题名

要露臉嗎?Instagram圖片訊息內容的呈現方式對使用者互動意願之影響

并列篇名

Show Face or Not? Effects of Picture Messages & Product Types on User Interactive Intentions on Instagram

DOI

10.6295/TAMJ.202208_22(2).0004

作者

周宇貞(Yu-Jen Chou);謝方瑜(Fang-Yu Hsieh)

关键词

Instagram ; 訊息呈現 ; 互動意願 ; Instagram ; message formats ; interaction intention

期刊名称

台灣管理學刊

卷期/出版年月

22卷2期(2022 / 08 / 01)

页次

61 - 81

内容语文

繁體中文

中文摘要

本研究探討Instagram貼文訊息呈現方式對使用者與該貼文的互動意願之影響。研究中建構2(圖片人像照片:有vs.無)×2(圖片的精緻程度:低vs.高)×2(產品類別:享樂產品vs.功利產品)之組間實驗設計。研究結果顯示,消費者在Instagram上的互動意願,會受到產品類別、圖片精緻程度與人像照片之影響。當Instagram照片中有出現人像、享樂性產品或是圖片精緻度高時都會提升使用者的互動意願。本研究之結果有助於學術發展,並提出實務建議可供企業參考。

英文摘要

This research explores the effects of post message formats on interaction intentions on Instagram. The authors conduct one 2 (face: included vs. non-included) × 2 (picture quality: low vs. high) × 2 (product: hedonic vs. utilitarian) between-subject experiment. The results suggest that a hedonic product, a higher quality picture, or a picture included face can induce consumers’ higher willingness to interact.

