圖書資訊學研究中的科學研究方法：以系統開發研究法為例

Scientific Research Methodology for Library & Information Science Research: With Information System Development Methodology as Example

10.6146/univj.17-1.06

洪淑芬(Shu-Fen Hung)

圖書資訊學研究 ； 科學研究法 ； 系統開發研究法 ； library and information science research ； scientific research methodology ； information system development methodology

大學圖書館

17卷1期（2013 / 03 / 01）

107 - 121

繁體中文

近年來圖書館學與資訊科學有學科領域融合的現象。因為學科領域融合的結果，學科內涵的包容範圍擴大；過去傳統的圖書館學之研究，比較多關於社會科學層面之研究，因此，社會科學的研究方法，已在圖書館學的研究中，成為成熟化的一套研究方法。但是，自從圖書館自動化與資料庫系統建置也成為圖書館學中重要的一環之後，圖書館學的科學層面之研究益形重要，然而相對的研究方法，在圖書館學的研究中，並不及社會科學的研究方法一般成熟。為了幫助圖書館學中的技術科學領域，尋找更能有效解決問題的方法，以提升作業績效與服務上的讀者滿意度，本文乃研究有關科學研究方法的理論，參酌資訊科學領域的學者對於研究方法的見解，以系統開發的研究為例，彙整可行的一套研究方法，而論述科學技術性的作業與系統開發等相關研究，可以採用科學研究的方法。本文除了討論圖書資訊學科學研究法的基本精神與可能的步驟之外，並分析科學研究法的實質效益，希望能為圖書資訊學中的技術科學研究，指出可行的研究途徑，冀期圖書館學的科學研究方法終能發展至成熟之水準，而裨益日益重要的圖書館學之相關科學研究。

The cross boundary research between library science and information science shows a great advancement in recent years. In the past, discourse of most researchers in library science had their focus on social aspects; therefore, the adopted sociology research methodologies have developed to a sophisticated level. In fact, the cross-disciplinary development has brought changes to library science research paradigm. With the broader scope of current library and information sciences, it would be very useful if we could also develop suitable research methodology for scientific researches. It is believed that suitable research methodology could help solve problems in an effective way so as to ensure good operational performance and user satisfaction. Reviewing some theories of scientific researches and scholars opinions regarding information science research methodologies, the author had information system development research as an example and advocated that researches concerning technical services of library science needed to adopt scientific research methodologies. The author also introduced the positive heuristic research approach and associated aspects that need to be included in the process for scientific researches of information system development and pointed out the possible benefits of a scientific research approach for such researches. It is hoped that this initial discussion could anticipate the development of a set of sophisticated scientific research methodology for library science researchers and be beneficial.

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