台灣高科技廠商建立知識管理循環之研究

The Research of Building Knowledge Management Recycle in Taiwan's High-Tech Firms

10.6378/JTM.200809.0032

陳海鳴(Hai-Ming Chen)；李允中(Yun-Chung Lee)

知識管理 ； 知識管理循環 ； 知識產業化 ； 產業知識化 ； Knowledge Management ； Knowledge Management Recycle ； Knowledge Industrialize ； Industry Intellectualize

科技管理學刊

13卷3期（2008 / 09 / 01）

32 - 59

繁體中文

全球許多勞力密集產業甚至高科技產業皆至中國市場發展，台灣廠商亦不例外，本研究嘗試不以複雜的理論，來建立高科技產業赴大陸投資之台商應用知識管理獲得之經驗回饋給母國廠商之循環架構；本文依據國內外學者的理論及相關文獻，加上個案產業之特性，挑選四家在大陸設廠的高科技公司，進行深度訪談，並將訪談內容進行比對分析做成九項命題，結果發現：一、台商至大陸的投資活動須要智慧資本的形塑，利用智慧財產之加值活動創造利潤，落實公平的數位學習教育訓練與人才本土化制度，更能提升企業的營運績效。二、生產成本不再是台商海外佈局唯一的考量因素，研發能力與品牌等將成為企業的核心價值。三、國際化不等同於大陸化，台商赴大陸投資時不能只侷限於大陸市場，須與母公司和其他公司建立完善的網絡體系，方能進可攻、退可守。四、善用資訊科技可降低成本、提高銷售度和競爭力等。五、完善的知識管理是「知識產業化」與「產業知識化」不斷循環的結果。

Not only the labor-intensive industry but the high-tech industry all over the world has been expanded in the China market, without the exception of Taiwan's enterprises. In this research, we attempt to build a framework of returning for High-tech companies without complicated theory, which have accumulated experience in the KM from the feedback of their branches in China. Based on related theories and papers and considering with the characteristics of the industry, we conducted in-depth interviews with four high-tech companies which have factories in China. In the compare analysis of the content, we found: 1. The success of investment activities in China must base on Intellectual Capital and by using value-added Intellectual Property we can create our revenue. Besides, fulfilling the system of fair digital educational training and utilizing talents localization strategy can promote business performance. 2. Cost is not the only reason Taiwan corporations choose to develop in the overseas, R&D and brand will be the core value of the enterprises. 3. Internationalization doesn't equal to develop in China. Investment in China can't be confined to the China market and it relies on the integrated networks among domestic company and other companies. Remember not to fight alone, so you can attack when you want go further and defend when you quit. 4. Information technology of Using can reduce cost, increase sales and competitiveness. 5. The well-established KM circle denotes continuous improvement by repeating the basic cycle of Knowledge industrialize and Industry Intellectualize.

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