy, J.(1991).Restructuring schools.London:Cassell.
  51. Murphy, J.,Adams, J. E.(1998).Reforming America`s schools 1980-2000.Journal Educational Administration,36(5),426-444.
  52. Murphy, T.,Beck, L. G.(1995).School-based management as school reform.California:Corwin Press.
  53. Oplatka, I.(2002).The emergence of educational marketing: Lessons from the experiences of Israeli principals.Comparative Education Review,46(2),211-233.
  54. Oplatka, I.,Hemsley-Brown, J.,Foskett, N. H.(2004).The research on school marketing: Current issues and future directions.Journal of Educational Administration,42(3),375-400.
  55. Parsons, T.(1960).Structure and process in modern societies.N.Y.:Free Press.
  56. Payne, R. L.,Mansfield, R.(1976).Relationships of perceptions of organizational climate to organizational structure, context, and hierarchical position.Administrative Science Quarterly,21,515-526.
  57. Pierce, J.,Delbecq, A. L.(1977).Organization structure, individual attitudes and innovation.Academy of management Review,2,26-37.
  58. Powell, R.G.(1997).Modeling Takeover Likelihood.Journal of Business Finance and Accounting,24,1009-1030.
  59. Pugh, D. S.,Hickson, D. J.,Hinings, C. R.,Turner, C.(1968).Dimensions of organizational structure.Administrative Science Quarterly,13,65-105.
  60. Robbins, S. P.(2003).Organizational behavior.New Jersey:Prentice-Mall.
  61. Silver, P. F.(1983).Educational administration: Theoretical perspectives on practice and research.N.Y.:Harper and Row.
  62. Simon, H. A.(1976).Administrative behavior: A study of decision-making process in administrative organization.N.Y.:The Free Press.
  63. Steers, R. M.(1977).Antecedents and outcomes of organization commitment.Administrative science quarterly,22,46-56.
  64. NCREL`s Policy Briefs
  65. Thompson, J. D.(1967).Organizations in action.New York:McGraw-Hall.
  66. Yuchtman, E.,Seashore, S. E.(1967).A system resource approach to organizational effectiveness.American Sociological Review,32,891-903.
  67. 吳秉恩(1993)。組織行爲學。台北:華泰出版社。
  68. 李經遠(1991)。臺灣大企業組織結構三構面間之相關性。交大管理學報,12(1),79-100。
  69. 范熾文(2001)。博士論文(博士論文)。臺北,國立台灣師範大學教育學系。
  70. 袁世珮、游琇雯譯、K. Albrecht、R. Zemke著(2002)。服務經濟大時代:強化全球競爭優勢的顧客服務管理。臺北:麥格羅希爾。
  71. 湯堯(2001)。學校經營管理策略:大學經費分配、募款與行銷。臺北:五南。
  72. 詹雅玲(2002)。碩士論文(碩士論文)。基隆,國立海洋大學航運管理學系。
  73. 蓋浙生(2002)。教育經營與管理。台北市:師大書苑。
  74. 潘勝豪(2002)。碩士論文(碩士論文)。雲林,國立雲林科技大學企業管理學系。
被引用次数
  1. 陳惠文(2011)。國中關係行銷策略對家長滿意度之影響─品牌形象的干擾效應。學校行政,73,103-124。
  2. 陳玉娟(2014)。幼兒園內部行銷評估指標建構之研究。臺中教育大學學報:教育類,28(2),49-68。
  3. 黃靖文、張韶蘭(2016)。以價值共創觀點探討互動行銷與學校效能關係之研究。行銷評論,13(4),451-475。
  4. 盧龍泉、洪大翔、何雍慶(2009)。高等教育選校行爲模式建構之探討。管理實務與理論研究,3(1),116-135。
  5. 張惠雯、林俊彥(2010)。我國高等技職校院行銷管理模式之建構。學校行政,65,1-15。
  6. (2010)。高等教育學生選校決策模式建構之實證研究。教育政策論壇,13(1),1-43。
  7. (2016)。國民小學創新經營與學校效能關係之探討-學校行銷之調節效果。教育研究學報,50(1),43-66。