题名

Case Study Implementation of an Intervention to Improve Instruction of Lean Six Sigma in a Statistical Quality Control Course

作者

Theodore T. Allen;Anthony Afful-Dadzie;Shih-Hsien Tseng

关键词

Lean Six Sigma ; Define-Measure-Analyze-Improve-Control (DMAIC) ; Control Charting ; Cause and Effect Matrices ; Pareto Charts ; Standard Operating Procedure (SOP)

期刊名称

中原企管評論

卷期/出版年月

16卷1期(2018 / 04 / 01)

页次

1 - 14

内容语文

英文

中文摘要

Both industrial and higher education of lean six sigma techniques typically involve real world case studies and a requirement for proving that a significant amount of money is saved. Yet, there is still a need to teach quality technology "toolbox" courses. Instructors of these courses may desire students to perform lean six sigma problem solving methods and project work without the time and coordination required for completing an important real world project. This article includes a sample project to help the students develop their own class projects. Providing this sample was itself and intervention in our course and we offer a student outcomes assessment of an average increase in a quality measure based on a blind random sampling evaluation of projects done before and after the intervention.

主题分类 社會科學 > 經濟學
社會科學 > 管理學
参考文献
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被引用次数
  1. 曾世賢,康煌易,呂怡珍(2021)。應用精實六標準差改善醫院檢查流程之研究:以T醫院為例。品質學報,28(4),217-230。