题名

從自我一致性理論檢視五大人格、網路新聞媒體品牌個性、媒體使用之間的關係

并列篇名

An Examination on the Relationships Among Consumers' Personality Traits, Media Brand Personality and Consumer Media Use

DOI

10.3966/172635812018120034004

作者

李貞怡(Chen-Yi Lee);李秀珠(Shu-Chu Li)

关键词

五大人格 ; 自我一致性理論 ; 媒體使用 ; 網路新聞媒體品牌個性 ; big five ; branding personality ; media use ; self-congruence theory

期刊名称

中華傳播學刊

卷期/出版年月

34期(2018 / 12 / 01)

页次

119 - 163

内容语文

繁體中文

中文摘要

本研究從一致性理論出發,透過問卷調查,企圖瞭解五大人格、網路新聞媒體品牌個性與媒體使用三者之間的關係,研究顯示,人們透過消費某些品牌,彰顯真正及正面的自我形象;而「個性」亦會影響媒體使用偏好,具「外向活潑型」和「和藹寬容型」特質者,最偏好網路新聞媒體的使用。

英文摘要

This study examined the relationships among the personality traits, media brand personality, and media use of consumers of the six largest electronic newspapers in Taiwan. Based on a literature review, this study identified nine brand personalities, three of which were negative brand personalities and the remaining six were positive brand personalities. Adopting Sirgy's self-congruity theory, this study predicted that five major consumer personality traits would correlate to the brand personalities of the six electronic newspapers, which in turn would be demonstrated to affect the frequency of use of these newspapers by consumers. This study adopted a questionnaire survey to collect data, and 426 undergraduate students in the field of communication studies completed the questionnaire. The data analysis revealed that most respondents preferred the brand personalities of being competent and responsible, which were characteristics that also influenced their use of these electronic newspapers.

