Concerns of Hospitalized Care From Patients' Perspectives

Miao-Fen Yen；Ching-Huey Chen；Shieu-Ming Chou

patients' concerns ； quality of care ； patients' perspectives

The Journal of Nursing Research

10卷2期（2002 / 06 / 01）

121 - 128

英文

Nurses constantly face the need to pro vide patient care, both physical and psychological, within the health care arena. Nursing staff must have an under standing of the concerns and experiences othospitalization, and the sensitivity to elicit the patient’ sown private language of health careneeds. The purpose of the study was to examinc the concerns of health care needs from patients’ point of view. The specific objective was to under stand the experiences of hospitalized patients. The grounded theory method was applied for this purpose with major assumptions from the symbolic interaction perspective. Twelve subjects were recruited from mcdical and surgical units at a teaching hospital using pur05ivesampling, and were inter viewed. Data were in the form of transcripts from tapes, field notes, and analytic and process memos. The constant com par ativetechnique was utilized to discover the core themes that would explain most of the vanation and integrate the data, codes and memos. Three coding processes, open coding, axial coding, and selective coding, were employed. Six aspects were generated from the results ofthe study to describe patients’ concerns. The hospitalized experience was depicted as searching for certain aspects of health care needs including focus on the physical condition, promptness and effective ness of nursing ser vices, health pro fessionals’ caring attitudes when giving service and theirrespon sibility, food preparation, environment, and medical expenses.

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