Application of Balanced Scorecard for Developing an Effective Self-Evaluation System

應用平衡計分卡於有效自我評估系統之建立

10.6132/JCM.2013.7.1.01

黃鈺娟(Yu-Chuan Huang)

績效管理 ； 自我評估 ； 平衡計分卡 ； 探索性因素分析 ； Performance Management ； Self-Evaluation ； Balanced Scorecard ； Exploratory Factor Analysis

商業現代化學刊

7卷1期（2013 / 03 / 01）

1 - 28

英文

本研究之主要目的為發展並建構有效的績效衡量系統並融入父母之意見，此系統將作為幼兒園的自我評估工具。此研究為量化研究並收集311份有效問卷調查樣本。利用描述性統計分析，小組審查，及探索性因素分析進行資料之研究分析。結果顯示自我評估系統中共計有21項可靠並有效之衡量指標。此外，平衡計分卡的四個構面確實存在，此四構面可以提供作為建構自我評量模型之架構。

Developing an effective performance measurement system for use by kindergartens, as a self-evaluation tool shaped parents' input is the main purpose of this study. This study is a quantitative research and collected 311 valid survey samples for data analysis. The descriptive analysis, panel review, and exploratory factor analysis are utilized to analyze the data. The results suggest that all 21 performance measures developing in this study are reliable and valid items to remain for self-evaluation tool. In addition, the four dimensions of Balanced Scorecard theory exist and could serve as a framework for building a competency self-evaluation model.