英文摘要
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Medical adverse events (AEs) indicate that medical intervention or prolonged hospitalization causes harm and disability to patients. In June 2017, a nurse in the unit of this study performed a far-infrared (FIR) therapy causing an accidental second-degree burn to the patient's right knee that needs wound debridement. Thus, a special group was set up to roll out the Perception Survey Questionnaire and the FIR checklist. The result showed that nurses have 62.5% and 67.6% correct recognition and operating rates, respectively. It was confirmed that the problem of accidentally causing the burn to the patient was due to the lack of knowledge with the familiar operating procedures and incomplete education and training (e.g., setting up standardized medical orders and auxiliary tools). Formulating standard operating procedures for FIR, completing education and training, designing irradiation safety posture maps, setting standardized medical orders, nursing records, and making use of far-infrared instrument teaching e-books are the corresponding countermeasures used. After the procedures, the post-test showed that the nurses have 98.7% and 97.5% correct recognition and operating rate, respectively. Consequently, the above interventions could effectively reduce medical AEs and improve the quality and safety of nursing care.
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