主题分类 社會科學 > 管理學
参考文献
  1. OpView 社群口碑資料庫(2019)。2019 Instagram 熱門 #Hashtag 分析。取自https://www.opview.com.tw/wp-content/file/OpView-Social-Watch-Vol.95.pdf
  2. Bakhshi, S.,Shamma, D. A.,Gilbert, E.(2014).Faces engage us: Photos with faces attract more likes and comments on Instagram.CHI’14: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems,New York, NY:
  3. Balaban, D. C.,Racz, R. G.(2020).Social media influencer advertising versus advertising on social media account of a brand. Evidence from an experimental design.Journal of Media Research,13(3),45-54.
  4. Batra, R.,Ahtola, O. T.(1991).Measuring the hedonic and utilitarian sources of consumer attitudes.Marketing Letters,2,159-170.
  5. Boyd, D. M.,Ellison, N. B.(2007).Social network sites: Definition, history, and scholarship.Journal of Computer-Mediated Communication,13,210-230.
  6. Breves, P. L.,Liebers, N.,Abt, M.,Kunze, A.(2019).The perceived fit between Instagram influencers and the endorsed brand: How influencer–brand fit affects source credibility and persuasive effectiveness.Journal of Advertising Research,59,440-454.
  7. Carroll, B. A.,Ahuvia, A. C.(2006).Some antecedents and outcomes of brand love.Marketing Letters,17,79-89.
  8. Chen, C.(2022)。2022 年必須知道的 Instagram 統計數據。取自 https://www.hububble.co/blog/2019%E5%B9%B4%E4%BD%A0%E5%BF%85%E9%A0%88%E7%9F%A5%E9%81%93%E7%9A%84instagram%E7%B5%B1%E8%A8%88%E6%95%B8%E6%93%9A
  9. Chernev, A.(2004).Goal-attribute compatibility in consumer choice.Journal of Consumer Psychology,14,141-150.
  10. Chitturi, R.,Raghunathan, R.,Mahajan, V.(2007).Form versus function: How the intensities of specific emotions evoked in functional versus hedonic trade-offs mediates product preferences.Journal of Marketing Research,44,702-714.
  11. Colicev, A. (2021). The real value of Facebook likes. Retrieved from https://www.ama.org/2021/01/26/the-real-value-of-facebook-likes/
  12. Colliander, J.,Marder, B.(2018)."Snap happy" brands: Increasing publicity effectiveness through a snapshot aesthetic when marketing a brand on Instagram.Computers in Human Behavior,78,34-43.
  13. Cvijikj, I. P.,Michahelles, F.(2011).A case study of the effects of moderator posts within a Facebook brand page.SocInfo 2011: Social informatics,Berlin, Germany:
  14. De Jans, S.,Van de Sompel, D.,De Veirman, M.,Hudders, L.(2020).#Sponsored! How the recognition of sponsoring on Instagram posts affects adolescents’ brand evaluations through source evaluations.Computers in Human Behavior,109,106342.
  15. De Veirman, M.,Cauberghe, V.,Hudders, L.(2017).Marketing through Instagram influencers: The impact of number of followers and product divergence on brand attitude.International Journal of Advertising,36,798-828.
  16. Deeb-Swihart, J.,Polack, C.,Gilbert, E.,Essa, I.(2017).Selfie-presentation in everyday life: A large-scale characterization of selfie contexts on Instagram.Proceedings of the International AAAI Conference on Web and Social Media,11(1),42-51.
  17. Devereux, E.,Grimmer, L.,Grimmer, M.(2020).Consumer engagement on social media: Evidence from small retailers.Journal of Consumer Behaviour,19,151-159.
  18. Dhar, R.,Wertenbroch, K.(2000).Consumer choice between hedonic and utilitarian goods.Journal of Marketing Research,37,60-71.
  19. Gefen, D.,Straub, D. W.(2004).Consumer trust in B2C e-Commerce and the importance of social presence: Experiments in e-Products and e-Services.Omega,32,407-424.
  20. Gill, T.(2008).Convergent products: What functionalities add more value to the base?.Journal of Marketing,72(2),46-62.
  21. Ha, L.,James, E. L.(1998).Interactivity reexamined: A baseline analysis of early business web sites.Journal of Broadcasting & Electronic Media,42,457-474.
  22. Ha, Y.,Park, K.,Kim, S. J.,Joo, J.,Cha, M.(2021).Automatically detecting image-text mismatch on Instagram with deep learning.Journal of Advertising,50,52-62.
  23. Han, H.,Yi, J.,Jun, S.,Ahn, S.(2020).How do followers infer the motives behind an influencer’s advertising disclosures?.Asia Pacific Journal of Marketing and Logistics,33,1159-1174.
  24. Hartmann, J.,Heitmann, M.,Schamp, C.,Netzer, O.(2021).The power of brand selfies.Journal of Marketing Research,58,1159-1177.
  25. Hirschman, E. C.,Holbrook, M. B.(1982).Hedonic consumption: Emerging concepts, methods and propositions.Journal of Marketing,46(3),92-101.
  26. Hoffman, D. L.,Novak, T. P.(1996).Marketing in hypermedia computer-mediated environments: Conceptual foundations.Journal of Marketing,60(3),50-68.
  27. Kim, J. W.,Chock, T. M.(2015).Body image 2.0: Associations between social grooming on Facebook and body image concerns.Computers in Human Behavior,48,331-339.
  28. Kim, Y.,Kim, J. H.(2018).Using computer vision techniques on Instagram to link users’ personalities and genders to the features of their photos: An exploratory study.Information Processing & Management,54,1101-1114.
  29. Kleemans, M.,Daalmans, S.,Carbaat, I.,Anschütz, D.(2018).Picture perfect: The direct effect of manipulated Instagram photos on body image in adolescent girls.Media Psychology,21,93-110.
