参考文献
|
-
江彥政、翁珮怡(2012)。多走路多健康:步行環境與居民健康之關係。戶外遊憩研究,25(4),25-50。
連結:
-
李志仁、宋同正、蔡登傳(2012)。服務場域與品質知覺之關聯性:以主題餐廳為例。設計學報,17(4),1-20。
連結:
-
許義忠(2002)。遊客對參加冒險旅遊的之動機與滿意度之研究─以秀姑巒溪泛舟為例。觀光研究學報,8(2),115-130。
連結:
-
鄧維兆、李友錚(2006)。台北市立美術館關鍵觀眾服務品質屬性之確認:Kano 模式之應用。博物館學季刊,20(4),27-45。
連結:
-
Alegre, J.,Garau, J.(2011).The factor structure of tourist satisfaction at sun and sand destinations.Journal of Travel Research,50(1),78-86.
-
Allan, B. J.(1995).Great Streets.Cambridge:MIT Press.
-
Anne, M.,Moritz, P.(2012).Urban Code.Cambridge:MIT Press.
-
Deng, W.(2007).Using a revised importance-performance analysis approach: The case of the Taiwanese hot spring tourism.Tourism Management,28(5),1274-1284.
-
Erto, P.,Vanacore, A.(2002).A probabilistic approach to measure hotel service quality.Total Quality Management,13(2),165-174.
-
Fuchs, M.,Weiermair, K.(2003).New perspectives of satisfaction research in tourism destinations.Tourism Review,58(3),6-14.
-
Fuchs, M.,Weiermair, K.(2004).Destination benchmarking: An indicator system potential for exploring guest satisfaction.Journal of Travel Research,43,212-225.
-
Füller, J.,Matzler, K.,Faullant, R.(2006).Asymmetric effects in customer satisfaction.Annals of Tourism Research,33(4),1159-1163.
-
Garvin, D. A.(1987).Competing on the eight dimensions of quality.Harvard Business Review,65(6),101-109.
-
Gehl, J.,Gemzoe, L.(2004).Public Spaces, Public Life.Copenhagen, Denmark:The Danish Architectural Press.
-
Högström, C.,Rosner, M.,Gustafsson, A.(2010).How to create attractive and unique customer experiences: An application of Kano's theory of attractive quality to recreational tourism.Marketing Intelligence & Planning,28(4),385-402.
-
Hollenhorest, S.,Olson, D.,Fortney, R.(1992).Use of importance- performance analysis to evaluate state park cabins: The case of the West Virginia State Park system.Journal of Park and Recreation Administration,10(1),1-11.
-
Huang, L.,Tsai, T. H.(2003).The study of senior traveler behavior in Taiwan.Tourism Management,24,561-574.
-
Kaiser, H. F.(1974).An index of factorial simplicity.Psychometrika,39(1),31-36.
-
Kano, N.,Seraku, N.,Takahashi, F.,Tsuji, S.(1984).Attractive quality and must-be quality.Journal of the Japanese Society for Quality Control,14(2),39-48.
-
Lederer, A. L.,Sethi, V.(1991).Critical dimensions of strategic information systems planning.Decision Sciences,22(1),104-119.
-
Louise, H.,Carter, R. W.,Wei, S.,Ruys, H.(2002).Profiling the senior travelers: An Australian perspective.Journal of Travel Research,1(41),23-37.
-
Martilla, J. A.,James, J. C.(1977).Importance-performance analysis.Journal of Marketing,41(1),77-79.
-
Matzler, K.,Sauerwein, E.(2002).The factor structure of customer satisfaction: An empirical test of the importance-grid and the penalty-reward-contrast analysis.International Journal of Service Industry Management,13(4),314-332.
-
Matzler, K.,Sauerwein, E.,Heischmidt, K.(2003).Importance-performance analysis revisited: The role of the factor structure of customer satisfaction.The Service Industries Journal,23(2),112-129.
-
Pawitra, T. A.,Tan, K. C.(2003).Tourist satisfaction in Singapore - A perspective from Indonesian tourists.Managing Service Quality,13(5),399-411.
-
Shoemaker, S.(1989).Segmentation of the senior pleasure travel market.Journal of Travel Research,27(3),14-21.
-
Sugiyama, T.,Leslie, E.,Giles-Corti, B.,Owen, N.(2008).Associations of neighborhood greenness with physical and mental health: Do walking, social coherence and local social interaction explain the relationships?.Journal of Epidemiology and Community Health,62,19-32.
-
Tan, K. C.,Pawitra, T. A.(2001).Integrating SERVQUAL and Kano's model into QFD for service excellence development.Managing Service Quality,11(6),418-430.
-
Tontini, G.,Silveira, A.(2005).Identification of critical attributes of success in products and services: An alternative to importance-performance analysis.Proceedings of the 2005 BALAS Annual Conference
-
Zacharias, J.(2001).Pedestrian behavior and perception in urban walking environments.Journal of Planning Literature,16(1),3-18.
-
王敏順(1988)。人造環境對使用者行為影響研究方法之探討。建築學報,29,115-132。
-
王凱弘(2014)。南華大學文化創意事業管理學系。
-
交通部觀光局(2017),〈台灣旅遊觀光統計資料〉,網址:http://admin.taiwan.net.tw/public/public.aspx?no=315 (上網日期: May 10, 2017)
-
危芷芬譯、Mcandrew, F. T.(1995)。環境心理學。台北:五南出版社。
-
呂耀中(2008),〈土溝農村藝術歷程―六年的藝術改造之路〉,網址:http:// www.ncafroc.org.tw(上網日期: March 23, 2017)
-
林佳蓉(2000)。老人的休閒參與對休閒滿意和生活滿意之影響。大專體育學刊,51,156-162。
-
昝世偉(2005)。碩士論文(碩士論文)。中國文化大學觀光休閒事業管理研究所。
-
陳正旻(2013)。朝陽科技大學企業管理系研究所。
-
陳慶源(1987)。東海大學建築研究所。
-
曾旭正(2009)。從他者空間到咱的所在─反思公共空間的生產理論。2009 文化研究會議暨第八屆文化研究學會年會,台北:
-
曾詩馨(2011)。碩士論文(碩士論文)。國立高雄應用科技大學觀光與餐旅管理研究所。
-
黃文珊譯、王絢鵬譯、廖慧怡譯、Allen, B. J.(2006)。城市大街─景觀街道設計模式與原則。台北:地景企業股份有限公司。
-
黃俊豪(2008)。碩士論文(碩士論文)。國立臺南藝術大學建築藝術研究所。
-
楊子葆(2005)。街道家具與城市美學。台北:藝術家出版社。
-
劉慧民、王大慶、車艷雙、張超、鄭洋、鄒春蕾、王宏燕、車代弟(2008)。哈爾濱市街道綠化的生態效應。生態學雜誌,27(6),894-902。
|