主题分类 社會科學 > 傳播學
参考文献
  1. Aaker, D. A.(1996).Building strong brands.London:Simon & Schuster.
  2. Aaker, J. L.(1997).Dimensions of brand personality.Journal of Marketing Research,34,347-356.
  3. Aaker, J.,Benet-Martinez, V.,Garolera, J.(2001).Consumption symbols as carriers of culture: A study of Japan and Spanish brand personality constructs.Journal of Personality and Social Psychology,81(3),492-508.
  4. Ambroise, L.(2006).La personnalité de la marque: Une contribution réelle à leur gestion.Revue Française de Marketing,207(2/5),25-41.
  5. Amichai-Hamburger, Y.(2002).Internet and personality.Computers in Human Behavior,18(1),1-10.
  6. Amichai-Hamburger, Y.,Ben-Artzi, E.(2003).Loneliness and internet use.Computers in Human Behavior,19(1),71-80.
  7. Amichai-Hamburger, Y.,Wainapel, G.,Fox, S.(2002).On the internet no one knows I'm an introvert: Extraversion, neuroticism, and internet interaction.Cyberpsychology & Behavior,5(2),125-128.
  8. Argyle, M.,Lu, L.(1990).The happiness of extraverts.Personality and Individual Differences,11,1011-1017.
  9. Bae, H.(2000).Product differentiation in national TV newscasts: A comparison of the cable all-news networks and the broadcast news.Journal of Broadcasting & Electronic Media,44,62-77.
  10. Barnes, R.,Mahar, D.,Wong, I.,Rune, K.(2017).A neurotic extrovert who is open to new experiences? Understanding how personality traits may impact the commenting behaviors of online news readers.Journal of Broadcasting and Electronic Media,61(3),557-573.
  11. Barrick, M. R.,Mount, K. M.(1991).The big five personality dimensions and job performance: A meta-analysis.Personnel Psychology,44(1),1-26.
  12. Beck, A. T.(1967).Depression and treatments.Philadelphia, PA:University of Pennsylvania press.
  13. Belk, R. W.(1988).Possessions and the extended self.Journal of Consumer Research,15,139-168.
  14. Biel, A.(1993).Converting image into equity.Brand equity & advertising: Advertising's role in building strong brands,Hillsdale, NJ:
  15. Bryant, J.(Ed.),Zillmann, D.(Ed.)(1994).Media effects: Advances in theory and research.Hillsdale, NJ:Lawrence Erlbaum Associates.
  16. Chan-Olmsted, S. M.,Cha, J.(2008).Exploring antecedents and effects of brand images for television news: An application of brand personality construct in a multichannel news environment.The International Journal of Media Management,10,32-45.
  17. Chen, Q.,Rodgers, S.(2006).Development of an instrument to measure web site personality.Journal of Interactive Advertising,7(1),4-46.
  18. Chu, S. C.,Sung, Y.(2011).Brand personality dimensions in China.Journal of Marketing Communications,17(3),163-181.
  19. Correa, T.,Hinsley, A. W.,de Zuniga H. G.(2010).Who interacts on the web? The intersection of users' personality and social media use.Computers in Human Behavior,26,247-253.
  20. Costa, P. T., Jr.,McCrae, R. R.(1988).Personality in adulthood: A sixyear longitudinal study of self-reports and spouse ratings on the NEO personality inventory.Journal of Personality and Social Psychology,54,853-863.
  21. Davies, J. J.(2009).Personality and selective exposure to television: Effects of neuroticism, mood, and intervention potential.annual meeting of the International Communication Association,New York:
  22. Digman, J. M.(1990).Personality structure: Emergence of the five-factor model.Annual Review of Psychology,41(1),417-440.
  23. Ehrenberg, A.,Juckes, S.,White, K. M.,Walsh, S. P.(2008).Personality and self-esteem as predictors of young people's technology use.Cyberpsychology & Behavior,11(6),739-741.
  24. Ericksen, M. K.,Sirgy, M. J.(1992).Employed females' clothing preference, selfimage congruence, and career anchorage.Journal of Applied Social Psychology,22,408-422.
  25. Finn, S.(1997).Origins of media exposure: Linking personality traits to TV, radio, print and film.Communication Research,24,507-530.
  26. Fournier, S. M.(1998).Consumers and their brands: Developing relationship theory in consumer research.Journal of Consumer Research,24,343-373.
