题名

從樂齡族群觀點探討南屯老街之魅力因子

并列篇名

The Attractive Factors of Nantun Old Street from the Viewpoints of the Elderly

DOI

10.30105/JDS.201812_21(2).0001

作者

柯耀宗(Yao-Tsung Ko);陳明石(Ming-Shih Chen)

关键词

街區規劃 ; 遊客 ; 街道型式 ; 觀光魅力 ; 樂齡族群 ; Street Layout ; Pedestrian ; Street Type ; Tourism Charm ; The Elderly

期刊名称

設計學研究

卷期/出版年月

21卷2期(2018 / 12 / 01)

页次

1 - 22

内容语文

繁體中文

中文摘要

近年來台灣社會高齡人口快速增長,加上旅遊觀光產業的大幅發展,樂齡族群的觀光需求日益受到重視。而一般遊客可以藉由徒步來真實體驗觀光街區的地方文化,同時不同的街區規劃設計也會影響遊客的觀光行為,因此一個好的觀光街區不應只是應用一些硬體設施來吸引遊客,同時更應該利用整體規劃來有效地傳遞地方文化特色給遊客。故本研究試圖以樂齡族群的角度來探討老街觀光街區空間的魅力吸引因素。研究結果可作為同性質中小型街區未來發展觀光產業之參考依據。本文是以具有悠久歷史傳統的台中南屯老街為研究場域,首先是以基礎實態調查了解街道特性、街道家具,其次再對樂齡族群的遊歷過程進行觀察並以實際問卷釐清該地區的魅力要素為何?最後運用Kano二維品質要素分析及重要性績效分析法(Importance-Performance Analysis; IPA)來了解從樂齡族群觀點看老街街區觀光魅力及經營決策要素為何?最終研究結果建議如下:(1)整體規劃要注意步行安全性以及停車便利性;(2)步行空間需要考量高齡者及身障者使用,人行道鋪裝要平坦寬敞,清除障礙物及解決高度差問題;(3)需種植行道樹、花圃、植栽及設置具當地特色的街具;(4)出入口應設置獨特的公共藝術,讓藝術氣息和環境綠化成為迷人的街區景觀。

英文摘要

The population of the elderly is increasing in recent years in Taiwan. The need of the elderly' tourism is emphasized along with the tourism industry is developing widely. Tourists can truly experience local features of sights by walk, and have different behavior according to various street layouts of the areas. In order to present a pleasant entertainment environment, street layouts need to combine local characteristics with convenience. A well-designed street layout not only facilitates interaction between tourists and environment but also promotes local culture and distinctive tourism effectively. This study attempts to discuss the attractive factors of the Old Street from the viewpoints of the elderly. The results can provide the homogeneous streets a reference in the future. The Nantun old street is taken as the research field in this study. Firstly, the characteristics of the street and the street furniture are realized by the investigation of the basic reality. Secondly, the processes of the tourism experience of the elderly are observed and the attractive factors of the area are cleared by the questionnaire. Finally, the Kano Model and the IPA method are adopted to understand the attractive factors of the Old Street and the factors of decisions. Finally, the suggestions are followings: (1) The whole plan must care the pedestrian's safety and the convenience of parking. (2) The walking space must consider the usage of the elderly and the disabled. The sidewalk must be plated, clean the barriers and resolve the problem of the height level. (3) Plant the shade tree, flowers, plants and the street furniture with the local characteristics. (4) Build the entry public art. The unique art atmosphere and green environment make the street charming.

