题名

The Study of Frontline Workers’ Sense of Humor in the Leisure and Hospitality Industry

并列篇名

第一線服務人員幽默感之研究－以休閒、餐旅產業為例

DOI

10.29429/JSLHR.201603_11(1).06

作者

許銘珊(Ming-Shan Hsu)

关键词

第一線服務人員 ； 幽默感 ； Frontline worker ； Sense of humor

期刊名称

運動休閒餐旅研究

卷期/出版年月

11卷1期（2016 / 03 / 01）

页次

104 - 117

内容语文

英文
中文摘要

本研究之目的在於瞭解第一線服務人員之幽默感的現況與差異情形。本研究採便利取樣，對於從事第一線服務人員之工作者進行問卷調查，有效回收273份。本研究主要發現如下：一、第一線服務人員幽默感各題項都在普通以上，表示，第一線服務人員都具有正向的幽默感；二、不同性別第一線服務人員在幽默感沒有顯著差異；三、不同婚姻狀況、教育程度、工作年資、每月收入、職等休閒產業的第一線服務人員在幽默感達顯著差異。
英文摘要

The purpose of this study was to understanding the current status and the differences of frontline workers’ sense of humor in the leisure and hospitality industry. A total of 273 formal questionnaires were collected and analyzed by convenience sampling. The results indicated that: (1) All items of humor scale of frontline workers’ sense were above the ordinary. That is, the frontline workers have a positive sense of humor. (2) The different gender frontline workers were no significant differences in the sense of humor. (3) The different marital status, level of education, seniority, monthly income, job ranking of the frontline workers were significant differences in the sense of humor.
主题分类 人文學 > 地理及區域研究
社會科學 > 體育學
参考文献
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