  27. Gabisch, J. A.,Gwebu, K. L.(2011).Impact of virtual brand experience on purchase intentions.Journal of Electronic Commerce Research,12(4),302-319.
  28. Geuens, N.,Weijters, B.,Wulf, K. D.(2009).A new measure of brand personality.International Journal of Research in Marketing,26,97-107.
  29. Grubb, E. L.,Grathwohl, H. L.(1967).Consumer self-concept, symbolism, and market behavior: A theoretical approach.Journal of Marketing,31,22-27.
  30. Guadagno, R. E.,Okdie, B. M.,Eno, C. A.(2008).Who blogs? Personality predictors of blogging.Computers in Human Behavior,24(5),1993-2004.
  31. Hair, J. F.,Black, B.,Babin, B.,Anderson, E.,Tatham, R. L.(2006).Multivariate data analysis.New Jersey, NY:Pearson.
  32. Hall, A.(2005).Audience personality and the selection of media and media genres.Media Psychology,7,377-398.
  33. Ham, C. D.,Lee, S. H.(2015).Internet media personality: Scale development and advertising implications.International Journal of Advertising,34(2),327-349.
  34. Hamburger, Y. A.,Ben-Artzi, E.(2000).The relationship between extraversion and neuroticism and the different uses of the internet.Computers in Human Behavior,16,441-449.
  35. Handly, L. (2017). Facebook and Google predicted to make $106 billion from advertising in 2017, almost half of world's digital ad spend. Retrieved October 1, 2017, from https://www.cnbc.com/2017/03/21/facebook-and-google-ad-youtube-make-advertising-in-2017.html
  36. Heller, D.,Judge, T.,Watson, D.(2002).The confounding role of personality and trait affectivity in the relationship between job and life satisfaction.Journal of Organizational Behavior,23,815-835.
  37. Hong, J. W.,Zinkhan, G. M.(1995).Self-concept and advertising effectiveness: The influence of congruence, conspicuousness, and response mode.Psychology and Marketing,12(1),53-77.
  38. Hughes, D. J.,Rowe, M.,Batey, M.,Lee, A.(2012).A tale of two sites: Twitter vs. Facebook and the personality predictors of social media usage.Computers in Human Behavior,28(2),561-569.
  39. John, O. P.(Ed.),Robins, R. W.(Ed.),Pervin, L. A.(Ed.)(2008).Handbook of personality: Theory and research.New York:Guilford Press.
  40. John, O. P.,Donahue, E. M.,Kentle, R. L.(1991).The big five inventory-Versions 4a and 54.Berkeley, CA:University of California, Berkeley, Institute of Personality and Social Research.
  41. Johnson, A.(Ed.),McKenna, K.(Ed.),Postmes, T.(Ed.),Reips, U.(Ed.)(2007).The Oxford handbook of internet psychology.Oxford:Oxford University Press.
  42. Judge, T. A.,Bono, J. E.,Ilies, R.,Gerhardt, M. W.(2002).Personality and leadership: A qualitative and quantitative review.Journal of Applied Psychology,87,765-780.
  43. Keller, K. L.(2008).Strategic brand management: Building, measuring, and managing brand equity.Upper Saddle River, NJ:Prentice Hall.
  44. Kim, J.,Baek, T. H.,Marin, H. J.(2010).Dimensions of news media brand personality.Journalism & Mass Communication Quarterly,87(1),117-134.
  45. Kim, Y.,Jeong. J. S.(2015).Personality predictors for the use of multiple internet functions.Internet Research,25(3),399-415.
  46. Li, S. S., Liu, C., & Lee, C.Y. (2017). [The brand personality structure of news channels: Comparing Taiwan's new channels with Shanghai's news channels]. Unpublished working paper.
  47. Litle, P.,Zuckerman, M.(1986).Sensation seeking and music preferences.Personality and Individual Differences,7,575-577.
  48. Malhotra, N. K.(1981).A scale to measure self-concepts, person concepts and product concepts.Journal of Marketing Research,18(4),456-464.
  49. Matzler, K.,Renzl, B.,Müller, J.,Herting, S.,Mooradian, T. A.(2008).Personality traits and knowledge sharing.Journal of Economic Psychology,29(3),301-313.
  50. McElroy, J. C.,Hendrickson, A. R.,Townsend, A. M.,DeMarie, S. M.(2007).Dispositional factors in internet use: Personality versus cognitive style.MIS Quarterly,31(4),809-820.
  51. Park, B.(1986).A method for studying the development of impressions of real people.Journal of Personality and Social Psychology,51(5),907-917.
