運用ABC分類法改善倉儲管理績效之個案研究

A Case Study on Applying Activity Based Classification Method to Improve the Performance of Warehouse Management

10.6132/JCM.2013.7.1.02

黃敬仁(Ching-Jen Huang)；徐仁奕(Ren-Yi Shiu)

倉儲管理 ； ABC分析法 ； 層級分析法 ； 膠帶製造業 ； Warehouse management ； ABC method ； AHP ； Adhesive tape manufacturer

商業現代化學刊

7卷1期（2013 / 03 / 01）

29 - 48

繁體中文

本研究以中小型膠帶製造業為參考對象，利用層級分析法與ABC分析法改善倉庫管理。在本研究中，首先，以層級分析法分析個案公司倉儲管理問題，利用特性要因圖導出倉儲管理現況缺失，並加以改善；再依原物料價值利用ABC分析法，規劃儲位，將物品適當配置於倉庫貨架，以提高備貨效率。最後透過問卷調查方式，了解員工對倉儲管理改善前後的績效滿意度。研究結果顯示本研究提出之方法能提高倉儲管理效率，具體增加企業營運績效。

This research takes into account of the warehouse management of an adhesive tape manufacturer and the Analytic Hierarchy Process (AHP) and Activity Based Classification (ABC) method were applied to improve the warehouse management. In this research, firstly, AHP is used to analyze the warehouse management problems of case company and bring up ideas for solving the problems. Secondly, the ABC method is applied to rearrange the position of goods on warehouse based on the value of goods. Finally, in order to investigate the effective of proposed recommendation, a questionnaire survey is enforced. The results show that the proposed methods can move up the efficiency of warehouse management and increased the overall operational performance of case company.