题名

資訊科技人力資源與整合能力對供應鏈流程整合能力的影響-探討廠商依賴性的干擾效果

并列篇名

The Effects of Information Technology Human Resources and Integrated Capability on Supply Chain Process Integration-The Moderating Role of Interfirm Dependence

DOI

10.29767/ECS.201109.0005

作者

陳炫碩(Shiuann-Shuoh Chen);莊育維(Yu-Wei Chuang);陳佩宜(Pei-Yi Chen)

关键词

資訊科技整合能力 ; 資訊科技人力資源 ; 供應鏈流程整合 ; IT integrated capability ; IT human resources ; supply chain process integration

期刊名称

Electronic Commerce Studies

卷期/出版年月

9卷3期(2011 / 09 / 30)

页次

353 - 378

内容语文

繁體中文

中文摘要

在不同的夥伴依賴關係下(買方依賴或賣方依賴情況下)資訊科技資源對供應鏈流程整合能力會產生不同影響。因此本研究首先欲瞭解資訊科技資源對供應鏈流程整合能力是否有正向影響,並將更進一步探討夥伴依賴關係是否會對該關係產生調節效果。研究結果顯示:一、「資訊科技整合能力」及「資訊科技人力資源」對「供應鏈流程整合能力」具有正向影響。二、「夥伴依賴關係」對於「資訊科技資源」及「供應鏈流程整合能力」關係間具有調節作用的影響。

英文摘要

Information technology (IT) resources will have different influences on supply chain process integration under different buyer-supplier dependence; therefore, the study would like to understand that the relationship between IT resource and supply chain process integration. Furthermore, the moderating effect between the relationship was also validated. The result showed that IT integrated capability and IT human resources have a positive effect on supply chain process integration. Also, the buyer-supplier dependence actually plays the key moderating role between IT human resources and supply chain process integration.

