組織特性與資訊科技對組織結構之影響

The Effects of Organizational Characteristics and Information Technology on Organization Structure

10.6382/JIM.200101.0001

王存國(Twen-Gwo Wang)；戴基峰(Chi-Feng Tai)

資訊系統重要性 ； 集權化 ； 正式化 ； 組織創新性 ； 競爭壓力 ； 結構化方程組 ； IS importance ； centralization ； formalization ； innovativeness ； competitive pressure ； SEM

資訊管理學報

7卷2期（2001 / 01 / 01）

1 - 26

繁體中文

近年來，學界與企業界對於資訊管理相關議題的重視，逐漸由科技的導入轉移到組織與科技管理等層面，尤其是：如何結合資訊科技與組織設計，更成為學者專家相當有興趣的研究議題。事實上，在探討資訊科技與組織間的關係時，組織結構是最基本亦是最重要的組織構面之一；因為組織結構反映了企業的資訊處理與溝通方式、決策權力分布與控制的機制，在相當程度上反映了企業運作的效率與效用。因此，為探究此一重要議題，本研究採用組織資訊處理模型為理論基礎，將競爭壓力、組織創新性、資訊科技、組織規模與組織集權化、正式化等研究構念建構為本研究之理論模型，並以結構化方程組模型加以檢定。根據220家企業的回收問卷所進行分析的結果，發現資訊系統重要性、集權化與正式化是組織回應競爭壓力的主要方式，同時資訊系統扮演著促成集權化與正式化的媒介因素。

The focus of MIS research interests has shifted from introduction of information systems to management of information systems in recent years. Thetopics related to the integration of IT and organization design have attracted much attention from scholars and senior managers. In fact, organizational structure is one of the most fundamental, important dimensions affected by information systems, since it reflects how businesses process and communicate information, make decisions, and control operations. In this article, the information processing model is adopted to integrate variables such as competitive pressure, organizational innovativeness, IS importance, centralization, formalization, and size into a holistic research model. The research model” is constructed and tested as a structural equation model. Based on the data collected from 220 firms, the results show that IS importance, centralization, and formalization are typical organizational mechanisms with which organizations respond to competitive pressure. In particular, the role IS plays in organizations is the important mediating factor that facilitates both centralization and formalization.

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