A Study on the Relationship between Passion and Burnout in Sport Volunteers: The Mediating Role of Organizational Commitment

運動志工工作熱情與工作倦怠之研究：以組織承諾為中介變項

10.6214/JSRM.202112_18(2).0006

平雅朋(Pinyapat Kiatsakared)；陳寬裕(Kuan-Yu Chen)

Sports Volunteers ； Passion ； Burnout ； Organizational Commitment ； 運動志工 ； 工作熱情 ； 工作倦怠 ； 組織承諾

運動休閒管理學報

18卷2期（2021 / 12 / 01）

92 - 113

英文

This study focused on the reasons why sport volunteers decide to engage in such voluntary services. There are currently few empirical studies on organizational commitment in personal traits (passion) and psychological traits (burnout) whether there is a mediating variable between them. After collecting the data of 331 sports volunteers, this study found that the sports volunteers who have harmonious passion tend to have higher affective commitment. On the contrary, those who have obsessive passion tend to have higher and continuance commitment as well as normative commitment. Therefore, this study validates that the organizational commitment indeed plays the mediating role between passion and burnout. Finally, this study offers a few suggestions based on empirical results as the reference for future research.

本研究以運動志工無償進行服務的觀點，去探索個人決定從事志願服務的原因。少有實證研究以組織承諾去探討非有償之工作的運動志工之個人特質（工作熱情）、心理特質（工作倦怠）間是否扮演著中介變項。雖然過去許多研究都曾驗證組織承諾在工作熱情與工作倦怠間有著中介效果，較少有研究在非有償之志願服務參與者上著墨。經蒐集331位運動志工之資料後，其結果分析出，擁有諧和式熱情之運動志工較容易有較高程度的情感性承諾產生；反之，擁有強迫式熱情的運動志工則較容易有較高的持續性承諾及規範性承諾產生。故本研究證實組織承諾確實在工作熱情與工作倦怠間有其中介效果。最後本研究依據實證研究結果提出幾項討論及管理意涵，作為日後研究者進行後續研究者之依據。

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