合併多媒體光碟及手冊衛教對胃鏡檢查患者之成效探討

The Effect of Giving Health Education via Multimedia Compact Disc and Written Information to Patients Undergoing Gastroscopy

10.6974/TCNJ.200706.0071

鍾玉珠(Yu-Chu Chung)；蔡佳珍(Chia-Chen Tsai)；黃慧莉(Huei-Lih Hwang)；林佳瑩(Chia-Ying Lin)；徐玉枝(Yu-Chih Hsu)；陳怡君(Yi-Jiun Chen)

胃鏡檢查 ； 焦慮 ； 滿意度 ； gastroscopy ； anxiety ； satisfaction

志為護理-慈濟護理雜誌

6卷3期（2007 / 06 / 01）

71 - 81

繁體中文

The purpose of this study was to explore the effect of giving health education via multimedia compact disc (MCD) and written information, together with individual discussion regarding anxiety levels and satisfaction of the nursing care received, to patients undergoing gastroscopy. A pre-test/-post-test quasi-experimental research design was used in this study. The patients who visited doctors on odd days in one hospital were assigned to the control group, while those visiting on even days were assigned to the experimental group. There were 30 patients in each group. The experimental group received detailed information about the gastroscopy via an eight-minute MCD, written information and individual discussion with the researcher. The control group received verbal instructions and a pamphlet on gastroscopy developed by the nursing staff of the hospital. Visual analog scales (VAS) and a satisfaction questionnaire regarding nursing care were used to measure the variables in the study. The results indicated that the two groups were homogenized and experienced high levels of anxiety before instruction. The experimental group experienced significantly less anxiety than the control group prior to gastroscopy (t=7.277, p＜.001) and felt significantly higher satisfaction regarding nursing care after gastroscopy (t=-7.642, p＜.001). The study results support the premise that providing more complete information to the patient prior to gastroscopy reduces their anxiety and increases their satisfaction regarding nursing care. This gastroscopy teaching protocol could be applied in clinics in the future.

The purpose of this study was to explore the effect of giving health education via multimedia compact disc (MCD) and written information, together with individual discussion regarding anxiety levels and satisfaction of the nursing care received, to patients undergoing gastroscopy. A pre-test/-post-test quasi-experimental research design was used in this study. The patients who visited doctors on odd days in one hospital were assigned to the control group, while those visiting on even days were assigned to the experimental group. There were 30 patients in each group. The experimental group received detailed information about the gastroscopy via an eight-minute MCD, written information and individual discussion with the researcher. The control group received verbal instructions and a pamphlet on gastroscopy developed by the nursing staff of the hospital. Visual analog scales (VAS) and a satisfaction questionnaire regarding nursing care were used to measure the variables in the study. The results indicated that the two groups were homogenized and experienced high levels of anxiety before instruction. The experimental group experienced significantly less anxiety than the control group prior to gastroscopy (t=7.277, p＜.001) and felt significantly higher satisfaction regarding nursing care after gastroscopy (t=-7.642, p＜.001). The study results support the premise that providing more complete information to the patient prior to gastroscopy reduces their anxiety and increases their satisfaction regarding nursing care. This gastroscopy teaching protocol could be applied in clinics in the future.

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