台灣南部某醫學中心護理人員對工作環境滿意之調查

A Study of the Satisfaction of Nursing Practice Environment in a Medical Center in Southern Taiwan

10.6692/KJN-2011-28-1-2

顏芳慧(Fang-Hui Yen)；顧艶秋(Yan-Choiu Ku)；伍麗珠(Li-Chu Wu)；歐惠容(Wai-Yumg Au)；王棋(Chi Wang)

工作滿意 ； 護理工作環境 ； 護理工作環境量表 ； job satisfaction ； nursing practice environment ； practice environment scale of the nursing work index PES-NWI

高雄護理雜誌

28卷1期（2011 / 04 / 01）

11 - 22

繁體中文

本研究目的為了解護理人員對工作環境之滿意情形，並探討影響滿意程度之相關因素。以南部某醫學中心護理人員進行方便取樣，並使用護理工作環境量表為工具，透過網路填答方式收集資料，總共收案617人。結果顯示護理人員對工作環境滿意程度平均得分72.5分（以一百分為滿分計算）。得分最高的次量表為「以護理為基礎的照護品質」，最低為「足夠的護理人力與各類資源」，而研究對象的職稱、能力進階與對工作環境滿意度呈顯著差異。以上結果可作為護理政策與護理行政之改善參考。

The purpose of this study was to understand the satisfaction of a nursing practice environment and related factors. With convenience sampling, we used ”The practice environment scale of the nursing work index (PES-NWI)” and the intranet to collect satisfaction of nursing practice environment data. We collected 617 data samples from nursing staff in a medical center in southern Taiwan. The results showed that the satisfaction of nursing practice environment score was determined as a percentage, and the average score among nurses was 72.5. The highest score of subscale was ”Nursing Foundations for Quality of Care”, and the lowest score of subscale was ”Staffing and Resource Adequacy”. There were significant differences in the satisfaction of nursing practice environment scores according to professional title and clinical ladders (hierarchical infrastructure) of the participants. The results will be useful in the formulation of nursing policy and nursing administration.