The Impact of Logistics Management on Reverse Logistics in Thailand's Electronics Industry

10.6702/ijbi.2015.10.2.5

Punyapon Tepprasit；Prangtip Yuvanont

Logistics management ； reverse logistics ； Thailand ； electronics industry

International Journal of Business and Information

10卷2期（2015 / 06 / 01）

257 - 271

英文

This paper examines the direct and indirect effects of logistics management on the effectiveness of reverse logistics in Thailand's electronics industry. The study uses a mixed method of qualitative and quantitative research. In-depth interviews with 20 supply chain directors at the best-in-class electronics manufacturing companies centered on five elements of logistics management-namely, product design and choice of materials; transportation and movement; manufacturing; packaging; and communication. The study examines the impact of these five elements on reverse logistics activities such as product return, reuse of materials, and waste disposal, specifically in the context of Thailand's electronics industry. The study provides a new perspective that departs from traditional theory, primarily because it takes into consideration the fact that Thailand has a more complex business environment than most other countries. The results will benefit supply chain and logistics managers in the electronics manufacturing industry as they set priorities to improve reverse logistics management in their respective companies. The major limitation of the study is that it is limited to the impact of the five elements of logistics management in the context of Thailand only.

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