A Conceptual Model of Information Technology Training Leading to Better Outcomes

10.6702/ijbi.2006.1.1.4

Albert Leung

IT training model ； trainee's reaction ； training transfer ； training outcomes

International Journal of Business and Information

1卷1期（2006 / 06 / 01）

74 - 95

英文

This paper describes a conceptual model of information technology (IT) training that is unique in three ways. First, the model establishes trainee's reaction as one of the primary training outcomes rather than as merely an intervening variable in training. Second, the model is constructed in an organizational context to fully reflect organizational influences on the four training outcomes; namely, trainee's reaction, learning performance, training transfer to workplace, and organizational performance. Third, the model integrates all the essential influential factors and performance measures in four major categories-individual characteristics, organizational factors, motivational elements, and training outcomes. Overall, the conceptual model, which is built on a thorough review of the literature, provides a solid foundation for more in-depth research in the future. A number of research propositions are proposed based on the model for a longitudinal study to thoroughly examine, validate, and refine the various aspects of IT training.