  52. Pervin, L. A.(Ed.),John, O. P.(Ed.)(1999).Handbook of personality: Theory and research.New York:Guilford.
  53. Plummer J. T.(1985).How personality makes a difference.Journal of Advertising Research,24(6),27-31.
  54. Rogers, G. M.,Revelle, W.(1998).Personality, mood, and the evaluation of affective and neutral word pairs.Journal of Personality and Social Psychology,74,1592-1605.
  55. Ross, C.,Orr, E. S.,Sisic, M.,Arseneault, J. M.,Simmering, M. G.,Orr, R. R.(2009).Personality and motivations associated with Facebook use.Computers in Human Behavior,25(2),578-586.
  56. Ryan, L.(1999).Experts say to be bold, but be careful.Electronic Media,18(24),36.
  57. Ryan, T.,Xenos, S.(2011).Who uses Facebook? An investigation into the relationship between the big five, shyness, narcissism, loneliness, and Facebook usage.Computers in Human Behavior,27(5),1658-1664.
  58. Shim, J. W.,Paul, B.(2007).Effects of personality types on the use of television genres.Journal of Broadcasting and Electronic Media,51(2),287-304.
  59. Siegert, G.(Ed.),Forster, K.(Ed.),Chan-Olmsted, S. M.(Ed.),Ots, M.(Ed.)(2016).Handbook of media branding.Switzerland, CH:Springer.
  60. Sirgy, M. J.(1985).Using self-congruity and ideal congruity to predict purchase motivation.Journal of Business Research,13,195-206.
  61. Sirgy, M. J.(1982).Self-concept in consumer behavior: A critical review.Journal of Consumer Research,9,287-300.
  62. Sirgy, M. J.,Grewal, D.,Mangleburg, T.(2000).Retail environment, self-congruity, and retail patronage: An integrative model and a research agenda.Journal of Business Research,49,127-138.
  63. Sung, Y.,Kim, J. Y.(2010).Effects of brand personality on brand trust and brand affect.Psychology & Marketing,27,639-661.
  64. Sung, Y.,Park, N.(2011).The dimensions of cable television network personality: Implications for media brand management.The International Journal of Media Management,13,87-105.
  65. Sweeney, J.,Brandon, C.(2006).Brand personality: Exploring the potential to move from factor analytical to circumplex models.Psychology & Marketing,23(8),639-663.
  66. Thompson, E. R.(2008).Development and validation of an international English big-five mini-markers.Personality and Individual Differences,45,542-548.
  67. Trull, T. J.,Geary, D. C.(1997).Comparison of the big-five factor structure across samples of Chinese and American adults.Journal of Personality Assessment,69,324-341.
  68. Tuten, T. L.,Bosnjak, M.(2001).Understanding differences in web usage: The role of need for cognition and the five factor model of personality.Social Behavior and Personality: An International Journal,29(4),391-398.
  69. Valette-Florence, R.,De Barnier, V.(2013).Towards a micro conception of brand personality: An application for print media brands in a French context.Journal of Business Research,66(7),897-903.
  70. Walker, E. F.(Ed.),Cornblatt, B. A.(Ed.),Workin, R. H. D.(Ed.)(1992).Progress in experimental personality and psychology research.New York:Springer.
  71. Weaver, J. B., III(2000).Personality and entertainment preferences.Media entertainment: The psychology of its appeal,Mahwah, NJ:
  72. Zhao, H.,Seibert, S. E.(2006).The big five personality dimensions and entrepreneurial status: A meta-analytical review.Journal of Applied Psychology,91(2),259-271.
  73. 王哲偉、劉廷君、吳品儀(2009)。閱聽人之五大人格特質對網路使用偏好的影響。第十七屆中華民國廣告暨公共關係研討會,台灣,台北:
  74. 台北市數位行銷經營協會(2016)。〈2016 年上半年數位廣告量調查出爐〉,上網日期:2018 年10 月8 日,取自:https://drive.google.com/file/d/0B_o2GwbW3-B_TVRCck1XR3dSc0k/view
  75. 東森新聞雲(2016)。東森新聞雲(2016.10)。【ETtoday 2.0 品牌認知調查】。未出版之內部文件。
  76. 張佩芬(2017.06.13)。〈東森國際旗下東森新聞雲5 月營收攀新高〉,《中時電子報》。上網日期:2017 年10 月19 日,取自http://www.chinatimes.com/realtimenews/20170613005882-260410
  77. 郭李靖(2003)。碩士論文(碩士論文)。國立交通大學管理科學學程碩士班。
  78. 創市際(2016)。〈〔創市際市場調查〕新聞接觸管道、新聞資訊網站使用概況〉。上網日期:2017 年10 月19 日,取自:https://rocket.cafe/talks/82813
  79. 程晏鈴(2015)。誰綁架了你的眼球?。天下雜誌,574
  80. 臺灣傳播調查資料庫(2015)。〈上網?還是看電視?從媒體選擇看出年齡差異?〉。上網日期:2018 年02 月07 日,取自http://www.crctaiwan.nctu.edu.tw/ResultsShow_detail.asp?RS_ID=24