歷史學者檔案資訊需求與使用行為之研究

A Study of the Archival Information Needs and Use Behavior of Historians

10.6182/jlis.2013.11(2).077

林巧敏(Chiao-Min Lin)

檔案使用研究 ； 使用者意見調查 ； 資訊需求 ； Archival Use Study ； Users Survey ； Information Needs

圖書資訊學刊

11卷2期（2013 / 12 / 01）

77 - 116

繁體中文;英文

本研究試圖瞭解檔案館主要使用對象的歷史學者，使用檔案之資訊需求及其使用檔案資料的情形。研究採問卷調查與深度訪談方式，以國內歷史學相關系所專任教師為問卷對象，並輔以深度訪談方式，瞭解歷史研究者使用檔案館藏的需求與使用問題。綜合問卷與訪談分析結果，主要發現：（1）歷史學者找尋研究資訊的管道，主要利用圖書館資料庫、館藏目錄與檔案檢索工具；（2）經常使用的資料類型為圖書、期刊與檔案；（3）找尋檔案資料的途徑慣以專指性高之人名或事件名檢索；（4）找尋檔案需要瀏覽分類架構與全宗以掌握研究議題全貌；（5）使用檔案資料的困難，主要是檢索系統親和性、數位化品質、內容完整性、分類與描述不清，以及應用限制等問題，最終根據研究結果提出檔案館藏發展與檔案應用服務相關建議。

This study attempts to investigate the information needs and use behavior of historians in archives. The questionnaires and depth interview methods are pursued for a systematic investigation and realization of opinions from the faculty of history school. Interviews are taken for analyzing the information needs of historians and the difficulties of access archival collection. The results are summarized as follows: (1) The gateways of historians to access research information are library databases, catalogs and archival finding aids. (2) The material types of often use by historians are monograph, periodical and archives. (3) The strategy to find relevant archives is to search by specific person name or designated event name. (4) Browsing the architecture of categories and fonds are helpful to realize the overview of research topics. (5) The difficulties of using archives are the unfriendly retrieval system, digitization quality, integrity of the content, unclarity of classification and description, and the access restrictions. Finally, the suggestions of archival collection development and public service policies are proposed to be reference.

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