英文摘要
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This project is intended to improve the preoperative preparation of radiofrequency tumor ablation therapy (RFA), the preoperative preparation rate from January to March of 2017 was only 52.3%, incomplete preparation will not only delay the patient examination, but also negatively affects the quality of medical service. The causes of low preparedness were identified as: lack of health education and guidance tools; lack of RFA check list and evaluation mechanism; lack of standard operating protocols for RFA, and insufficient training. Improvement strategies include: devise and design health education brochures for RFA preoperative preparation, devise and design a RFA tool pictorial, devise a preoperative preparation remind form and audit system, design an SOP for RFA, and organize on the job education training. The preoperative preparation completeness rate has increased to 100% from November 1^(st) to December 31^(th) of 2017, the satisfaction rate of liver cancer patients also increased from 87.47% to 97.33%.
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