  30. Li, Y.,Xie, Y.(2020).Is a picture worth a thousand words? An empirical study of image content and social media engagement.Journal of Marketing Research,57,1-19.
  31. Libby, L. K.,Valenti, G.,Pfent, A.,Eibach, R. P.(2011).Seeing failure in your life: Imagery perspective determines whether self-esteem shapes reactions to recalled and imagined failure.Journal of Personality and Social Psychology,101,1157-1173.
  32. Lin, H.-C.,Bruning, P. F.,Swarna, H.(2018).Using online opinion leaders to promote the hedonic and utilitarian value of products and services.Business Horizons,61,431-442.
  33. Lin, T. M. Y.,Wu, H.-H.,Liao, C.-W.,Liu, T.-H.(2006).Why are some e-mails forwarded and others not?.Internet research,16,81-93.
  34. Lu, J.,Liu, Z.,Fang, Z.(2016).Hedonic products for you, utilitarian products for me.Judgment and Decision Making,11,332-341.
  35. Massey, B. L.,Levy, M. R.(1999).Interactivity, online journalism, and English-language web newspapers in Asia.Journalism & Mass Communication Quarterly,76,138-151.
  36. Moghavvemi, S.,Paramanathan, T.,Rahin, N. M.,Sharabati, M.(2017).Student’s perceptions towards using e-learning via Facebook.Behaviour & Information Technology,36,1081-1100.
  37. Okada, E. M.(2005).Justification effects on consumer choice of hedonic and utilitarian goods.Journal of Marketing Research,42,43-53.
  38. Reinikainen, H.,Munnukka, J.,Maity, D.,Luoma-aho, V.(2020)."You really are a great big sister"-Parasocial relationships, credibility, and the moderating role of audience comments in influencer marketing.Journal of Marketing Management,36,279-298.
  39. Ryu, G.,Park, J.,Feick, L.(2006).The role of product type and country-of-origin in decisions about choice of endorser ethnicity in advertising.Psychology & Marketing,23,487-513.
  40. Schulze, C.,Schöler, L.,Skiera, B.(2014).Not all fun and games: Viral marketing for utilitarian products.Journal of Marketing,78(1),1-19.
  41. Skalski, P.,Tamborini, R.(2007).The role of social presence in interactive agent-based persuasion.Media Psychology,10,385-413.
  42. Sokolova, K.,Kefi, H.(2020).Instagram and Youtube bloggers promote it, why should I buy? How credibility and parasocial interaction influence purchase intentions.Journal of Retailing and Consumer Services,53,101742.
  43. Soliman, M.,Buehler, R.,Peetz, J.(2017).Envisioning a future purchase: The effects of consumption imagery perspective and identity on consumer motivation.Psychology & Marketing,34,684-692.
  44. Souza, F.,de Las Casas, D.,Flores, V.,Youn, S.,Cha, M.,Quercia, D.,Almeida, V.(2015).Dawn of the selfie era: The whos, wheres, and hows of selfies on Instagram.COSN’15: Proceedings of the 2015 ACM on Conference on Online Social Networks,New York, NY:
  45. Steuer, J.(1992).Defining virtual reality: Dimensions determining telepresence.Journal of Communication,42(4),73-93.
  46. Stornelli, J.,Pereira, B.,Vann, R. J.(2020).Big picture, bad outcomes: When visual perspectives harm health goal pursuit.Journal of Consumer Psychology,30,368-378.
  47. Su, Y.,Kunkel, T.,Ye, N.(2021).When abs do not sell: The impact of male influencers conspicuously displaying a muscular body on female followers.Psychology & Marketing,38,286-297.
  48. Voss, K. E.,Spangenberg, E. R.,Grohmann, B.(2003).Measuring the hedonic and utilitarian dimensions of consumer attitude.Journal of Marketing Research,40,310-320.
  49. Vrontis, D.,Makrides, A.,Christofi, M.,Thrassou, A.(2021).Social media influencer marketing: A systematic review, integrative framework and future research agenda.International Journal of Consumer Studies,45,617-644.
  50. Wang, W.,Chen, R. R.,Ou, C. X.,Ren, S. J.(2019).Media or message, which is the king in social commerce? An empirical study of participants’ intention to repost marketing messages on social media.Computers in Human Behavior,93,176-191.
  51. Wirtz, J.,Lee, M. C.(2003).An examination of the quality and context-specific applicability of commonly used customer satisfaction measures.Journal of Service Research,5,345-355.
  52. Wu, R.,Wu, H.-H.,Wang, C. L.(2021).Why is a picture "worth a thousand words"? Pictures as information in perceived helpfulness of online reviews.International Journal of Consumer Studies,45,364-378.
  53. Xu, X.,Yao, Z.,Teo, T. S. H.(2020).Moral obligation in online social interaction: Clicking the "like" button.Information & Management,57,103249.
  54. Zheng, X.,Men, J.,Xiang, L.,Yang, F.(2020).Role of technology attraction and parasocial interaction in social shopping websites.International Journal of Information Management,51,102043.
  55. Zhou, Z.,Zheng, L.,Li, X.(2021).Abstract or concrete? The influence of image type on consumer attitudes.International Journal of Consumer Studies,45,1132-1146.
  56. 莊育函(2018)。台北,國立台北科技大學高階管理碩士雙聯學位學程。
  57. 許晏銘(2006)。以科技的發展探討圖文傳播的內涵。印刷科技,22(1),55-64。
  58. 陳佳雯(2017)。台北,國立中山大學資訊管理學系研究所。
  59. 陳晏樺(2019)。桃園,國立體育大學休閒產業經營學系。
被引用次数
  1. 陳瓊燕,陳于嫻,邱紹群,林思賢(2023)。AR美圖濾鏡可否展現與接納自我?。管理資訊計算,12(1),73-88。