主题分类 基礎與應用科學 > 資訊科學
社會科學 > 經濟學
参考文献
  1. 彭台光、高月慈、林鉦棽(2006)。管理研究中的共同方法變異:問題本質、影響、測試和補救。管理學報,23(1),77-98。
    連結:
  2. Rai, A., Ruppel, C., & Lewis, M. (2002), Sense and Respond, White Paper, University Thought Leadership Forum, SAP..
  3. Akkermans, H.,Bogerd, P.,Vos, B.(1999).Virtuous and vicious cycles on the road towards international supply chain management.International Journal of Operations and Production Management,19(5/6),565-581.
  4. Armstrong, J.S.,Overton, T.S.(1977).Estimating Non-response Bias in Mail Survey.Journal of Marketing Research,14(3),396-402.
  5. Ashmos, D.P.,Duchon, D.(1998).Participation in Strategic Decision Making: The Role of Organizational Predisposition and Issue Interpretation.Decision Sciences,29(1),25-51.
  6. Barney, J.B.(1991).Firm resources and sustained competitive advantage.Journal of Management,17,99-120.
  7. Barua, A.,Konana, P.,Whinston, A. B.,Yin. F.(2004).Assessing Net-Enabled Business Value: An Exploratory Analysis.MIS Quarterly,28(4),585-620.
  8. Bharadwaj, A.(2000).A resource-based perspective on information technology capability and firm performance: An empirical investigation.MIS Quarterly,24(1),69-196.
  9. Bruhn, M.,Georgi, D.,Hadwich, K.(2008).Customer equity management as formative second-order construct.Journal of Business Research,61(12),1292-1301.
  10. Cagliano, R.,Caniato, F.,Spina, G.(2002).Supply strategy configurations: Linking operational integration with supply management practices.the 11th International IPSERA Conference,Enschede, The Netherlands:
  11. Chatfield, A.K.,Yetton, P.(2000).Strategic payoff from EDI as a function of EDI embeddedness.Journal of Management Information Systems,16(4),195-224.
  12. Chin. W.W.(1998).Issues and Opinion on Structural Equation Modeling.MIS Quarterly,22(1),vii-xvi.
  13. Christiaanse, E.,Venkatraman, N.(2002).Beyond Sabre: An Empirical Test of Expertise Exploitation in Electronic Channels.MIS Quarterly,26(1),15-38.
  14. Cooper-Thomas, H.,Anderson, N.(2002).Newcomer adjustment: the relationship between organizational socialization tactics, information acquisition and attitudes.Journal of Occupational and Organizational Psychology,75,423-437.
  15. Cox, A.(2001).Understanding buyer and supplier power: a framework for procurement and supply competence.Journal of Supply Chain Management,37(2),8-15.
  16. Daugherty, P.J.,Myers, M. B.,Autry, C. W.(1999).Automatic Replcnishmeni Program.Journal of Business Logistics,20(2),63-82.
  17. Diamantopoulos, A.,Siguaw, J.A.(2006).Formative versus reflective indicators in organizational measure development: a comparison and empirical illustration.British Journal of Management,17(4),263-282.
  18. Dwyer, F.R.,Oh, S.(1987).Output sector munificence effects on the internal political economy of marketing channels.Journal of Marketing Research,24(4),347-358.
  19. Dyer, J.H.,Nobeoka, K.(2000).Creating and Managing a High-Performance Knowledge-Sharing Network: The Toyota Case.Strategic Management Journal,21(3),345-367.
  20. Dyer, J.H.,Singh, H.(1998).The relational view: Cooperative strategy and sources of interorganizational competitive advantage.Academy of Management Review,23,660-679.
  21. Emberson, C.,Storey, J.(2006).Buyer-supplier collaborative relationships: beyond the normative accounts.Journal of Purchasing and Supply Management,12(5),236-245.
  22. Fornell, C.(ed.)(1982).A Second Generation of Multivariate Analysis.New York:Praeger.
  23. Ganesan, S.(1994).Determinants of long-term orientation in buyer- seller relationships.Journal of Marketing,58(2),1-19.
  24. Geyskens, I.,Steenkamp, J.E.M.,Scheer, L.K.,Kumar, N.(1996).The effects of trust and interdependence on relationship commitment: A trans Atlantic study.International Journal of Research in Marketing,13,303-317.
  25. Giunipero, L.C.,Denslow, D.,Eltanatwy, R.A.(2005).Purchasing/supply chain management flexibility: Moving to an entrepreneurial skill set.Industrial Marketing Management,34(6),602-612.
  26. Gounaris, S.(2005).Trust and commitment influences on customer retention: insights from business-to-business services.Journal of Business Research,58,126-140.
  27. Grant, R.(1996).Prospering in Dynamieally-Competttive Environments:Organizational Capability as Knowledge Integration.Organization Science,7(4),375-387.
  28. Haile´n, L.,Johanson, J.,Seyed-Mohamed, N.(1991).Interfirm adaptation in business relationships.Journal of Marketing,55(2),29-38.
  29. Hair, J.F.J.,Anderson, R.E.,Tatham, R.L.,Black, W.C.(1998).Multivariate data Analysis.Upper Saddle River, NJ:Prentice-Hall, Inc.
  30. Hammer, M.(1990).Reengineering Work: Don't Automate, Obliterate.Harvard Business Review,104-114.
  31. Handfield, R.,Bechtel, C.(2002).The Role of Trust and Relationship Structure in Improving Supply Chain Responsiveness.Industrial Marketing Management,31(4),367-382.
  32. Heide, J.B.,John, G.(1988).The Role of Dependence Balancing in Safeguarding Transaction-Specific Assets in Conventional Channels.Journal of Marketing,52(1),20-35.
  33. Huber, G.(1990).A Theory of the Effects of Advanced Information Technologies on Organizational, Design, Intelligence, and Decision Making.Academy of Management Review,15(1),47-71.
  34. Ines, R.,Mattania, T.,Hendriek, C.B.,Catharina, E.J.,Huibert, T.D.(2002).Selection Bias Due to Non-response in a Health Survey among Patients with Rheumatoid Arthritis.European Journal of Public Health,12(2),131-135.
  35. Jarvis, C.B.,Mackenzie, S.B.,Podsakoff, P.M.(2003).A critical review of construct indicators and measurement model misspecification in marketing and consumer research.Journal of Consumer Research,30(2),199-218.
  36. Johnston, D.A.,McCutcheon, D.M.,Stuart, F.I.,Kerwood, H.(2004).Effects of supplier trust on performance of cooperative supplier relationships.Journal of Operations Management,22(1),23-38.
