题名

部落格的傳播魔力:探討旅遊部落格訊息對購買意願之影響力

并列篇名

The Magic of Blog Communication: The Effects of the Travel Blog on the Purchase Intentions of Online Consumers

DOI

10.6195/cjcr.2013.24.07

作者

黃欣怡(Hsin-Yi Huang);陳宜棻(Yi-Fen Chen)

关键词

承諾 ; 信任 ; 部落格 ; 結構方程模式 ; 購買意願 ; commitment ; trust ; blog ; structural equation modeling ; purchase intention

期刊名称

中華傳播學刊

卷期/出版年月

24期(2013 / 12 / 01)

页次

243 - 279

内容语文

繁體中文

中文摘要

部落格強大的傳播與溝通效果及特性,已引起許多業者的注意,紛紛採取部落格行銷傳播手法,使這種新興的行銷傳播方式受到廣大應用。本研究探討旅遊之商業部落格訊息中,消費者所知覺之溝通品質、資訊品質及服務品質,透過信任和承諾,產生對消費者購買意願之影響。本研究使用網路問卷調查,研究樣本共回收438份受訪者問卷,進行結構方程模式分析與驗證假設。研究結果延伸了新媒體的傳播,對於顧客購買意願的學術理論應用。

英文摘要

Blog communication is a powerful tool that has attracted the attention of a substantial number of enterprises and resulted in the widespread adoption of blog marketing. By means of 2 mediators, trust and commitment, we studied a travel blog and investigated the consumer perceptions of communication, information, and service quality and how this perception influences online consumer purchase intentions. We collected 438 responses to an online survey and employed structural equation modeling (SEM) to test several hypotheses. The results of this study extend the existing theory and practice of the link between new media communication and consumer purchase intentions.

主题分类 社會科學 > 傳播學
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被引用次数
  1. 陳錦玉(2015)。旅遊涉入與傳播媒體之資訊傳遞效果對旅遊意願之影響。觀光旅遊研究學刊,10(2),49-69。
  2. 劉建民、曾淑美(2017)。旅遊網站資訊揭露對購買意願之影響—以信任與節省搜尋成本為中介變數。亞太經濟管理評論,20(2),93-116。