英文摘要
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In 2021, Taiwan faced a sharp increase in the number of confirmed coronavirus disease-2019 (COVID-19) cases and deaths. The rapid changes in condition resulted in uncertainty, end-of-life decision, and complicated grief in patients and family members. This paper described the experience of palliative care in an end-stage COVID-19 patient. During quarantine, the patient experienced labored breathing and was admitted to the hospital for treatment. As the patient's condition rapidly progressed to the end stage, the patient's family members faced many uncertain and pressing medical decisions. Due to pandemic control measures, the patient was required to remain in the negative pressure ward until death and family members were unable to accompany the patient and see the patient for the last time, resulting in heartache, and causing complicated grief such as self-blame and inability to part with the patient. The care period was from 29 May to 18 June, 2021. Holistic evaluation of physiological, psychological, social, and spiritual aspects was carried out and the health problems were determined to be gaseous exchange defect, high-risk infection, constipation, and anticipatory grief. Patients were provided with multidisciplinary team collaboration, use of palliative and hospice care, and provision of symptom relief and comfortable care. The establishment of a 24-hour video group with the patient's family members for real-time updating allowed family members to accompany the patient until the end through videos. During the process, the author guided the family members to express thanks, love, sorry, goodbye to the patient, created a memory box, decreased the regret and impact of loss of loved ones in the family members, and assisted the patient and family members to achieve physiological, psychological, social, and spiritual comfort.
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