  37. Kalakota, R,Robinson, M.(1999).E-Business: Roadmap for Success.Reading, MA:Addison-Wesley.
  38. Killen, C.P.,Hunt, R.,Ayres, B.,Janssen, C.(2002).Strategic alliances for world competitiveness.International Journal of Technology Management,24(5),536-569.
  39. Laamanen, T.(2005).Dependency, resource depth, and supplier performance during industry downturn.Research Policy,34,125-140.
  40. Lee, H.L.(2004).The triple-A supply chain.Harvard Business Review,82(10),102-112.
  41. Lee, H.L.,Padmanabhan, P.,Whang, S.(1997).Information Distortion in Supply Chain: The Bullwhip Effeet.Management Science,43,543-558.
  42. Lee, H.L.,So, K.C.,Tang, C.S.(2000).The Value of Information Sharing in a Two-Level Supply Chain.Management Science,46(5),626-643.
  43. Li, S.,Lin, B.(2006).Accessing information sharing and information quality in supply chain management.Decision Support Systems,42(3),1641-1656.
  44. Liker, J.,Choi, T(2004).Building Deep Supplier Relationships.Harvard Business Review,104-113.
  45. Lowson, B.,King, R.,Hunter(1999).A. Quick Response: Management of the Supply Chain to Meet Consumer Demand.London:John Wiley & Sons.
  46. Mabert, V.A.,Venkataramanan, M.A.(1998).Special research focus on supply chain linkages: Challenges for design and management in the 21st century.Decision Sciences,29(1),537-552.
  47. Maloni, M.J.,Benton, W.C.(2000).Power influences in the supply chain.Journal of Business Logistics,21(1),42-73.
  48. Marcoulides, G. A.(ed.)(1998).Modern Methods for Business Research.Mahwah, NJ:Lawrence Erlbaum Associates.
  49. Mata, F.J.,Fuerst, W.L.,Barney, J.B.(1995).Information technology and sustained competitive advantage: a resource-based analysis.MIS Quarterly,19(4),487-505.
  50. McKay, D.T.,Brockway, D.W.(1989).Building IT infrastructure for the 1990s.Stage by Stage,9(3),1-11.
  51. McKenney, J.L.,Copeland, D.C.,Mason, R.O.(1995).Waves of Change: Business Evolution Through Information Technology.Boston:Harvard Business School Press.
  52. McMullan, A.(1996).Supply Chain Management Practices in Asia Pacific Today.International Journal of Physical Distribution and Logistics Management,26,79-95.
  53. Melville, N.,Kraemer, K.,Gurbaxani(2004).Information technology and organizational performance: an integrative model of IT business value.MIS Quarterly,28(2),283-320.
  54. Nunnally, J.(1978).Psychometric Theory.New York:McGraw-Hill.
  55. Palmatier, R.W.,Dant, R.P.,Grewal, D.(2007).A Comparative Longitudinal Analysis of Theoretical Perspectives of Interorganizational Relationship Performance.Journal of Marketing,71(4),172-194.
  56. Pemberton, J.D.,Stonehouse, G.H.,Barber, C.E.(2001).Competing with CRS-Generated Information in the Airline Industry.Journal of Strategic Information Systems,10(1),59-75.
  57. Petter, S.,Straub, D.,Rai, A.(2007).Specifying Formative Constructs in Information Systems Research.MIS Quarterly,31(4),623-656.
  58. Pfeffer, J.(1981).Power In Organizations.Pitman, MA:Marshfield.
  59. Pfeffer, J.,Salancik, G.(1978).The External Control of Organizations.New York:Harper and Rowe.
  60. Piccoli, G.,Ives, B.(2005).REVIEW IT-dependent strategic initiatives and Sustained Competitive Advantage: A Review and Synthesis of the Literature.MIS Quarterly,29(4),747-776.
  61. Pitoura, E.,Bhargava, B.(1999).Data Consistency in Intermittently Connected Distributed Systems.IEEE Transactions on Knowledge and Data Engineering,896-915.
  62. Rai, A.,Patnayakuni, R.,Seth, N.(2006).Firm performance impacts of digitally enabled supply chain integration capabilities.MIS Quarterly,30(2),225-246.
  63. Ross, J.W.,Beath, C.M.,Goodhue, D.(1996).Develop long-term competitiveness through IT Assets.Sloan Management Review,38(1),31-45.
  64. Sambamurthy, V.,Bharadwaj, A.,Grover, V.(2003).Shaping Agility Through Digital Options: Reconceptualizing the Role of Information Technology in Firms.MIS Quarterly,27(2),237-263.
  65. Sambharya, R.B.,Banerji, K.(2006).The effect of Keiretsu affiliation and resource dependencies on supplier firm performance in the Japanese automobile industry.Management International Review,46(1),7-37.
  66. Seidmann, A.,Sundararajan, A.(1997).The effects of task and information asymmetry on business process redesign.International Journal of Production Economics,50(2/3),117-128.
  67. Stevens, G.C.(1990).Successful Supply Chain Management.Management Decision,28(8),25-30.
  68. Stump, R. L.,Sriram, V.(1997).Employing Information Technology in Purchasing.Buyer- Supplier Relationships and Size of the Supplier Base.Industrial Marketing Management,26,127-136.
  69. Subramani, M.R.,Venkatraman, N.(2003).Safeguarding investments in asymmetric interorganizational relationships: Theory and evidence.Academy of Management Journal,46(1),46-62.
  70. Teece, D.J.,Pisano, G.,Shuen, A.(1997).Dynamic Capabilities and Strategie Management.Strategic Management Journal,18(7),509-533.
  71. Ulrich, D.,Barney, J.B.(1984).Perspectives in Organizations: Resource Dependence, Efficiency, and Population.Academy of Management Review,9,471-481.
  72. Vijayasarathy, L.R.(2010).Supply integration: An investigation of its multi-dimensionality and relational antecedents.International journal Production Economics,124,489-505.
  73. Wade, M.,Hulland, J.(2004).Review: The Resource-Based View and Information Systems Research: Review, Extension, and Suggestions for Future Research.MIS Quarterly,23(1),107-142.
  74. Wathne, K.H.,Heide, J.B.(2000).Opportunism in interfirm relationships: forms, outcomes and solutions.Journal of Marketing,64(4),36-51.
  75. Zaheer, A.,McEvily, B.,Perrone, V.(1998).Does trust matter? Exploring the effects of interorganizational and interpersonal trust on performance.Organization Science,9(2),123-141.