主题分类 人文學 > 藝術
参考文献
  1. 江彥政、翁珮怡(2012)。多走路多健康:步行環境與居民健康之關係。戶外遊憩研究,25(4),25-50。
    連結:
  2. 李志仁、宋同正、蔡登傳(2012)。服務場域與品質知覺之關聯性:以主題餐廳為例。設計學報,17(4),1-20。
    連結:
  3. 許義忠(2002)。遊客對參加冒險旅遊的之動機與滿意度之研究─以秀姑巒溪泛舟為例。觀光研究學報,8(2),115-130。
    連結:
  4. 鄧維兆、李友錚(2006)。台北市立美術館關鍵觀眾服務品質屬性之確認:Kano 模式之應用。博物館學季刊,20(4),27-45。
    連結:
  5. Alegre, J.,Garau, J.(2011).The factor structure of tourist satisfaction at sun and sand destinations.Journal of Travel Research,50(1),78-86.
  6. Allan, B. J.(1995).Great Streets.Cambridge:MIT Press.
  7. Anne, M.,Moritz, P.(2012).Urban Code.Cambridge:MIT Press.
  8. Deng, W.(2007).Using a revised importance-performance analysis approach: The case of the Taiwanese hot spring tourism.Tourism Management,28(5),1274-1284.
  9. Erto, P.,Vanacore, A.(2002).A probabilistic approach to measure hotel service quality.Total Quality Management,13(2),165-174.
  10. Fuchs, M.,Weiermair, K.(2003).New perspectives of satisfaction research in tourism destinations.Tourism Review,58(3),6-14.
  11. Fuchs, M.,Weiermair, K.(2004).Destination benchmarking: An indicator system potential for exploring guest satisfaction.Journal of Travel Research,43,212-225.
  12. Füller, J.,Matzler, K.,Faullant, R.(2006).Asymmetric effects in customer satisfaction.Annals of Tourism Research,33(4),1159-1163.
  13. Garvin, D. A.(1987).Competing on the eight dimensions of quality.Harvard Business Review,65(6),101-109.
  14. Gehl, J.,Gemzoe, L.(2004).Public Spaces, Public Life.Copenhagen, Denmark:The Danish Architectural Press.
  15. Högström, C.,Rosner, M.,Gustafsson, A.(2010).How to create attractive and unique customer experiences: An application of Kano's theory of attractive quality to recreational tourism.Marketing Intelligence & Planning,28(4),385-402.
  16. Hollenhorest, S.,Olson, D.,Fortney, R.(1992).Use of importance- performance analysis to evaluate state park cabins: The case of the West Virginia State Park system.Journal of Park and Recreation Administration,10(1),1-11.
  17. Huang, L.,Tsai, T. H.(2003).The study of senior traveler behavior in Taiwan.Tourism Management,24,561-574.
  18. Kaiser, H. F.(1974).An index of factorial simplicity.Psychometrika,39(1),31-36.
  19. Kano, N.,Seraku, N.,Takahashi, F.,Tsuji, S.(1984).Attractive quality and must-be quality.Journal of the Japanese Society for Quality Control,14(2),39-48.
  20. Lederer, A. L.,Sethi, V.(1991).Critical dimensions of strategic information systems planning.Decision Sciences,22(1),104-119.
  21. Louise, H.,Carter, R. W.,Wei, S.,Ruys, H.(2002).Profiling the senior travelers: An Australian perspective.Journal of Travel Research,1(41),23-37.
  22. Martilla, J. A.,James, J. C.(1977).Importance-performance analysis.Journal of Marketing,41(1),77-79.
  23. Matzler, K.,Sauerwein, E.(2002).The factor structure of customer satisfaction: An empirical test of the importance-grid and the penalty-reward-contrast analysis.International Journal of Service Industry Management,13(4),314-332.
  24. Matzler, K.,Sauerwein, E.,Heischmidt, K.(2003).Importance-performance analysis revisited: The role of the factor structure of customer satisfaction.The Service Industries Journal,23(2),112-129.
  25. Pawitra, T. A.,Tan, K. C.(2003).Tourist satisfaction in Singapore - A perspective from Indonesian tourists.Managing Service Quality,13(5),399-411.
  26. Shoemaker, S.(1989).Segmentation of the senior pleasure travel market.Journal of Travel Research,27(3),14-21.
  27. Sugiyama, T.,Leslie, E.,Giles-Corti, B.,Owen, N.(2008).Associations of neighborhood greenness with physical and mental health: Do walking, social coherence and local social interaction explain the relationships?.Journal of Epidemiology and Community Health,62,19-32.
  28. Tan, K. C.,Pawitra, T. A.(2001).Integrating SERVQUAL and Kano's model into QFD for service excellence development.Managing Service Quality,11(6),418-430.
  29. Tontini, G.,Silveira, A.(2005).Identification of critical attributes of success in products and services: An alternative to importance-performance analysis.Proceedings of the 2005 BALAS Annual Conference
  30. Zacharias, J.(2001).Pedestrian behavior and perception in urban walking environments.Journal of Planning Literature,16(1),3-18.
  31. 王敏順(1988)。人造環境對使用者行為影響研究方法之探討。建築學報,29,115-132。
  32. 王凱弘(2014)。南華大學文化創意事業管理學系。
  33. 交通部觀光局(2017),〈台灣旅遊觀光統計資料〉,網址:http://admin.taiwan.net.tw/public/public.aspx?no=315 (上網日期: May 10, 2017)
  34. 危芷芬譯、Mcandrew, F. T.(1995)。環境心理學。台北:五南出版社。
  35. 呂耀中(2008),〈土溝農村藝術歷程―六年的藝術改造之路〉,網址:http:// www.ncafroc.org.tw(上網日期: March 23, 2017)
  36. 林佳蓉(2000)。老人的休閒參與對休閒滿意和生活滿意之影響。大專體育學刊,51,156-162。
  37. 昝世偉(2005)。碩士論文(碩士論文)。中國文化大學觀光休閒事業管理研究所。
  38. 陳正旻(2013)。朝陽科技大學企業管理系研究所。
  39. 陳慶源(1987)。東海大學建築研究所。
  40. 曾旭正(2009)。從他者空間到咱的所在─反思公共空間的生產理論。2009 文化研究會議暨第八屆文化研究學會年會,台北:
  41. 曾詩馨(2011)。碩士論文(碩士論文)。國立高雄應用科技大學觀光與餐旅管理研究所。
  42. 黃文珊譯、王絢鵬譯、廖慧怡譯、Allen, B. J.(2006)。城市大街─景觀街道設計模式與原則。台北:地景企業股份有限公司。
  43. 黃俊豪(2008)。碩士論文(碩士論文)。國立臺南藝術大學建築藝術研究所。
  44. 楊子葆(2005)。街道家具與城市美學。台北:藝術家出版社。
  45. 劉慧民、王大慶、車艷雙、張超、鄭洋、鄒春蕾、王宏燕、車代弟(2008)。哈爾濱市街道綠化的生態效應。生態學雜誌,27(6),894-902。
被引用次数
  1. (2023)。從重要性績效分析(IPA)模式探討虎尾鎮地區行銷觀光魅力因子。造園景觀學報,26(3),16-32。