英文摘要
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As Taiwan's professional baseball players' contracts hit record highs, the labor disputes that accompany business opportunities also bring risks to players. Sports agents play a role in supporting athletes, helping them handle career planning and off-field matters. Surviving and growing within the limited market for professional sports in Taiwan is the central issue facing Taiwan's baseball agents. A business model can help an enterprise or organization create revenue, and also help emerging industries identify their distinctive and innovative position with respect to competitors. Therefore, the purpose of this study is to understand the business model for Taiwan's baseball agents and provide suggestions for the development of the industry. Using an interview outline based on the business model canvas, this study conducted semi-structured, in-depth interviews with six sports agents who had contracts with baseball players, and employed thematic analysis to examine the data. Results indicate that: career planning and bridge-building through communication constitute the industry's primary value propositions; agents contact the players who are target clients through coaches, school team personnel, and other players, then maintain a warm interpersonal relationship with their clients; key resources are contacts, networking, and domain expertise; key activities are caring for players and negotiating contracts; key partners assist players with them; and the source of revenue streams is commissions earned through signing bonuses, advertisements, and attendance at player events. This article concludes that: (1) Taiwan's baseball agents must develop multiple incomes to survive; (2) agents must be familiar with tax laws to reap the benefits of tax allocation; and (3) development of a comprehensive competency test can help the industry provide better services.
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