影響大學學生事務團隊效能的相關因素探討

Exploring the Related Factors on Influencing Team Effectiveness of the Student Affairs in Southern Colleges

10.6429/FES.201006.0055

張同廟(Tung-Miao Chang)；劉維群(Wei-Chun Liu)

團隊運作 ； 團隊效能 ； 轉型領導 ； 學生事務 ； team implementing ； team effectiveness ； transformational leadership ； student affairs

教育與社會研究

20期（2010 / 06 / 01）

55 - 103

繁體中文

團隊概念早已普遍運用於各種組織層面，教育單位亦不例外。以大學教育而言，運周圍隊理念來經營學生事務工作也日益普遍。因此，如何強化學務工作團隊運作，進而提升其團隊效能，是大學學生事務工作者的重要任務及職責。本研究主要目的在於探討南部大學校院學生事務處下設之四個組別成員對其所屬組別主管之轉型領導與團隊運作、團隊效能的關係。 本研究採問卷調查法進行，受測對象為南部大學校院學務處四個組別之組員。問卷經預試回收修正後成為正式問卷，共寄發240分，有效問卷211份。研究結果發現：(1)團隊效能各層面在不同高低轉型領導與團隊運作之間皆有顯著的差異存在，顯示出學務主管之轉型領導較佳，團隊運作亦高，相對地會提昇學務的團隊效能。(2)轉型領導、團隊運作與團隊效能彼此間的互動具有顯著的緊密關係。(3)轉型領導對團隊效能具有中等程度的正向影響效果、轉型領導對團隊運作具有中等程度的正向影響效果，以及轉型領導、團隊運作各層面對國隊效能亦具有中等程度的正向影響效果。(4)轉型領導會因團隊運作的中介效果影響其團隊效能。

The purpose of this study mainly explored the influence of transformational leadership and team implementing on team effectiveness. A survey by questionnaires was used with these samples of 211 clerks from the Southern college's Student Affairs Department, and data was analyzed using the SPSS 15.0 for a statistical test. The results reveal that the significant factors in influencing on team effectiveness and team implementing are transformational leadership, and the main mediating effects of the impacts of transformational leadership on team effectiveness were team implementing. Finally, according to the findings, it draws upon some suggestions and limitations for future research.

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