善意溝通四大要素:觀察、感受、需要、請求(上)
The 4-Part Non-Violent Communication Process: Observations, Feelings, Needs, and Requests
吳瓊芬(Joan Wu)
志為護理-慈濟護理雜誌
16卷6期(2017 / 12 / 01)
44 - 49
繁體中文