英文摘要
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A tracheostomy for patients with a deep neck infection often takes place in an urgent and unexpected manner. This paper describes a 65-year-old woman with respiratory compression due to a deep neck infection, and the physical dysfunction and mental impact experienced after emergency tracheostomy was performed. The nursing care period was from September 8th to September 16th, 2016. The Gordon’s 11 functional patterns as the assessment framework through observations, written communication, physical assessments, medical record review, etc., data was collected. The main health problems include Ineffective airway clearance, impaired verbal communication, and disturbed body image. The nursing care measures include: impart effective cough, high-frequency chest wall oscillation treatment and sputum suction. The cross-disciplinary teams (physicians, respiratory therapists, and rehabilitation workers) worked together to restore the case's health as soon as possible. Secondly, communication flash cards (including human figures and texts) were designed. Using simple techniques, the physiological needs were expressed, and a non-verbal communication mode was established. Finally, the case was encouraged to express her feelings towards the tracheostomy in order to clarify misconceptions about tracheostomy. A mirror was used for her to understand and accept the changes in body structure, while multimedia teaching methods including online videos, health education leaflets, reply teaching and written tests were provided to enable the case and her family members to jointly learn about tracheostomy wound care and rebuild self-confidence, so as to not only restore the case's health to be discharged and return home, but also ensure the family returns to normal life as soon as possible. Tracheostomy care at present focuses on pre-operative assessment and risk management, but lacks post-operative care procedures. Therefore it is hoped that the experience of nursing care will be shared to recommend the hospitals should establish standard operating procedures to provide comprehensive high-quality care.
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