工作壓力與休閒活動對工作後果之雙重影響

The Dual Influences of Work Stressors and Leisure on Work Outcomes

10.29423/JSRR.200912_4(2).0011

陸洛(Luo Lu)；蔡貴丞(Kuei-Cheng Tsai)；吳欣蓓(Hsin-Pei Wu)

工作壓力 ； 休閒滿意度 ； 工作滿意度 ； 工作績效 ； 缺勤率 ； Work Stressors ； Leisure Satisfaction ； Job Satisfaction ； Work Performance ； Absenteeism

運動與遊憩研究

4卷2期（2009 / 12 / 01）

151 - 165

繁體中文

本研究旨在探討工作壓力與休閒對工作滿意度、工作績效、缺勤率的雙重影響，工作壓力來源包含三個構面，分別爲「工作要求」、「人際衝突」、及「缺乏自主性」。本研究以臺灣地區有全職工作者爲樣本，進行結構性問卷施測，在北、中、南三區共回收310份有效問卷。研究結果顯示，「人際衝突」及「缺乏自主性」的工作壓力對「工作滿意度」有負面衝擊，「缺乏自主性」的工作壓力亦不利於「工作績效」，「人際衝突」的工作壓力則將導致「缺勤率」。另外，在控制了工作壓力的影響後，休閒滿意度仍能提升工作滿意度和工作績效，也能降低缺勤率。最後，以休閒活動的類別來分析，運動性和社交性休閒活動對工作表現較爲有利。

The purpose of this study was to explore the dual influences of work stressors and leisure on job satisfaction, work performance and absenteeism. Three work stressors were assessed, namely: ”work demand”, ”interpersonal conflict” and ”lack of autonomy”. The purposive sampling method was used to conduct surveys with structured questionnaires among full-time workers in Taiwan. A total of 310 participants returned valid responses for further analysis. Our results showed that interpersonal conflict and lack of autonomy had negative impacts on job satisfaction. Lack of autonomy also had a negative impact on work performance. In addition, interpersonal conflict had a positive impact on absenteeism. We also found that leisure satisfaction could predict job satisfaction, work performance, and absenteeism, even after effects of work stressors were controlled. Finally, we noted that sports and social activities as leisure were the most beneficial to work performance.

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